SCAM ALERT! SPAM CITY! If anyone ever gives them your phone number, your phone will be reduced to…read morecomplete spam wasteland and you will never be able to use it again. They have hundreds of numbers and you can't block them all. After months of harassment, I had to get a new number and carrier, costing me hundreds in early termination fees. But now I know how to destroy my enemies. Thanks Lendvia!

Scam. They took 6 months to start negotiating with the creditors in the meantime charging all kinds…read moreof fees in addition to monthly payments. They do that purposely. None of my accounts were settled. Crooks I believe

Derrick in person. Leah on phone…read more I'm beyond grateful for the experience I had here. Every facet of it! Dedicated parking garage and they validate. The building is beautiful. Spent over two hours here and accomplished everything needed.

I have been a Client with Fidelity for years but always wondered why they have such a Poor Yelp…read moreRating. Well now I know, have experiencing lack of follow up on the Irvine Office to Execute the Sale of my Shares in my 401K which ended up costing me money. I had dropped off Signed Form to make the Transfer for Tyler. Girl at reception said she would give it to him. Did not hear back from him so I called on the second day spoke with an individual in another office said they received the Forms but of course in order to execute this transaction someone from the Irvine Office had to call me back and connect me with their Sales Team. My paperwork just sat there for two days, and I am the one that had to do the follow up. Poorly trained individuals who apparently have too many Clients. No longer trustworthy!!

Requested a free consultation, and Tony was very helpful and honest during our online meeting…read more It's hard to find companies with knowledgeable individuals who can provide valuable opinion as many are like robots so it's refreshing to have someone understand your needs and try to give you their best advice. Hope to work with Tony at Crosdroads Planning for our future tax planning needs.

TL;DR: Worked with Garrett Jones at Crossroads Financial Planning for tax prep. Misquoted our taxes…read moreby nearly $4,000. Poor customer service -- impolite and dismissive. Once paid, they offered little further assistance. Significant miscommunication between staff members on essential elements of our filing. Longer version: We hired a tax preparation service to help navigate changes to our filing status after getting married. Our tax consultant, Garrett Jones, began working on our application with the wrong filing status. After correcting this error, there was poor communication regarding important changes that needed to be followed up on, which resulted in IRS notices arriving in June. When I raised my concerns with Garrett, his guidance was vague and he offered no clear timeline for resolution. Weeks later, with no progress made, I was left with the impression that once he had been paid, his investment in us as clients had ended. I spent approximately 10 hours on the phone with the IRS trying to sort out the status of our account. Throughout this process, Garrett maintained that I owed approximately $2,000 to the IRS -- when in fact I had a pending refund of approximately $2,000. In the end, we were left with a significant miscalculation, poor customer service, and no choice but to resolve everything ourselves. I'm still unclear what the fee we paid to Crossroads Financial Planning actually covered. Highly recommend taking your taxes elsewhere.

Mike is extremely prompt in response time and professional. He listened well to assess my current…read moresituation and gave me financial insight and honest feedback. He is friendly, easy to talk to and wants to set you up for success. I would highly recommend working with Mike to help serve your financial needs!

My wife introduced me to Mike back when we just started dating. She spoke so highly of how…read morepersonable and hard working he was for the small portfolio she had at the time. Since then we have grown our accounts and Mike continues to deliver. He answers the phone after first ring and is thorough and detailed in his communications and explanations. We now have family members that have moved their savings to Legacy & Wealth, and they are also very happy with the results.

The staff are very professional, they have clients get together events 3 to 4 times a year! Their…read moreoffice looks like a Law Office. However, they seems to be more like a financial broker firm than a financial planning firm. They put each client into certain risk tolerance bucket. If your risk tolerance has a rating of 50 as a result of your age, then they give you a set of investment options. They don't necessarily look at your family income and help you to plan your investment strategies to minimize tax implications.

I met Brian and some of his employees at a dinner. He had a wealth of information to share with…read moreindividuals soon to or recently retiring. He is energetic and positive. I came to the office in Irvine and met with Kurtis. He was fabulous! An instant connection of interest, professionalism and clear communication. They are family centered and seek to educate others on how to maximize their retirement, assets and investments and prepare for a fantastic future. They validate parking and have a clean office. The best part - they have a fiduciary responsibility to you.

The staff is always so helpful. Our business requires us to do banking everyday. The people at Banc…read moreof California make it painless.

I wanted to share that I consistently receive outstanding service at this branch and everyone is…read morealways so hospitable. In an era where genuine customer service feels like a thing of the past, the team at this location consistently exceeds my expectations. They listen patiently when I express my needs and work diligently to help me resolve any issues. What impressed me most was their professionalism, attention to detail, and genuine desire to help. At no point do I ever feel rushed or dismissed--quite the opposite in fact. It's rare to encounter such dedication and kindness in customer service, and I believe it's important to acknowledge when it happens. The team here is a credit to your organization.

I find that the staff at Schwab to be helpful, knowledgeable, friendly, & pleasant to deal with…read more I'm so glad that they are my brokers.

This office is especially good because of Sydney Andersen. She is a delight to work with. She…read morecares about her clients and is extremely helpful. The other people that we have come in contact with are also nice too. But Sydney has gone out of her way to assist us with a lot of the financial matters that we had. We are very grateful for her.

Found Owen through Yelp, and he absolutely did not disappoint…read more From the very first conversation, it was clear that he's knowledgeable, thoughtful, and genuinely invested in helping his clients make smart financial decisions. He's helped me achieve strong returns on my investments, and beyond that, he's been incredibly helpful with other areas of my financial planning as well including opening and structuring my life insurance in a way that actually made sense for my long-term goals. What I really appreciate is that he takes the time to explain things clearly without talking over you or rushing the process. Everything feels intentional, transparent, and well thought out. I never felt pressured just supported and informed. It's rare to find someone who is both highly competent and easy to work with, but Owen strikes that balance perfectly. If you're looking for a financial advisor who is professional, responsive, and truly knows what he's doing, I highly recommend him.

I had a great experience working with Owen Zhang and his wealth management team. Owen is…read moreknowledgeable, professional, and patient in explaining different investment and financial planning options. He took the time to understand my goals and answered all of my questions clearly, without any pressure. I truly appreciate his responsiveness, attention to detail, and personalized advice. I highly recommend Owen Zhang to anyone looking for trustworthy and reliable wealth management services.

I spoke to Daniel regarding tax questions I had and even though at this point I didn't need his…read moreassistance as far as financial planning, Daniel was more than accommodating and gave me very pertinent answers to my questions. I want to mention again that I was not even talking about his field of expertise. Daniel even called me back about a question I posed about state taxes. Apparently he looked it up and updated me. His overall demeanor was so pleasing and his attitude was just superb. I know when the time comes to employ a financial advisor I will be contacting Daniel! Thanks Daniel!

I was very impressed with my free evaluation consultation session with Daniel…read more I have always been hesitant with financial advisers because I've experienced a few of them who are "pushy" and are always trying to upsell. Furthermore I was a little concerned that this eval would turn into a "buy a full financial plan from me" type of thing. This was not the case with Daniel at all. He asked a lot of great questions, he took a lot of notes and gave me a great idea of where I'm at in my financial planning adventure. For me, I've done a lot myself and he was great to bounce ideas of things that I have been thinking or what I can do better. We both agreed that it probably wasn't time for me to dive all in to a full financial plan due to where I am at in my life and what I have been doing on my own. He was forthcoming in that he doesn't think that, at this moment, he would add significant amount more value to what I have already done on my own. He recommended that he can be available to bounce ideas off of in an hourly fashion. To me this is huge. I was half-expecting to not get any ideas/thoughts without signing up for a full financial plan. That Daniel walked through all my finances and gave me great ideas and recommendations. Then for him to say that I probably don't need him 100% of the time shows that he tries to understand his clients first rather than try to just take money from them. Greatly impressed and I will definitely be coming to him for advice and when my life changes where I would need his full services, will be coming to him again.

Just wanted to say what a pleasure it was to work First American Exchange. Sydney, Katie and…read moreScott, all kept me informed every step of the way and handled everything quickly and efficiently. I could not have asked for a better Team. Robert G

I stumbled onto this great group of people, the Sydney, Katie and Scott team. Truely efficient…read morepeople who kept me informed, answering all my questions. They have my confidence and my business if ever I should need help again. Thank you for your honestly and integrity!