On February 2023 I submitted an inquiry at Realtor.com looking for information on a property at a…read morebuilding in Mystic, CT. Within minutes a young lady from Garden Realty was calling looking to find out additional details on our wants and needs. A few minutes later that day, I received an email from Greg Hanner with additional information on the property, the area and an introductory video of himself, his realty company and services. Later that evening, Greg called me to introduce himself already informed on the details from my conversation with his assistant. He shared his background and extensive experience on the southeastern part of CT (2022 and now for 2023 the #1 Agent of the Year for CT New London County). I told him that we were early in our search and that we weren't even sure if we were ready to buy any properties. However, if we found the right place at the right price, we would consider it. Greg was very professional and pleasant, and even with this low-level interest, he was willing to assist us in our search. Over the next few days, he shared a series of property options, his own personal experiences with other buyers, and scheduled a viewing on the original property we had inquired on. Over the next few weeks, Greg facilitated several showings, and was present at each one, very engaged, clearly informed and knowledgeable. It was also very apparent that Greg had plenty of experience in the area, as each property we saw hit many of the must-haves we were looking for. He pointed out where a compromise would be necessary along with pros and cons, at times highlighting features we would not have considered. Finally, it seemed as if Greg knew everyone as we connected with the realtors on the seller's side and others. We requested a showing at another unit in the Mystic building we liked. The unit had a renter and getting in for a viewing required some negotiating. Greg made the necessary arrangements and we there we found our dream unit! Greg helped us come up with the best and fairest offer which after some waiting (and back and forth with Greg) was accepted. Greg presented us with a bank for financing with whom he had plenty of experience and who were best suited for the area. Greg scheduled the property inspection with a local home inspection team he had worked with in the past. Greg was there throughout, asking questions, ensuring that we understood where there were areas of opportunity. From the inspection, there were a number of areas where we would need addressed at some point, so Greg negotiated a credit to the purchase price as to not disrupt the tenant to address some cosmetic issues. Overall, our experience with Greg was very positive. His knowledge of the local market, his experience as seasoned realtor, his pleasant demeanor, with and realistic expectations were exactly what we needed. A short few months later, we are happy owners of a beautiful condo unit in downtown Mystic a few minutes away from restaurants, shops and everything Mystic has to offer. Thanks Greg!!

My wife and I first met Greg in 2012. We had owned a small cottage in Groton Long Point and the 600…read moresq ft living area was getting too small to accommodate our summer visitors (too many sleeping bags to trip over in the morning!). By chance we ended up visiting a new build being shown by Greg and Brom Builders. Greg listened to our 'small house, small budget' dilemma. During that first interaction he without question assured us, that even though our budget was limited we could achieve a dream house. In a couple of days he took my 3 Post-It notes of the house I wanted to build, and voila! He created external and internal views on paper and by way of digital video, a complete walk-through. I was hooked. 10 months later we moved in ... we had so much fun, Greg & Brom were so much fun to work with and everyday was like Christmas, we would walk the 20 yards to our new construction (we rented another cottage right across the street and just gasped at the progress each day, admittedly I always took the evening tour with a glass of red wine so was always happy!). Now the reason I tell this story ... Greg is not just a realtor, he lives and breathes housing and construction, his enthusiasm and passion are inspirational. He knows building code inside out and can instantly tell you right from wrong. We have kept in touch with Greg throughout the years and shared a few chases on property over the period. Our latest was just a few months back where we secured our second home ... Greg freely admitted that this was his quickest purchase ever People ask me, "How can you be friends with a realtor?" ... quite easily ... He is out not to 'bone you', he enjoys the service he provides and you can tell. I may be too old to buy another house, but hey who knows if I do I will be giving him a call!

Jan just sold our house and was a very intelligent and highly motivated agent. She not only got…read moreour home sold quickly, but was there for us every step of the way as first time home sellers and was a wonderful advacate throughout the entire process, going above and beyond any expectations! Highly recommended!

Before choosing a real estate agent, my husband and I conducted a lot of research to see who would…read morebe the best choice based on the investment they make into selling the property (time and effort, not necessarily financially) and how they promote their listings. Greg Broadbent Real Estate Team stood out as the best has to offer: their organic rankings are excellent (meaning people find listings on his site easily), their social media presence was strong, and I could tell they put a lot of work into their listings. Our house went under contract first week after we put it on the market asking price. We accepted and Greg walked us through every step of the closing process. It couldn't have been a more pleasant experience. Greg has been there every step of the way. He has always answered every call or email no matter what time of day or night it was. His professionalism, mentorship, knowledge, honesty, and hard work ethic are much respected and appreciated. We never felt that he was just trying to sell our house, but that he was a mentor to answer our questions and help us to make the best decision for my family. I've recommended the Greg Broadbent Real Estate Team to everyone I know. He's a true professional and a genuinely nice guy. I realize it won't always be this easy to sell your home, but I think you'd be hard pressed to find a better Realtor.

Greg was fantastic to work with. He sold our home quickly and for much more than we expected to…read moresell it for. He and his office communicated frequently and were very responsive, and Greg personally went the extra mile when the buyers requested last minute accommodations after I had already moved out of town. Incredible selling experience. Highly recommend going through Greg if you're selling a home.

I met Jason 2 years ago when I was considering a PM for my STR and a couple of LT rentals. Since…read moreturning it over this May the ST rental experience with Jason and Ed has been nothing less than fantastic. Jason's knowledgeable and they both listened to us every step of the way. His right hand man Ed is the POC now and is super responsive and says "Please bother me it's my job". Preemptively brought a propane tank over for next renters. When something seemed off it was fixed the next day. I can finally relax and let them deal with the renters, cleaners, turnovers, etc. And just go to my property whenever my family and I want to. :) Thank you Jason and Ed!

HOA Property Manager, Sarah Hansen, neglected to make timely deposits of funds. She didn't submit…read morefinancial reports as required. She was unresponsive to email requests. The PMI customer portal is inaccurate, and more. Her supervisor, Jason Archer never responded to our requests to talk about her performance. PMI lost our customer checks and a client file and refused to sign a letter asking them to return the checks and file if found. I recommend that potential clients read the contract carefully as Sarah Hansen misinformed the BOD of it's actual legal cancellation policy. We were forced to pay 4 months of fees when we couldn't tolerate the poor service anymore.We will not do business with PMI again.

This review isn't so much for the Nathan Clark team but more our agent Jeff Kawa from that team…read more This man is a machine who works all hours of the day 7 days a week. We hired him to help us find a home to buy. Jeff answered all calls and returned texts and emails in minutes no matter when they were sent. He was personable , and extremely detail oriented. We found a home in a week or two .. I'd recommend him to anyone looking to buy or sell .

As first time homebuyers, BUYER BEWARE! This place is not honest, forthcoming, or transparent…read more Pushy to get you to sign on to their recommended services, which in turn were clearly not knowledgeable regarding our specific situation. Horrible experience where we were misled, entered into a "VIP Buyer agreement" that was ANYTHING but "VIP", worked with a lender who was recommended and kind but also pushy, we informed everyone from the start we had some taxes to file for my husband's business, and were informed only after we were under contract that we did not meet eligibility requirements to qualify for the RI first time down payment assistance loan in time for our closing due to our IRS payment plan timeline! (FYI- their preferred lender might not explain to you until its TOO LATE that you need 3mos of IRS payments to qualify for this down payment assistance!) Received a verbal extension from seller to extend closing for a week, which we took and decided to eat it on our down payment assistance loan just to get into this property. Turns out no one kept up communication from the seller, who flew in for closing, and they never actually signed the extension. We signed a termination to protect our deposit at 9:30am on a Thursday. Asked for and received NO updates until a text message at nearly THREE AM the following Sunday informing us that the seller had indeed backed out, and signed their own termination of contract?! On the same Thursday we signed ours, at 3:30 PM?! And they had had "no updates" for us for DAYS?! Selling AND buying agents are colleagues at this same agency, yet communication was abhorrent. Complete lack of understanding the urgency of such matters. Thank god we got our deposit and our "VIP" buyer payment for a total of 4k back- that was the ONLY positive to come out of this experience. Never again!!

My entire first time house buying experience I give credit to my real estate agent Charlotte Geer…read more I actually contacted her after looking at several properties online over the course of several months. I was really nervous about it, because I was unsure if my wife and I were ready to start looking into getting a house. Well, she helped us along the whole process. I think the best thing was that she took us to a few houses before she had us sign a contract with her stating that we would only work with her over the next 6 months. I've heard stories of people, where thier real estate agents threw a peice of paper in thier face to get them to sign with them right off the bat. Charlotte was not like those people at all. She made it feel like there was no pressure, and we took our time, looking at many many houses. She even stayed at the closing with me until we were 100% done. Most real estate agents wouldn't do that... I recommend working with her if your in the market...

Date: March 13, 2022 at 10:47:29 AM EDT To: Eliesha Johnson…read moreelieshajohnson@billheenan.net Maddie Budge maddiebudge@billheenan.net Cc: Susan Charette Susan@cbhplaw.com Subject: FEDEX PACKAGE IN ROUTE AND EARLY That's the problem you created with the 3 + day delay . Dealing with your office and your contacts has been nothing but a miserable start to a disastrous finish. Your office has only been concerned about money and pushing the seller out to get paid. If there is a CT agency I can report your office and management functions to I will gladly do so . As soon as your office is out of my business affairs with this transaction, I will begin to get my peace of mind back . Absolutely a miserable and unprofessional and training less and money hoarding nightmare.

We were referred to the Bill Heenan Team and specifically to real estate agent Stephano…read moreStravoravdis by a family member and we are forever grateful. Stephano made buying a house a breeze! He suggested a variety of houses that met our criteria. He was always punctual when we toured houses. As first time home buyers, Stephano was patient, courteous, and professional with us. When we found the perfect house, he walked us through every step of the buying process. He provided us contacts for lawyers and insurance agents and they turned out to be fantastic too. As the closing date crept nearer, Stephano calmed and reassured us that everything would work out. And you know what? It did! He even helped negotiate a better price. We can't recommend this agent enough. If you want to buy a house, please reach out to him. You won't be disappointed.

We used Molly as our real estate agent to buy our first home and couldn't be happier with…read moreeverything. She was attentive and helpful through the whole process. I had tons of questions and anxieties and a few breakdowns and she was so reassuring and guided us through the whole process. We closed two weeks ago and are settled into our new home and this couldn't have happened without Mollys help. I highly recommend Molly especially if you are a first time home buyer. She made the process so easy and, while I hope I never have to buy a house again, if I do I will def use her again. You can't go wrong with Molly at Malek Real Estate.

I chose Kim of Malek Real Estate to buy our first home, and I would highly recommend her to…read moreeveryone!! She is the most knowledgable, honest, and hardworking realtor out there. She was always there to answer our questions whenever we had any and really took the time to explain everything to us. Her experience in the real estate game clearly showed, and we knew we were in great hands working with Kim. She helped us buy a dream home we never thought we could get, and was there for us any time we needed her. I plan to use Kim on all future real estate transactions, because I know there will never be any cut corners, and we will be taken care of every step of the way. If you are looking for a top notch realtor with tons of experience, Malek Real Estate is the clear choice.