I got on here looking up my apartment complex by chance and WHAT DID I SEE??? A 1-star review!!! I…read morehave to disagree with any and all 1-star ratings (they sound like disgruntled prior tenants). For starters: The staff is amazing! They connect with you and treat you like a human being, not just a tenant who lives in their complex and they are collecting rent. They communicate effectively via email or text. It is the irresponsible tenants who do not read their emails or choose to ignore them (p.s. if you live here-valuable information comes through your emails. Just follow their rules so we all can live in harmony and with one another). Next the grounds are kept immaculate. Maintenance is super friendly and on point (like they completed it yesterday before you requested the service) when they receive your request (mind you with COVID-19, slight adjustments had to be made, but services are still done as soon as possible or you receive a communication on the status of your request. GREAT PLACE TO LIVE!!!

I have been living here for 19 months and would highly recommend this complex. The staff has always…read morebeen professional and courteous. All maintenance issues have been dealt with in a timely manner and I have been extremely happy living here. The other tenants have all been kind and considerate. I would highly recommend this apartment complex.

Fix all corridor lights, maintain gates . Not pro active! Surprisingly, management stays…read moreindifferent to regular maintenance needed to keep property safe and well kept.

Not a gated community: Boterra is advertised and priced as a gated community. It is not. I moved in…read moreOctober 2024. It is currently late February of 2025 and the front gate has never worked. The gate has no box and no plan to be repaired. The side gate by the office is always open. The back gate does work as advertised. Freezer minimally useable: If you do decide to live here be sure to make sure (in writing) they will give you a top and bottom refrigerator not a side by side. Our unit (I think a B1) has a design flaw that only allows the freezer to be opened four inches. That combined with the ice maker placement results in my freezer being all but unusable. Management can't be bothered with this. Pros: Newer construction. Neutral colors. Megan in the office was super helpful when we came to look at the property.

A lot of the reviews are from a couple years ago. After the construction was complete, a lot of the…read moreissues have resolved (mainly the pest ones). I really enjoy my apartment, which is a partial studio (there's a sleeping area but it has sliding doors so it's almost like a one-bedroom). The building itself is safe as all of the doors are key fob locked, though this will cause a lot of problems for your poor Uber/Doordash/Amazon Flex drivers who cannot access the building before 10am or after 5pm most days. The interior is clean and looks new. The amenities fit my needs, though they are not amazing. The fitness room has most of what I need, but it is rather small and cramped. The parking spaces are also rather small and will cost $35/month (garages are also available for a higher cost). There is no gate to the property so be wary of leaving valuables in your car. Water pressure is a constant struggle (my shower feels like a tickle on my back), but it's something you learn to live with. I live on the 2nd floor and have only seen one roach (it's Texas, they're kind of a given). That said, the complex IS right up against Clear Creek (hence the name) and a patch of #nature, so be prepared to see lots of critters, especially at night. There are lizards and frogs and spiders etc that like to hang around outside.

OK, we do not live here, BUT we did try to live here. The website clearly states "UP TO 2 MONTHS…read moreFREE". When we drove in we were told it was "ONLY ON A 2 BEDROOM!" Ok, so... let's look at 2 bedrooms. NONE AVAILABLE! Then, to make matters even more deceptive, after discovering they have no 2 bedrooms available, the "UP TO 2 MONTHS FREE" really means one month is free (AFTER YOU PAY A FULL MONTH UP FRONT) and the second "FREE MONTH" is NOT a "FREE MONTH" at all, but is simply a reduction in rent for the remaining 13 months, we determined there really is no "2 MONTHS FREE". The reply from the leasing agent was simply: "Im not in charge of marketing!" If this is how the relationship is before we even become a tenant, I can only imagine how much worse things will be after we move in, and judging from the other poor reviews on here, it looks like we made a good choice NOT to move in here.

I toured these apartments last week and made an appointment to tour which I arrived on time. I was…read moreassigned Sean to work with. Upon meeting him, he was nice, friendly, and funny. He answered all of my questions. He immediately showed me some available units and was open to telling me about their current special. I was open to looking at a one-bedroom with a garage since the 2-bedrooms were too expensive for my liking. The apartments are towards the back of League City off of a semi-busy street and across the street are some nicer apartments that I viewed online as well. Mr. Sean showed me a one-bedroom, one-bathroom unit with an attached garage. The perks of the unit were the built-in door camera that comes free with the unit. The very large garage to fit a vehicle and other storage supplies. The AC/heat dials were electric and good for someone tech-savvy. The price was not ideal for a one-bedroom, it would have been $1,483 and I hated the limited small floor plan. It was too small and too dark and there wasn't a lot of natural light. As we were touring, I was commenting on the things that I liked and compared them to my last apartment in Austin. My last apt in Austin was a small one-bedroom, but it was supplied with old white appliances that could have been from the 50s (who knows) and it lacked countertop space as the kitchen was galley styled. The apartment complex was older than 1996. As, I was hinting at my needs and wants out loud to Mr. Sean, somehow Mr. Sean assumed that I came from a low-income, low-budget apartment and he made some insinuating comments that made me feel uncomfortable. When we returned to the office, he was talking in "ifs and maybes" on whether I would qualify for the units. Again, this made me feel inferior because despite my saying that I lived in a unit with older appliances (my last apartment), I never once mentioned that I lived in a low-income apartment. As I've never lived in low-income apartments before. He made it seem like I had a low credit score therefore I would struggle with passing the credit check. Then, he made it seem like I did not qualify to live at The Avenues. It was very strange and he even joked about how I would like living at the Avenues because it isn't low-income. I respectfully told him that I'd never lived in low-income apartments, but he continued in this motion. It was just a very strange experience. I wasn't a fan of the one-bedroom units and the garages are too close to your neighbors. The unit that I was interested in was even higher in price at $1,500 for a one-bedroom which is ridiculous and would become available in Feb. I thought that I could get past that whole ordeal, but I cannot because if it was anyone else touring with Sean, would you have made those same comments or was it just towards me because of me being a minority? That is something that I cannot get over. It placed a hamper in my experience. Another thing that I did not care for was the fact that the other guests who came into the office weren't placed as a priority. Mr. Sean told some walk-ins to self-tour and they clearly seemed opposed to the option and even mentioned that they got lost as it was their first time. I understand that I took priority since I made an appointment online, but it was still awful to see how you would get treated if you did not make an appointment. Another thing, I did not like was that phone calls to the office were unanswered. It is unknown if they ever were.

Beautiful property, love the pool and package lockers but staff seemed less than eager to assist…read moreme. Not a deal breaker, but something to consider.

I've owned a few homes and I've also rented places to live. This complex feels like my own home…read morewithout all the overhead and maintenance expenses. Not only does it feel like home, I also feel safer and secure than I have in a long time. I've lived here almost 5 years and if I had an option to buy a unit, I would jump at that opportunity. Heather and her office staff, coupled with the awesome maintenance team have exceeded my expectations. What more is there to say? Oh, and it's a beautiful complex that has been constantly updated, groomed and kept clean. I absolutely LOVE the new cool blue gray that is currently being painted on the exterior. Nice neighbors. It's the real deal!

I just moved into the complex and the office staff has been over the top wonderful, along with the…read moremaintenance staff jumping through hoops to meet my needs. It is quiet where I am located and I am loving it. I am also loving the new paint colors.

Great place to call home. Great amenities, great office and maintenance team. Affordable luxury…read moreapartments. Like a resort.

they don't even deserve one star it should actually be zero . Is the management in the office that…read moreneed to have people skills much better. And if I was you or I wouldn't rent any apartments from there they might be pretty and the landscaping nice but if you're late a week a day you get kicked out and then you get put on the credit report showing that you're late and also they rent the apartment out ,while you're steel living in it. this is not the way to run an apartment complex . They still got their money and they still got their late fees but they still kicked her out. and she only had three days to be out or all of her stuff will be at the trash bin. And that is the way they deal with their customers . apartment complex if you're late so I suggest you make sure you're not late day two days three days or you're out of there. And they take you to court. to me that is no class and upper management needs to take classes again on how to respect the people that they rent the apartments to.

Very well maintained, modern apartments, maintenance staff are on site all day, Monday to Friday,…read moreany issues are dealt with immediately by them. The grounds are immaculate and I have never seen trash or unsightly, overgrown shrubs. Flowers and grass are tended to and make the environment a cut above. The pool area is beautiful and always clean. Office staff are professional, yet extremely polite, nothing is ever too much trouble for the staff here.

The staff members have a level of professionalism that goes beyond words. The grounds, the…read moreapartment home, and the clubhouse are sensational! And to top it off, they immediately make you feel like family. Can't wait to finally move in!

I really enjoyed living at Beacon Island apartments for the most part,…read moreespecially the location. There was mold but the apartments are right on Clearlake so I suppose that's a by-product of living near the water. It is a bit pricey but you're paying a premium for location.

If I could give zero stars, I would. Aura Beacon Island looks nice on the surface, but living here…read morehas been an absolute nightmare. The biggest issue? Mold. Everywhere. It doesn't matter how clean you are or how many work orders you put in -- the problem never gets fixed. Instead of addressing the underlying cause, management drags their feet and gives half-baked "fixes" that don't solve anything. Mold is not just an inconvenience -- it's a serious health hazard, and they clearly don't take it seriously. For the rent they charge, you'd expect a safe, livable space. What you actually get is management that doesn't care, constant maintenance headaches, and the stress of knowing you're breathing in air that isn't healthy. Save yourself the money and frustration. There are plenty of other apartments in Houston -- don't waste your time or health here.

Kara was absolutely the apartments are more than what you can ask for when it comes to space and…read morethe management was incredible when it came to showing us around and telling us about everything renovations are coming soon but honestly it's not even needed so that's a plus! Gotta check it out !

i felt very welcomed and Kiki was awesome she helped me understand everything she was explaining…read moreand just went out of her way to do so.

Great management. Apartments could use a refurb, but each comes with a garage!…read more Don't rent a unit at the back as the heavy woods are there with tons of critters!

I had the pleasure of touring with Ms. Kim Jezek. I came in without formally reserving a tour (had…read moreanother tour prior and didn't know how long that would have lasted) and upon walking in, I was immediately greeted by Ms. Jezek. She was assisting another person, but was very friendly and even offered me water as I waited. The lobby is beautifully decorated and it's cool to know they have a Christmas decorating section. The gym was very nice with a stair climber. As Ms. Jezek became available, she maintained her friendliness and was very down-to-earth. I was originally interested in the E floorplan, but there wasn't any available to tour. She showed me the upgraded F floorplan with SS appliances and granite countertops. She explained the differences and comparisons of F to E units. The upgraded F was very nice and almost perfect minus the price. Upon getting back to the office, Ms. Jezek went above and beyond even explaining some D/C/B floorplans. Sadly, most units have either white or black appliances and it's a gamble on which you could receive. I explained to her that my prior apt, San Marin in Austin was an older apt had white appliances that I despise. I just cannot go back to white appliances - they are ugly and outdated, and mines at San Marin felt like they were from the 80s. *Anyways off of that sidenote* Ms. Jezek did not assume that my last apt was low income due to the older appliances. She was very understanding and searched for units that had a newer finish with the right price. Ms. Jezek even showed me the actual unit. The unit was beautiful, spacious, and bright. The attached garage was a real treat. The grounds appeared to be lovely with its foliage, and tall trees, and I didn't see any exposing trash littered throughout. There are some things I'd have to consider such as living near children. I saw children's toys in the adjacent unit across from the unit I toured. That was one turn-off since I WFM and prefer quietness over screams. Another thing is the lack of parking around the unit considering most of them were numbered (reserved). I wasn't much interested in having valet trash service again, had it at Valencia Place in Houston. The apt complex may be older, but the curb appeal is very beautiful. It's in a prime location especially if you shop in CL. I'll have to deliberate further with Ms. Jezek before my final decision.