When I was 12 years old I was told I needed braces. After being referred to another orthodontist in Hamilton, I was told I would need jaw surgery before getting the braces (I had a bit of an overbite). My parents refused to do the surgery at such a young age and I tried another orthodontist about 4 years later. This orthodontist also would not work on me without referring me to a surgeon so I, again, suffered with crooked teeth for 4 more years! Finally, at age 20, my boyfriend told me about his orthodontist, and I went to see Dr. Schacher. Right away I was told that surgery was unnecessary and was given multiple options as to how I could acquire braces and fix my bite without extensive surgery. I was given x-rays and molds of my teeth and eventually, a plan was given to me on how we would straighten my teeth. Dr. Schacher started out by having me wear a "bite plate" for 6 months. What this is, is basically a small wire bar that goes across the roof of your mouth, with a little piece of plastic preventing you from biting down too far. Eventually, when the bite plate is removed, your bite is how it should be!! While I had my bite plate, I was referred to an oral surgeon named Dr. Boyko, who removed my wisdom teeth as well as two others in the front (teeth need to be removed before braces to allow for more room for the teeth to move). After my mouth healed from my teeth being removed, I had my bite plate removed and finally got my braces. For almost 3 years I had braces and finally got them taken off in January of 2011. I am extremely happy with the results and truly believe that it wouldn't be possible without Dr. Schacher! Now, aside from the Orthodontist himself, the environment of his offices (he has 3) are so extremely friendly, you won't want to leave. You walk in and are instantly welcomed by his amazing receptionists and other employees. Everyone understands your needs and caters to them any way they can. They have flat screen TVs in front of the dental chairs so you can watch Disney movies while you have work done during your appointment (it is always Disney movies playing as most people with braces are much younger than I was when I had mine). They are currently working on installing a movie theatre inside the Barton Street (Stoney Creek) office, just like Dr. Schacher's other office in Brantford. You can get different colour elastics for your braces so your teeth can be a different colour after each appointment. Even though I was in my 20s while I had braces, I still took advantage of the colour options (what can I say, you can actually have fun with this!). I truly believe that if you or your child needs braces, you should give Dr. Schacher a chance. I could have had braces when I was 12 years old and didn't, because I had never heard of this amazing man and my other referrals obviously aren't as experienced as Dr. Schacher is. I should also mention that the fee you pay for his services is never going to grow. You decide upon a cost for your procedures and that is what you pay. If you break your bite plate, braces or retainers, you will get them replaced for free. The only additional fees you may encounter will be for referrals to the oral surgeon if you also need teeth removed. read more

I was told I'd need surgery by a different orthodontist where they were planning to break my jaw and reset it after years with braces and all kinds of old fashioned headgear. Fast forward couple years later Dr. Schacher has fixed my teeth without any of the above. The whole experience was amazing, the team is so friendly and helpful. No surgery, and incredibly accommodating. They even have a literal movie theatre as their waiting room for patients with the same movie playing on screens all around the office. I can't recommend it enough. read more

Wait times are usually upwards of an hour after the scheduled time of the appointment. The offices are extremely unorganized, and under efficient. Dr. Schacher is unable to recognize this teams capacity and allows for over scheduling of his clients leading to long wait times, a lack of patient care and good service. read more