Was visiting the area for a vacation. I am from California and very partial to my vapor lounge…read morethere. Didn't bring enough juice for my trip and decided to go on Yelp and look for a close vape store near my hotel. Found this gem not even half a block away. They didn't have any reviews yet and were not rated. I must say this was such a pleasant experience the gentleman behind the counter let me try all the juices and gave me the history of the company which I thought was absolutely amazing. They use all natural products and have a deal when you buy 3 30 mil. Bottles it's only 30 dollars. This was also near Easter time and they had a thing where you picked an Easter egg opened it up and I happened to get a free bottle of eJuice. I will definitely be back to them when I move to the East Coast.

The staff has been extremely helpful every time I have shopped here. They had a lot of product…read moreknowledge and were able to patiently answer tons of my questions. Another thing I really appreciated was the fact that they were honest sales people. They didn't try to steer me towards the most expensive products or to convince me to buy anything I didn't need. It was a respectable demonstration of great customer service.

Love this place! Great group of workers and happy to help out anyoneread more

Good customer service,great shop;if you're in town stop by trust me.and the price is very…read moreconvenient aswell.

Best vape and glass shop EVER. Amazing customer service. This is the BEST shop in town.read more

Super neat and beautiful products, as well as organized and clean displays and vibes. The guy that…read morehelped us out was very friendly and helpful, showing us inventory and providing us with info that we hadn't sought out! Would recommend to anyone very highly :)

I attempted to visit this establishment on 9/22/16. After spending 3 hours in the car with my one…read moreand a half year old American Bulldog, we were relieved to finally arrive at our destination. As soon as my pup and I exited the vehicle, we were screamed at by whom I assume is the owner of the establishment. Upon facing this burly, overwhelming woman with a tattoo similar to Mike Tyson, and explaining how long we had been in the car. She continued to shout it was private property, so I crossed the street to avoid confrontation. She informed me through continuous screaming that it was also private property. It's a Reservation, we get it. She doesn't own the entire Tonowanda Reserve. She then proceeded to threaten to SHOOT me and my dog. Calling me all sorts of names, cursing. She brandished no weapon so I did not take the threat seriously. After my pup finished urinating I loaded him back up and we drove to another establishment. I told the clerks about my encounter at Higher Ground. They informed me that she endows added revenue upon them from all the customers she either disrespects, or scares off. It works out well for them, we all laughed it off. Honestly, I was in shock over it. Now, hours later as the day has wound down, I continue to be appalled by her behavior; all over a well trained, and leashed dog. Please, I recommend that if you are ever in the area, just keep driving. It's not worth the drama, unless you like Jerry Springer.

Value selection service. Great rewards program as well check it out. Great community as well. Very…read morefriendly. Highly recommend

Wet vapes at gails smoke shop is the best vape shop in western new york. The only shop with vape…read morejuice and everything.

I shop at Cloud 9 Smokes & Vapors exclusively for e-liquid 'juice.' They have a pretty good…read moreselection of flavors, and they have a deal where if you buy 2 bottles instead of 1 bottle: you get a discount. I like the fun 'cloud' decor that hangs down from the ceiling, it is cute. Staff is always friendly and helpful. It'd be cool if they had an inventory of their flavors available online; it'd be nice to read up on the flavors ahead of time so that I could head to the store with a few choices in mind. I wish they sold SMOK brand replacement coils, the 0.15mhm size that comes in a 5-pack. They're getting harder & harder to find online, and I suspect that a business may have more opportunities to order them than an individual would, sort of how hair salons can easily bulk-order designer shampoo but a customer would not be able to direct from the manufacturer.

Popped in here because my usual shop was closed and I needed a new mod. First, the guy working was…read moresuper friendly and seemed knowledgeable, hence the 2 stars. However, the kit I bought was crazy overpriced in comparison to how much it is literally everywhere else I've gone (just an observation, I still bought it and didn't complain...in person ), and last but certainly not least.....in the midst of a pandemic, it would seem appropriate to me that the staff wear a mask over both their mouth AND their nose, no? Made me super uncomfortable- entire nose was uncovered like that mask was doing anything at all. Unfortunately even in a tough spot, I probably won't be back here.

So today I went to go visit cali plugs , First time going there you go inside. You are greeted…read morewith security that will take your ID and log it in there computer system idk why ?? So as a first time customer they give you a discount. , you look around very colorful with all the different items they sale on the wall I grab me a lemon slush and the cloud 9 open up the package at home , the product had no smell , you pick it up it almost disintegrated because it was so dry, it was the worse it definitely wasn't the lemon slush i had before 3/10 . Cloud nine almost look the same dry brown harsh to smoke definitely not the backpack boys. For the amount of money spend for 2 8th of garbage I rather have gotten something good I highly disappointed !!!!

I Got two dope glass pieces from here, they are super pretty and work amazing. Everyone who works…read morehere is incredibly helpful and answer any questions you have. Definitely recommend this place

Experienced Budtenders which are helpful In description of items for sale from papers to glass and…read moreideal strains. Allbud.com is another good site to check prior to purchasing strains. The Garlic Cookies was fresh, sealed and is provided with a magnifying glass to view the dank buds.