I just think the Holiday Inn has reset their standard to actually accommodate and serve the…read morecustomers needs. They treat you like you mean something to them and they don't nickel and dime you to death like super corporate box with a bathroom bring your own toilet paper or they'll be a fee type hotels. They care and they know your money spent needs to be honoured. Clean, comfy, pool and hot tub (something that usually gets filled and cemented) and the pool is open till 10pm! Member perks are amazing, shrinking but still enough to say members have privileges! Like 2pm checkout! You do have to stay twice as many times to get a free nights stay but it's more than a box with a bed and water closet. I feel at home here. I even bought all the linen, comforters and pillows from the Sault Ste Marie hotel at cost because I had the best nights sleep and wanted that at home too! Make your money mean something again. Stay here and be the king and queen you are!

Clean, friendly staff, pet friendly hotel and comes with free breakfast, what more can you ask.read more

A bit farther from the downtown core scene but close to the airport…read more But... Service is friendly and check in was a breeze. Rooms were modern and very clean. The bed was so comfy I didn't want to get up for their extensive breakfast buffet. As a vegetarian I found multiple options and they have tea and coffee 24 hrs a day. Enjoyed a workout at their gym which is so much better than my condo gym and huge. Can't hear our neighbors and their ac works amazingly. Would recommend!

So far, so good. It feels like a new hotel. Very clean and very comfortable. Thank you for the warm…read morewelcome to Canada, despite the rain.

A very comfortable and quiet hotel. Our room was clean and well stocked. All staff were helpful and…read morepolite including the front desk, housekeeping and the restaurant.

I recently stayed here for business and have to say that the location of the hotel is interesting…read more For example, its on the other side of town from most of the commerce and businesses in town and to be honest that is a good thing. The grounds are pristine and staff are very very friendly. The food in the hotel restaurant is ok, i mean the locally caught pickeral and local beer was delicious but the veg was a little overcooked. Here is a tip, DO NOT sleep with the patio door open, i woke up in the night covered in mosquitos!

My family and I stayed here for 2 nights while on a recent vacation. The hotel is not perfect, but…read morewe were pleased enough that we will likely stay here again on our next trip to the area. The room we had was close to the pool, and we were kept up late both nights by noisy kids in the pool area. There was also a garbage pickup at 4:30 AM that kept us awake. A room away from the pool is your best bet. On the plus side, the room we had was spacious and clean. The staff were all quite friendly, and the breakfast was simple and good. My daughter enjoyed the pool, also.

Sorry to say it was very dirty the carpet was very old ,dirty and had huge stains on it in the bed…read moreroom and in the hallway the tv didn't work I got a bug in my leg while I was asleep and the breakfast terrible

Keep in mind that this isn't a 4-star property, rather, this rating is based on expectations for…read morethis level of accommodation & we were rather pleased. It priced well, while still being in close proximity to the lake superior circle tour route. The room was small, the smallest of this trip. Still, space was used wisely & it didn't feel cramped. It was in good repair, with cheery decor, adequate lighting/outlets & amenities. The bed didn't sleep hot & was comfortable. No issues with temperature control, noise or odors. I greatly appreciated being given an end room, as noted in my preferences. As we were on a bike trip, we did utilize breakfast where available & this one offered the least amount of options. It was still nice to be able to hit the road running with a little something in the tummy &, more importantly, coffee. I'm currently gold, 1 stay away from platinum. I booked direct with Wyndham without using points. Wouldn't hesitate to book here again.

I wish I had an option for worse than "not good" as this was a terrible experience. We landed on…read morethis hotel due to some earlier positive reviews. Shame on us for not doing further research. When we arrived, everything was as expected, until our IDs were checked. I truly wish this was not the case, but it seemed like as soon as it was known we were from the states, everything changed. We requested a lake front room, we got the "back 40" overlooking the hospital and parking lots. We got to our room, walked in and it was basically a sauna. I went to the thermostat to turn on the AC, and to my surprise it doesn't work. After bringing this up with the desk staff, it was clear that they did not care. They were completely dismissive. "It is an old building, open a window (only one window had a screen), want a fan, when did you turn the AC on?!? LOL. What an absolute joke!! We were completely dismissed. Be AWARE, please do not book this BS place. You might have no heat, no AC, be in the basement, what a joke. As a side note: Thunder Bay is an absolute joke right now. We stayed one night even though we were booked for two, and we saw Las Vegas drug zombies around. Right in front of us people were falling out. Unreal, and sad. Send this around, give awareness.

We enjoyed our stay. Staff was friendly and ambiance stylish. Best breakfast compared to other…read morehotels-- food was fresh, hot and there was a healthy food variety. Would return.

Close and convenient. This Best Western is very close to the airport and easy to access from major…read morehighways. The hotel is clean, and the staff is helpful and friendly. It appeared as though there is a sufficient amount of parking spaces. Like all Best Westerns in the States, they provide breakfast and the menu in both countries are similar. The room my wife and I stayed in was spacious, quiet and very clean. I would definitely stay here again.

We stayed here for one night only, and I would definitely come back the next time I am in Thunder…read moreBay. The location is excellent, right at Highway 61 and Oliver, so you can get anywhere you want pretty quickly. The rooms are clean, surprisingly quiet given the proximity to the highway and airport, and the beds comfortable, which is probably the most important thing. Staff are friendly, and they give you free water bottles which is a nice touch. The hotel is short on amenities - no pool or restaurant, which is why it doesn't get 5 stars, but there are plenty of places to eat nearby so it's not really a problem. So far the best sleep I have had in Thunder Bay.

Check in was fast and easy, with courteous staff. I had reserved 2 rooms using my account with…read moremyself as lead on 1 K & my mother as lead on 2Q. She stated that the beds were doubles not Q, not a deal breaker for them, as they each just wanted their own bed. It may matter tho, should someone need queen beds. Their room had all the listed amenities. Being on the end, they didn't sleep well, as the exterior door was slamming shut all through the night. We went down for coffee as, (again), our room was missing the coffee maker. We checked out the breakfast area while down. At breakfast, the boiled eggs were offered both warm (held in water in an electric pot) & cold - they weren't rubbery at all! They had the standard cold cereal, breads, and waffle maker - they should probably dial back the timer on the waffle maker a touch - she gets crisp. The rooms have a door to the hall, as well as a door to the exterior parking. The exterior door is one heck of a step down/ up. With parking spots right at each door. Oddly, there were cars parked in all but one spot - so, the car was put at our room, which had an empty spot. The other room was by the far exit, which is an active drive thru. Yikes. The mobility request to be near an exit door wasn't intended to be in the drive thru! (There are a couple of cement blocks used to keep the cars from squashing you.) I'll note the appreciation of the wall art & the lack of carpet (reason for choosing Super 8 this time). As it runs the same rate, I'd stick with Howard Johnson if traveling with my parents. We are platinum with Wyndham & booked 2 rooms directly using points 15,000 per room vs $147/ni ea

from the reviews I have read on line about this hotel, where totally wrong…read more The check in was fast, they even put my frozen fish in a freezer for me( as i just came back from a great fishing trip). the room was very clean. The Continental breakfast was perfect. I was very happy with the service i received there. People have to understand that Super 8 Motel is not a 5 Star Hotel. Its a place to stay if you are on a budget. Thanks to the staff at Super 8 - Thunder Bay for the great stay