5 Stars - Outstanding First-Time Medical Transport Experience - Highly Recommend!…read more I'm a 77-year-old Bay Area resident who had never needed an ambulance or medical transport in my life--until a sudden, completely disabling flare-up of osteoarthritis and severe gout left me unable to move from my bed. The thought of arranging transport to the ER felt overwhelming and a little scary. We called Bay Area Medical Transport at 6:30 AM for a ride to UCSF Parnassus, and they arrived right on time. From the very first moment, the entire process was frictionless, professional, and reassuring. The team was knowledgeable, calm, and completely at ease handling the transfer. Their stairchair technology was truly amazing--it made what could have been a difficult and painful process feel safe and smooth. They were hyper-conscientious about my security, safety, and comfort every step of the way. After spending the entire day at UCSF for testing, I needed a ride home and didn't hesitate to call them again. Raymond was the one who picked me up, and he was an absolute 5-star professional--consummate, caring, and incredibly knowledgeable. He made the return trip just as comfortable and stress-free as the first. As a complete first-timer with medical transport, I couldn't have asked for better care. I would absolutely recommend Bay Area Medical Transport (and Raymond in particular) to anyone who needs reliable, compassionate service--whether it's your first time or you simply want the best in the Bay Area

I am so truly appreciative for this service. They are a life saver. My mom woke up with a swollen…read moreknee and was unable to walk down stairs and I live on the fourth floor! I planned to take her to urgent care, but how to get her there?! I needed same day service. Bay City to the rescue. In particular, Reymund, at Bay City. Friendly, gentle giant was able to place her in a chair that moves smoothly down the stairs. He has great bedside manner, reassured my mom, spoke gently and was so careful with her. wow! I'm almost moved to tears for the help they gave me, just when I needed it!

Absolutely marvelous! They picked me up , put me on a stretcher, took me directly to my…read moreappointment and left me on the bed where my appointments was. Since I was completely bedridden at that time, it was excellent. They waited until my appointment was over and took me back home, with the same attentions. Thank you guys for all your help during a very difficult time for me.

This transportation service is outstanding. We had an on-time arrival with two of the kindest, most…read moreskilled, thoughtful, and personable people you could ever ask for. If you need medical transport, do not hesitate to use this company. We could not be more satisfied.

Very professional operation. I'm recovering in a wheelchair and live in a complicated setting - 32…read morestairs to access my home to begin with. 3-person crew shows up, Ace, Dee and B (sorry), motorized stair wheelchair is involved (yes, they have them), big, beautiful van with a wheelchair lift, and I have full accompaniment to my appointment! Safety is paramount for this company - I always felt secure and cared for. I was incredibly anxious before they came and was alleviated of any of those feelings quickly. Super nice people - I hope I get them back on Tuesday!

Terrible - gave misinformation on the phone. Told me the clinic makes arrangements but they don't,…read morethe patient does. When I called back to book she suspiciously said they had no availability after trying about 10 different dates probably because the distance is very short. So unreliable. I doubt they'd actually be there to pick you up. Try elsewhere

My father, who has dementia and significant mobility challenges, was injured due to a lack of…read moreproper support from Swift Care. We hired this company specifically to ensure his safe transport to and from medical appointments. Upon returning home, the driver allowed my father to stand without maintaining proper physical support, despite clearly observing that he was unstable. Instead of positioning herself beside him, she remained behind the wheelchair. As a result, he fell onto the concrete floor in his garage. This was entirely preventable with even basic attention to safety. When I contacted the office to address the incident, John's response was disappointing. He was dismissive, offered no apology, and deflected responsibility rather than acknowledging a serious lapse in care. When asked directly about their standards for safe assistance, he confirmed they provide it, yet seemed more focused on irrelevant details--such as whether stairs were involved--when my father's fall occurred on a flat surface. For a service that advertises assistance for vulnerable individuals, this level of negligence and lack of accountability is unacceptable. I would not recommend this company. We will be using AB Medical Transport in the future.

I needed an NEMT after a medical procedure. John is in charge and the communication was easy - and…read morethe rates are competitive! The driver showed up exactly as scheduled and his kind demeanor made the drive home a pleasant experience. Jeremiah's the man! I would highly recommend them.

Transportation was spot on even at 3:30 am on Friday . Showed up to bring me home . Reasonable…read morefriendly would recommend

Definitely my go to Wheelchair transportation company to get my dad to his dialysis appointments…read more They are super reliable, clean van, smooth ride, always on time (actually a little early even), and a friendly driver, what more can you ask for!

This business is our go-to for my wheelchair bound mom's transport for medical appointments. They…read moreare punctual, friendly and flexible. Thank you!!

Mike and his company are reliable and do a great job. We got to my dad's appointment and back in no…read moretime. Thank you.

I've been using JJ Medical Transportation since a year and half ago for my husband. I am very…read moresatisfied with their service. On Time and the driver will stay during the whole visit, never leave you alone. The driver named Edwin is so caring and helpful. I will recommend JJ Transportation to everyone.

JJ and Edwin are not your ordinary transport people, they have outstanding professionalism and…read morecompassion for the patient. They are extremely sensitive with your needs and accommodate your requests reasonably. As someone who has been working in health care setting, I haven't honestly seen a transport company that cares as much as they do.

I can't say enough good things about this medical transportation company. From start to finish,…read morethey truly went above and beyond in every way possible. Scheduling was easy, and their team was incredibly responsive, kind, and patient when answering all my questions. On the day of the appointment, the driver arrived early, was professional, and showed genuine care and compassion. They didn't just provide a ride--they made sure everything was comfortable, safe, and stress-free. They took the time to assist every step of the way, which made a huge difference during what could have been a very overwhelming experience. What really stood out was their attention to detail and willingness to go the extra mile. It's rare to find a service that combines efficiency with such a high level of empathy and professionalism. I highly recommend them to anyone in need of reliable and caring medical transportation. Truly exceptional service! Irma Monney

这家公司的服务真是太好了，我们全家都感到非常的满意，非常的方便和舒适，如果你正好有需要，我强力推荐这一家。他一定会让你满意的。…read more It's highly recommended nice people

I had a very disappointing experience with this medical transportation company. My father and I…read morewere left waiting over two hours for a pickup, with little communication throughout the delay. As a result of the long wait, my dad was left exhausted and fatigued, which is especially concerning given that this is a medical transport service. When you're dealing with medical appointments--particularly for seniors or people with health challenges--timeliness and reliability are critical, not optional. We planned our day around this pickup, only to be left sitting and wondering when (or if) the vehicle would arrive. What made it worse was the lack of accountability. Calls to check on the status were vague, and no apology was offered for the excessive wait. Medical transport companies should understand how physically taxing these situations already are. Unfortunately, this experience added unnecessary stress and fatigue. I would strongly recommend looking elsewhere if punctuality, communication, and patient care matter to you.

I work at a retirement community in Emeryville. We called this company for a last minute pick up…read more I was in a panic and scrambling to find a ride home for my resident. I am SO glad I landed in the capable and caring arms of Centurion Medical Transport. From the very first call to this day...months later, I have been very impressed and completely satisfied with the professionalism and punctual service provided. I cannot recommend this company enough. They have been a dream to work with...I look forward to many more months of exceptional service. We appreciate the entire team at Centurion. Keep up the great work. I forgot to mention that they remembered my resident from transporting him years ago! I was impressed!