Guest service is A+! Knowledgeable, friendly, good-looking…read morestaff is a plus, too:)! We need you in the Perimeter.

Nope not exactly an honorable business. Called today to confirm my appt with Angie. I did it…read morebecause the confirmation email normally has her name in it. This time it did not Had to ask three times if it was in fact with Angie. Finally was told no it is with someone I never met. "Angie is no longer with us" was the response. Pretty sure they would have let me drive 30 minutes to only do the ole bait and switch. I am not letting someone I have NEVER met Microneedle my face. Update- still waiting for the owner of this small business to return my phone calls. Perhaps she doesn't like to speak with clients who aren't delighted.

Exceptional, well run, and legit clinic with the kindest staff. Most of the employees are trained…read moreER nurses. They are top notch and so caring. In addition to their array of shots and drips, they also offer lab tests for strep, Covid, hormones, metabolic panel, etc.

Love coming here and being treated with such genuine care and provided warm blankets, massage…read morechair, great attention to detail in service and wonderful staff. The owners care about their employees and customers and it shows.

Customer service was outstanding, nurses were great and very knowledgeable. Space is clean and I…read morereally enjoyed the private room rooms.

The ladies there were phenomenal!!! Amazing service, very informative and knowledgeable. I was only…read morein Alpharetta briefly, but if I am ever back in the area, I will be sure to stop by. I could not recommend this place more.

I had such an amazing experience at Geneva! I've been here multiple times and tried a variety of…read moreservices including reiki, cupping, and Dysport, and each one exceeded my expectations. The doctors and technicians are incredibly gentle and accommodating, which made me feel comfortable as I tend to get a little nervous. The atmosphere is warm and inviting, and the staff go out of their way to make you feel welcome. One of the little touches that I love is their extensive drink and snack bar. I would highly recommend this Alpharetta med spa to anyone.

Did some research and this place kept coming up. My 1st appointment went well. The office is…read moregorgeous, the staff is great and I'm happy w/ the results for Dysport. Going back next time for Weightloss w/ Dr. J.

If you want to feel like a friend and less of a patient/customer you should visit Spectrum for your…read moredermatology needs. My appointment was scheduled for 1:20 pm, I arrived early, and everything was explained and taken care of within 30 minutes. Everyone was welcoming and professional.

Our daughter has been a patient of Spectrum Dermatology since 2022. Her last visit was on August…read more25, 2025, at the Alpharetta location where she saw Dr. Laney Hales for the second time (previously she was under the care of Dr. Susan Spitzler, but for unknown reasons she is no longer seen by her). While her acne treatment initially showed progress, the improvements had seriously declined over the past year and we were already considering transferring to another specialist. The real issue, however, is not the medical results -- it is the unacceptable and unlawful billing practices we encountered after this most recent visit. We received over five phone calls and a voicemail in less than 24 hours from "Rose," who admitted that she had made an error in insurance verification. At checkout, our daughter entered her Blue Cross Blue Value insurance information and was explicitly told by the front desk staff that the insurance was accepted. We made the required $55 co-pay transaction, and that was the only authorized payment. Now, after the fact, we are being told that Spectrum "no longer accepts Blue Cross Blue Value as of April 2025," and they are attempting to retroactively treat this as a self-pay account. This is a misrepresentation of payment terms and an unfair business practice. Under O.C.G.A. § 10-1-393 (Georgia Fair Business Practices Act) and 15 U.S.C. § 45 (Federal Trade Commission Act, Unfair or Deceptive Acts or Practices), a business cannot misrepresent services, payment terms, or insurance acceptance to a consumer, collect money under one agreement, and then attempt to enforce new terms after payment was already made. We explicitly dispute any additional charges beyond the $55 co-pay we authorized. By law, this constitutes a transaction agreement, and attempting to coerce additional payment after providing verbal assurance of insurance acceptance may also violate O.C.G.A. § 13-6-11 (Bad Faith and Harassing Conduct in Contract Enforcement). Furthermore, the conduct of the staff was unprofessional and dismissive. The office manager even remarked that she had to "step out of her very important meeting" to speak with me -- as if patients who have paid faithfully since 2022 are of no importance. The stress and hostility of this experience were completely unacceptable. We have maintained accurate records of our payments and communications and will defend our position under applicable state and federal consumer protection laws. Patients deserve honesty, respect, and transparency -- none of which we received from Spectrum Dermatology of Atlanta in Alpharetta.

What a wonderful experience! Jamie is a professional delight and went over everything prior to my…read moreinjections. I am beyond pleased with how friendly everyone has been. Looking forward to my next appointment. All smiles!

I had an appointment with JAIME for Dysport and filler. I had a late onset inflammatory response in…read morewhich I had to seek treatment at an Urgent Clinic and subsequently the ER. I had severe redness and burning of my face along with intense shivering, chills and low grade fever when admitted to the ER. I was 3 weeks post treatment and I had large, firm nodules on both sides of my jaws with significant bruising to left side and moderate to mild on right side. I looked like a chipmunk storing food in my cheeks. I couldn't believe what I was going through. It was the worst and I wish I had never had my filler treatment done. I've regretted it completely. I couldn't believe I had a treatment done 10 years prior with barely a bruise and very mild swelling. It was a walk in the park compared to this. My experience was repeatedly dismissed by Jaime and the office manager, Stacey as a late onset inflammatory reaction. They could not understand that my body was rejecting the filler despite my trip to the ER. They still couldn't understand it continued to happen after a round of steroids and H1/H2 antihistamines. I was having to start additional steroids and continue the H1/H2 antihistamines due to my symptoms returning. My upper arms and legs were hot and felt like they were burning along with my torso. I had to pack myself in ice to be comfortable. I was completely miserable and no one at Vitality Med Spa cared what I was experiencing after a treatment they performed. I was told I could have my filler reversed but it would be 18 more days before they could "get to me". They also informed me that when they could see me it wasn't an emergency or considered an allergic response or in their eyes even necessary so I would have to pay $300 per each vial needed to reverse my filler. Forget already paying over $2000+ for my treatments that day. Now I'm on the hook for more expenses to reverse a treatment that went awry. I was told the office manager would reach out to me but that never happened. I even asked if a specific Dr on staff could see me for the reversal sooner since Jaime couldn't but I was told he no longer worked there. I even went into the spa to have the bruises broken down with an IPL to quicken their recovery process. I hoped to see Jaime one of those days to inspect the larger nodule in my left jaw since it was still large and firm. I wasn't sure if it was something to be more concerned with like an infection as it was still swollen and warm to touch. However, when I came out of the laser tx room, I could hear Jaime talking to another staff member and refused to see me for an evaluation because she was "too busy" as she stayed hiding in a supply closet until I left the spa. I was shocked that she couldn't care less about what I was going through. I've never felt this way about Vitality in all my years I've had services done. Never thought as big as they are, with all the awards they have and as long as they have been around..they would ignore the well being of a client that was going through a situation merely due to a service/treatment that occurred under their roof. That's like having surgery and subsequently having an infection or some other medical issue and the Dr saying they did the surgery but the patient having an infection/other issue...that's on the patient and the patient has to figure it out without the Dr's help. Sorry Vitality Med Spa, you have to expect some bad with the good...not every procedure is always going to go as planned! Unfortunately, I know firsthand!!!

I go to New Vitality for HRT and from my initial consultation to the follow-up appointments, the…read morestaff at New Vitality were professional, knowledgable and so kind! They took the time to understand my symptoms, medical history and concerns and gave me personalized attention and care! Another benefit that I love is the quick response I always get when I contact them! Love this group and I highly recommend them for anything!

I have been a big fan of Tricounty for many years due to the excellent care of Dr Borrego, Dr Jorge…read moreand even the Nurse Practitioner Mary. I have to say that recently the care received from them has not been good. I just had an annual physical conducted by Mary and felt the visit was rushed. Although there are signs posted everywhere that annual well visits should only be that with no mention of other things such as not feeling well, I did mention at the visit that I have not been feeling good for a long while. The conversation was brushed off and I allowed that to happen because I knew I would be getting a full blood panel completed. When the results were received I learned that the white blood cell count was very low and had been that way for an entire year! While this physician group is generally pretty good I feel they have failed me. I had been to that office many times during that one year span for various reasons and no one thought to check previous bloodwork or anything in my file to get to the bottom of why I was not feeling good. What is the point of doing physical exams each year if you cannot go in and discuss any concerns you may have and notice about your general health? It also concerns me that there are many older people who do not manage well with technology and yet they force a new app on all patients to get their results from tests. The quality of care just did not seem up to par on my last visit and they should do better. Mary should do better.

This practice is essentially a shell company operating under the wishes of any insurance company…read morewilling to throw a few dollars at them. Unfortunately, for them, they couldn't even respect themselves to be honest and speak the truth about their inability to communicate with either the patient or the insurance company. Better yet, when you ask questions, you are the villain; logic ceases to exist for these folks and emotions take over resulting in them hanging up. I wouldn't send my worst enemy to this place. DO NOT GO THERE!

0 stars. I waited 40 min before they even acknowledged me In the waiting room. I just wanted to…read morecheck my hormones. I told my PA that I don't want to take any meds if I don't have to and she immediately offered me sleep meds and a glp1. I could have done hers.com. Wish I did. Also this visit was $480. WHAT?