I have got to Dr. Victor several times and am NO longer a pt of his. He is very unprofessional. I…read morehad a Saturday appointment and when i showed up on one was at the office. I called several times only to get his VM and the door was locked. So i waited, maybe he ran out. No one came to the office. So on Monday I got a call saying I was rescheduled for the next Saturday at the same time so I gave it another try and the same thing happened so on Monday I told them I wanted to come in on a weekday. I was given a Tuesday at 9am. So I showed up for my appointment to see 2 other cars sitting outside. At 9 I went ti the door and it was LOCKED. I talked to the girls in the cars and they worked for this office. They told me that he is very random and 2 or 3 days out of the week he won't open the door on time knowing he has a full day and knowing people are outside waiting. What kind of person does that? Does he want to keep his place running or is this just to pass time? I waited that morning for 45 min before he oped that door. I also tried to open the door myself a few times and every time it was locked. When the girls and I went in he said it was unlocked since 9am. I couldn't believe he said that. I said to hime NO IT WAS NOT because I tried to come in here several times and it was locked. I wasn't the only one trying the door. Every 15 min one of his girls would try to. So what is it? We don't know how to open doors? I wasted so much time on this office. The Dental Assistant and office assistant were really nice and tried to apologize for hime but I don't have time for that kind of unprofessionalism.

I wish I seen the review that is here before considering this dentist office. There is only one…read moredentist that works here. His overall demeanor is very calm and compassionate, but his work ethics are flawed. He gives multiple patients the same time when he schedules them because he refuses to hire a receptionist. On multiple occasions I was set for a 10 o'clock appointment and wasn't called in until 1 o'clock, which was literally three hours in the waiting room just twiddling thumbs and watching movies on his tv. One time I was able to watch two full movies before he called my name. On two occasions we got there and his door was completely locked with nobody in sight. We tried to contact him but with no success. He never, emphasis on *NEVER, picks up his phone because he has no receptionist and is always working on someone. He makes up excuses for why he's late/ flat out doesn't show up.. I wouldn't recommend this dentist to anybody. Extremely unprofessional.

I was in need of an oral surgeon to look at a spot under my tongue found in a routine dental…read morecleaning and that may need a biopsy. My dentist referred me to one Dr who would not be able to see me until May of 2026. I then called Dr. E.M. Ferneini at the Cheshire office and was given an appointment three days later. I saw the Dr after a short wait who is very personable and friendly. He took a look into my mouth and decided that a biopsy would be needed and performed it that same day about an hr later! I was so thrilled that I did not have to wait months for this to happen! He is a very professional and caring doctor and find myself grateful. Mark D.

I needed to get an emergency removal of a tooth that was causing me excruciating pain. I was lucky…read moreenough that Dr. Ferneini was able to get me in. I was in pain and nervous, but the staff and Dr. Ferneini were amazing. They took me through each step of the removal telling me what was going to happen and what to expect. I could not believe in a short period of time it was taken care of. I was sent home with specific instructions and told to call if I had any issues. I cannot relay the amount of relief I had. When I needed oral surgery recently for another issue, I did not hesitate in calling Dr. Ferneini and once again I was treated with the same care and kindness. Thank you, Dr, and to all your wonderful staff.

Really Kind Smart Staff and My Family and I were taking Really Good Care of very Well. Stress about…read moreoral care and surgeries but it was very professional and clean. The aftercare was Great.

I feel compelled to comment because my experience was so different from the reviewer's below it's…read morehard to understand how we can be talking about the same office and group of people. I've had two experiences with Greater Waterbury Oral & Maxillofacial Surgeons, and both were excellent. The first experience involved my 20 year old daughter. I brought her here for a consultation, on the recommendation of her primary care dentist, after he recommended that she should have her wisdom teeth removed. While Dr. Hillgen concurred, he also understood our concerns about timing, relative to her college schedule, and we did not actually have the procedure done until one year later. He and his staff were caring and competent throughout. My daughter had all four wisdom teeth removed without complications. More recently (March 2019), I saw Dr. Hillgen for evaluation of a tooth that the endodontists at UConn had told me was not salvageable, and recommended for removal. However, they would not have been able to do the work for another three months. I had a long history with this tooth, which was chronically infected. Dr. Hillgen saw me in the late afternoon. When I told him that I had reached a tipping point and was beyond ready to have it taken out, he and his staff stayed late, beyond their normal closing hours, to extract it that same day. My experience with Dr. Hillgen and every single staff member was that they were caring and professional. The office staff worked with me to get me in quickly, calling me when someone else's cancellation opened up a spot. I was able to email my x-rays to the Office Manager, who made sure that everyone who needed to see them had seen them even before they saw me. A wonderful staff member held my head and stroked my forehead while Dr. Hillgen and an assistant operated to remove the problem tooth. As to finances, the cost of removing this tooth was actually comparable to what the UConn Clinic would have charged, and I was able to pay for it in two installments. The office staff was sensitive to my finances. I did not ask for a price reduction, but they volunteered that I could pay for it in two installments. I would recommend this group without any reservations.

Not happy what so ever. They seem much more interested in making money than helping people. I could…read morelist several reasons to choose another dentist. Your best bet is to go somewhere else.

I came in for a cleaning and needed some bonding work done on two teeth. One necessary and the…read moreother cosmetic. The hygienist told me the work on the cosmetic tooth could physically not be done, and the bonding would not hold unless there was a cavity. I explained the tooth had bonding years back done without any cavity; only to resize. After asking Dr. Efrain Socarras why it was not possible, he then asked what insurance I had. After telling him Husky it became quite clear that simply because insurance wouldn't cover it, I was told it could not be done. Seems they think my insurance defines my ability or desire to pay for cosmetic work. This was extremely rude and condescending.

I have been going to Dr. Rutt and Dr. Fusco for quite a few years now. The office staff is…read morefriendly, the dental assistants are very gentle and caring, and both doctors are awesome! If you haven't gone to the dentist in a while because you had a bad experience somewhere, I would highly recommend looking into Dr. Rutt and Fusco.

Did my gum surgery back in '86...said it would be painless and it was!…read moreDefinitely a 5 star doctor.