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Vicinity Valet

1.0 (2 reviews)

Services - Vicinity Valet

Valet services

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11 years ago

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11 years ago

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Valet Connection

Valet Connection

(8 reviews)

Having valet service at a private party at my home was a must have since we wanted to avoid…read moregridlock and an angry mob of neighbors crashing the event. Valet connection came highly recommended by my caterer and after comparing prices, we decided to go with them. The service delivered on the day of our event was absolutely excellent. The attendants were well-dressed and professional. The feedback from my guests was all positive. I found that setting up the service was not such a great experience, however. Initially, it took a very long time for anyone to reach out to me after we expressed interest in their services. The person who helped us seemed to be a little sloppy and unorganized dropping the ball on our event several times. Important information was incorrect or missing from their contract, including things like the town the event was going to be held at and how many hours of valet service we were paying for. The night of the event was truly great and the level of service provided by the manager sent to us was all we would expect and more. However, the service for the setup was so bad, I plan on looking elsewhere for valet services in the future.

If I could give them no stars I would! Their driver damaged my car and they are denying it. They…read moreclaim interior damage was done by my sun roof....I don't have a sunroof! They claim the scratches are old and I did them. Nope the car was brand new! The restaurant is by the water and there are a lot of metal poles nearby which I'm guessing is what the valet hit. I wasted so much time addressing this it's ridiculous!! I went all the way back to file a police report. I have pictures taken with my iPhone that document the time and location when the damage was found. I should not have to worry about this stuff when I go out to eat. I spent good money on dinner and should have a responsible trust worthy driver.

Valet Connection

Valet Connection

(2 reviews)

I went to the Coast Guard house on Friday and Valet park. I washed my car before going and again…read more Sunday. When I was washing the car Sunday I found scratches on the fender and front bumper. At that time I drove to the Coast Guard house the report the damage. And they put me in contact with the valet service Who said they would investigate. But they do not return phone calls after many calls I reach them and their answer was it's your responsibility to walk around the car looking for damage before you get in. They do not own up and take responsibility when they damage your car hoping you leave without seeing the damage .

If you value your customers or your car you should stay away from Valet Connection. My wife's car…read morewas parked on the street in East Greenwich when one of their valet's crashed a customer's car into ours (totaled). Since our car was unattended, the valet then left the scene of the accident and returned the car to it's owner without contacting the police or telling them their car was involved in an accident (valet admitted this later to the police). Additionally, we have now been dealing with this company for an entire month in an attempt to get them to process the claim through their insurance. All they do is ignore calls, make promises they don't keep and lie directly to your face when you actually do speak to them. It should not take a month to get a claim processed with them. They obviously do not care about the cars they handle or their customers. Lastly, when they found out my car was at my body shop and I did not want to use theirs they called my body shop and lied to them saying they had my "o.k" to pick up the car and bring it to their shop which they most certainly did not. A truly disingenuous group of people that I would never do business with.

Vicinity Valet - valetservices - Updated May 2026

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