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Vikhyat USA

1.0 (1 review)
Closed • 10:00 am - 7:00 pm

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10 years ago

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Kleermaker Williams - Bridal Alterations

Kleermaker Williams

4.0(4 reviews)
0.3 mi•Ozone Park

They are reliable and do great work! They are very versatile and little expensive but well worth it!read more

UPDATE / PART 2: I…read moreoriginally left my review explaining what happened with my dress and the alteration. Unfortunately, I feel the need to add an update after reaching out directly to see if the business would take responsibility for the damage. After everything that happened, I contacted them and requested compensation for the dress itself. My reasoning was simple: this was a brand-new dress that was still completely returnable when I brought it in. I was later told by the tailor himself that he already knew the fabric was difficult to work with and that they were not comfortable working with it, yet they proceeded with the alteration anyway. The dress was altered twice, the seams were left visibly bumpy and damaged, and I am now unable to return or realistically resell the dress. Instead of taking responsibility for the damage to the garment, I was told that refunding the $140 alteration fee was a "goodwill gesture." I want to be very clear: I do not consider refunding a service that was performed incorrectly and damaged my clothing to be a goodwill gesture. I paid for a service, the service was unsuccessful, and my dress was damaged in the process. Refunding that service is the appropriate thing to do. What I was asking for was compensation for the actual garment that was damaged, not another refund for the alteration itself. The most frustrating part is that this entire situation could have been avoided if I had simply been told upfront, "We aren't comfortable working with this fabric." I would have respected that answer and taken my brand-new dress elsewhere or returned it. Instead, they knew they were uncomfortable working with the fabric and chose to proceed anyway. I find that incredibly disrespectful as a customer. This wasn't a $20 piece of clothing that I wouldn't care about. It was a $230 Farm Rio dress that I paid $170 for with my hard-earned money. Now, because the dress was altered despite them knowing they weren't confident working with the material, I have lost the option to return it and would have to spend $230 to replace it. I understand mistakes happen. What I have a problem with is knowingly taking on work you aren't confident you can do, damaging someone's property, and then treating the refund of your own failed service as a "goodwill gesture" rather than taking ownership of the damage caused. I reached out privately first because I genuinely wanted to give them the opportunity to make this right. Unfortunately, I don't feel that they have taken accountability for what actually happened. This update is simply to make sure anyone considering bringing an expensive or delicate garment here understands the full situation. If they aren't comfortable working with a particular fabric, I strongly recommend getting that answer BEFORE allowing them to alter your garment.

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Kleermaker Williams - Bridal gown Alterations

Bridal gown Alterations

Kleermaker Williams - Pink lace evening gown Alterations

Pink lace evening gown Alterations

Kleermaker Williams - Happy customer

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Anita's fashion

Anita's fashion

1.0(5 reviews)
0.8 mi•Ozone Park

Horrible store to shop, please don't go to this store. First, the owner treats customers in the…read moreworst way, she is rude and obnoxious, saying you cannot exchange an item if it doesn't fit. Moreover, her prices are ridiculous, she does not give receipts and she adds on to the final price. Anita's Fashion on Liberty Avenue needs to be reported to the Better Business Bureau ASAP.

Worst place you can ever shop at! They're overpriced and don't sell you anything good. I had my…read moresweet 16 last minute and went out shopping to get a nice top to complete my outfit and with in 5 minutes of wearing it. Completely ridiculous!! $45 for it to bust within 5 minutes and to deal with disrespect. DON'T SHOP THERE!!!! Their clothes are DRY ROT and it's not with the money. On top of that their customer service is HORRIBLE honestly they have no respect for their customers I went in today and without letting me speak fully she started with an attitude saying that they sold me like that and therefore it's not their problem what happens after the sale. Complete rip off that's ridiculous. The worker behind the desk was to busy on her phone to even care and then raised her voice at me absolutely horrible attitude. Completely ruined my big day I can't even post my video of the depart where I had this top on because in front of 150 people my whole bra popped out. Completely ridiculous. If I could give negative stars I would.

Vikhyat USA - jewelry - Updated October 2026

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