I would like to recognize Jordan for the excellent service he has provided in handling our…read moreprofessional liability insurance since November 2023. Throughout this time, Jordan has always been highly responsive, professional, and helpful. He has consistently answered our questions promptly and assisted us whenever needed. His excellent service has made our experience with your company very positive. We sincerely appreciate Jordan's support and would like your company to know what a great job he has done.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

I had a great experience working with Mark at State Farm! He has been my insurance agent for years,…read moreand throughout that time he has always been incredibly patient, informative, and responsive. Every time I have a question, he gets back to me quickly and makes everything easy to understand. Most recently, he helped me transfer my insurance from my old car to my new one, and the process was smooth and stress-free. I really appreciate how efficient and professional he is. On top of the excellent customer service, State Farm has been affordable and reliable for my insurance needs. If you're looking for an insurance agent who genuinely cares about his clients and makes the entire process simple, I highly recommend Mark at State Farm!

I had a great experience working with Mark at State Farm. He was thorough, efficient, and took the…read moretime to answer all of my questions. He made the whole process easy and straightforward, and was even able to lower my car insurance premium even though I'm a driver who puts a lot of miles on my car. I'm really glad I found Mark and truly appreciate all of his help. Thank you, Mark, for making the process so easy and stress-free! I would definitely recommend Mark and State Farm to anyone looking for a knowledgeable and helpful insurance agent.

Mr. Kim was fantastic from start to finish!! He answered every message quickly, took the time to…read moreexplain everything patiently, and never made me feel rushed. His quote was great and straightforward, and the work was excellent. I'm so glad I found him!

I reached out to Scott regarding auto insurance and he was very honest about what he could offer…read moreand ended up recommending that I go with another carrier, based on his expert analysis. I was very pleasantly surprised at his honesty and generosity regarding information on the insurance options in today's strange post covid climate. He later spoke to me to answer questions I had about recommended coverages, even though I would not be a client in the short run. I would highly recommend working with him. Exceptional integrity and customer service!

I have been a customer of Mercury Insurance for many years for both my auto and home insurance. On…read moreAugust 14, 2026, I visited KCal Insurance Agency in Irvine to clarify some questions regarding my coverage, which was coming up for renewal. Unfortunately, the experience was very disappointing. The associates I initially spoke with did not appear to have adequate knowledge of the insurance matters I was asking about. Eventually, the Branch Manager, Bruce, stepped in. However, he was also unable to explain what endorsements were included in my policies and some other issues. Rather than addressing my questions or helping me understand my coverage, Bruce became hostile and rude, which I found particularly disappointing from someone in a management position. After spending more than 40 minutes at the office, I left without having my questions properly answered or my concerns clarified. I hope KCal Insurance Agency takes this feedback seriously and provides its associates with better training to ensure they can confidently and accurately address customers' insurance questions. More importantly, I believe the Branch Manager should set the standard for professionalism, courtesy, and customer service for the entire team. I sincerely hope KCal improves its customer service and professionalism so that long-standing customers receive the level of assistance and respect they deserve.

Simon is really responsible and knowledgeable for my case. He helps to solve my difficult case…read morereally fast. It is incredible.

Lawrence and his staff of Farmers Insurance are reliable, dependable, professional and a pleasure…read moreto work with. The team ALL have Excellent Communications Skills and detailed to get things Right the FIRST TIME! I would recommend that you get a complimentary assessment of the Risks and your nsurance Needs to be 100% certain you are adequately covered for ANY potential liability claim[s].

Lawrence is an extraordinary insurance agent and will go above and beyond to take care of you. As a…read morereal estate agent and mortgage broker, I have a lot of clients that need to secure a homeowners insurance policy for their home. When the time comes, I am happy to recommend Lawrence and his Farmers office. Lawrence and all of his associates are professional, knowledgeable, and respond very quickly to inquiries. They are extremely flexible with the quotes they give and will always make adjustments to meet the homeowner's needs; that can include adjusting deductibles, coverage amounts, or premium amounts. I have worked with plenty of insurance companies throughout my career, and I can say with certainty that I wholeheartedly trust Lawrence!

Mike is extremely prompt in response time and professional. He listened well to assess my current…read moresituation and gave me financial insight and honest feedback. He is friendly, easy to talk to and wants to set you up for success. I would highly recommend working with Mike to help serve your financial needs!

My wife introduced me to Mike back when we just started dating. She spoke so highly of how…read morepersonable and hard working he was for the small portfolio she had at the time. Since then we have grown our accounts and Mike continues to deliver. He answers the phone after first ring and is thorough and detailed in his communications and explanations. We now have family members that have moved their savings to Legacy & Wealth, and they are also very happy with the results.

I'm a mortgage broker, and I was introduced to Julius by one of my clients who uses him as their…read moreinsurance agent. In my business, one of the most important things during a home purchase or refinance is speed, communication, and service -- and Julius absolutely exceeded my expectations. From the very beginning, I was blown away by how responsive, knowledgeable, and efficient he was. After seeing firsthand how well he took care of my client, I started referring more of my clients to him whenever the opportunity arises. Whether it's residential or commercial insurance, I know my clients are in great hands with Julius. The feedback I continue to receive from them has been incredible -- they consistently mention not only the outstanding level of service, but also how competitive his pricing is. I think it speaks volumes when another business professional is willing to confidently refer their own clients. I highly recommend reaching out to Julius for all your insurance needs. You won't be disappointed.

I purchased property insurance from Julius. Working with him was great. He's very professional,…read morefriendly, honest, prompt to respond, and answered all my questions throughly. Prior to working with Julius, I talked to other agents and Julius was hands down better than all the other agents I spoke to before. I will definitely contact him in the future for my other property insurance needs.

Alex Zavala provides exceptional and quality service. She is very knowledgeable and caring. Over…read morethe many years of business with State Farm, it is her outstanding and committed customer service that sets State Farm above the rest.

Krista was very helpful and accommodating. I always feel respected and taken care of whenever I…read morecall Ryan Steven's office and speak to the professional office staff.

After my longtime State Farm agent retired after serving the community for 40+ years, I was…read moreautomatically assigned to another agent who was unresponsive. I decided it was time to find someone new, and I'm glad I found Scott Stevens. Scott is honest, clearly explains pricing, coverage, and your options, and works with you to find the products that best fit your needs, and not what benefits him or State Farm. He's also incredibly responsive. If he's out of the office, he lets you know who's covering, so you're never left wondering why someone else is reaching out. Great service, great communication, and someone I look forward to working with for years to come.

Excellent. Viviana and other folks answering the phones, are excellent and cheerful…read more Sam

My man Bach did his magic, quick and smooth. Nothing but appreciation for his expertise when it…read morecomes to getting me a sufficient policy. Bach brokered an out of state policy for me when everyone else I checked with declined to write. Love how he actually took the time and explained the current insurance landscape here in Californian too. 10/10

Great people that really want to help.. she gave me good advice without trying to charge me or get…read morea contract