This place is a joke! Management is horrible! You can work there for years and not get recognized for the good you do, but they will tell you what is wrong when9 out of 10 times its the company's fault for alarms and wrong info THEY provide! They blame the agent so they don't lose a client! They play favorites and discriminate! They play favorites! If a supervisor doesn't like you, you're NOT moving up! They treat they're employees horribly! HR is a joke! Someone needs to manage this place with clear eyes!
I did have co-workers I liked and an awesome supervisor that has since left.
They're headed for lawsuits because they terminate people when they shouldn't or if they don't like you! Wake up viewpoint!!!! Recognize your problems (management) and praise the agents that make your company run! read more