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Victoria Suarez

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - Victoria Suarez

Massage

Therapeutic massage

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2 months ago

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Massage Envy

Massage Envy

2.9(118 reviews)
4.0 mi
•$$

This place is not a real massage place. My husband and I came here thinking we would get a…read morewonderful relaxing couples massage. The lady who helped me had some type of Parkinson's while giving me a massage a the lady my husband had decided it was okay to wear gloves during the massage. The whole experience was awful and not relaxing at all. On top of everything we had told them I am pregnant and needed the prenatal massage. When we got to the massage rooms the lady's had no idea about the prenatal massage. I wish I could give 0 stars. We payed so much money. Never going back.

I'm extremely disappointed with my experience scheduling at Massage Envy. I am a member and…read morespecifically called to book two massages at the same time for myself and a guest. The receptionist told me there were no same-day openings and helped me find a date three weeks out when both of us could be scheduled together. I booked the appointment as a gift for my friend, so we were both looking forward to it. My friend received a confirmation text and was excited about her upcoming massage. However, I realized I never received a confirmation, which seemed odd. When I called to check, I was told that I was never actually scheduled--only my friend was. To make matters worse, the response I received felt like the blame was being shifted onto me, as if I hadn't communicated clearly when making the appointment. I know exactly what I requested: two appointments at the same time for myself and a guest. That was the entire reason we booked three weeks in advance. As a paying member, this level of disorganization and lack of accountability is frustrating and unacceptable. Not only was my time wasted, but the whole point of booking together was completely missed. I expected better communication and customer service.

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Victoria Suarez - massage - Updated May 2026

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