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    Viking and White Sewing Gallery

    5.0 (1 review)

    Services - Viking and White Sewing Gallery

    Clothing alterations

    Clothing mending and repair

    Viking and White Sewing Gallery Photos

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    6 years ago

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    Jenkins Joan Seamstress

    Jenkins Joan Seamstress

    (24 reviews)

    Great service - helped me fix my wedding dress on such short notice. Thanks Joan - would highly…read morerecommend

    I've been thinking for a while about leaving a review, but I cannot in good conscience keep quiet…read moreabout my experience with Joan and let anyone - let alone another bride wanting to get their wedding dress altered - go through what I did. We came in February with my dress and had a great time with Joan talking about what we would like done to the dress and when it would be ready. She said two weeks and she would call us when it was ready. The two weeks came and went with no call but since she said they would be easy fixes, and we were three months out from the wedding I wasn't worried. HOWEVER After two months of radio silence, I called to check up on the dress and tried for multiple days to get a hold of Joan as she did not have a voicemail box to leave a message. I was finally able to get a hold of her and schedule an appointment for myself and my mother to come in for a "final fitting" that weekend. We get there and Joan says she was swamped with prom season so time got away from her - I get it. I, too, have let projects get away from me. As we're talking though, we have to remind her about our due date (two weeks at this point), what my dress looks like, and what we're doing to it. Now, is it my fault for letting it go that long with no contact? Yes absolutely, and I recognize that. However, we had to find my dress in her workspace which was exactly where we had left it, and no work had been done on it. For three months. I tried it on again and for a third time told Joan what we wanted done and when we can expect it to be ready. She says we can come by later that week to pick it up. My mom and I leave and are just sort of shocked at the whole thing. I had read reviews online that a few people had posted saying that after voicing concerns with Joan she gave them back their items and told them to go somewhere else. I was terrified of voicing anything negative in fear that this would happen as I did not have time to find a new seamstress. My mom agreed to come back with me to the next appointment as moral support (and to be my backbone if needed). So we go back, there are minor adjustments that need to be done. No big deal, Joan says, and she can get them done by this weekend. My mom confirms that she will have everything completed as it is now a week until the wedding. Joan says that 100% we can pick it up completed that weekend. The weekend comes, I pick up the dress after a try on and everything is perfect. She said she had to essentially take the whole dress apart and put it back together and rang up a $350 price tag. I didn't say anything except "thank you" and booked it out of there. I want to make clear that I do not have an issue with the final version of my dress. It looks perfect and I love it; however, the journey of making it there was such a major issue with undue stress. I understand I am partially to blame for that, yes, but having no record of clientele and what their requests were, nor a listed due date I think really exacerbated the entire situation.

    Viking and White Sewing Gallery - sewingalterations - Updated May 2026

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