I have my 94 year old grandmother here. She has been here about 3 months and I could not be…read morehappier. She is thriving here with the top care she is receiving. The staff is kind and always attentive. This place is also very beautifully decorated and has happy spirit. I highly recommend it here for your loved one who needs extra care.

From the owner: Villas Del Sol Assisted Living is an elegant senior living community located in the center of El…read morePaso Lower Valley. We are proud of our stellar reputation we have been cultivating and sustaining over the years in our community. Our families and healthcare professionals trust and rely on us to provide excellent care and compassion to our aging seniors and individuals affected by many illinesses as well as memory loss and other dementia-related disorders. We provide excellent care hourly, daily, or long-term. Often, we are contacted and meet with families that have been worn down and exhausted from caring for a loved one. Whether you are in the beginning stages of caring for your loved one or nearing the end of your journey, we can help.

We moved our Mother to the memory care facility in building 300 several months ago after a terrible…read moreexperience with the Bartlett. (Do not take your loved one to the Bartlett if you truly care for them). Our mom was declining fast and complained constantly about horrible treatment at the Bartlett after the manager, Beverly (who was incredible) left. So, we moved her to the Good Samaritan under April's management and our mom thrived. Every care taker in the unit is special and they treated my Mom with dignity and respect and took loving care of her. Especially, Rose. That woman is an absolute saint and is a loving, thoughtful and professional caregiver. The facility was always clean and fresh and our Mother's room and bathroom was also kept orderly and clean. The Nurse that visits weekly was very communicative after each weekly check up. (We never heard any reports or evaluations from the Bartlett. The facility helped arrange hospice care in less than a day. After that, any medical supplies, wheel chairs, anything they covered was provided immediately upon request. Norma in particular was a bright light for our mom. I've read the other reviews here about the Good Samaritan but we had none of those negative experiences. If you have a loved one who qualifies for memory care and April's unit you, and your loved one, will be happy you placed them in the Good Samaritans care.

DONT TRUST THEM! We arranged my grandfather to attend this…read morefacility and last minute they had called us saying they denied his request because of the questions we asked them before we got him transferred. MYRIAM the lady that is in charge said they were offended due to our questions. Questions such as how long can we visit our grandfather and when, if there are doctors on site (which they said no) and if they can be trusted due to how many negative reviews we had seen. How disrespectful of them to deny our request last minute only because we wanted to make sure our grandfather was going to a safe place. They denied us because I believe they have something to hide. The lady that had denied us and got offended was named MYRIAM. I WOULD NOT TRUST THEM WITH YOUR LOVED ONES.

My mom was here four years. She developed severe dementia and towards the end she did not know me…read morebut thought I was part of the staff. She always had a big smile for me though which made me feel she felt close to people who cared for her. This is not an easy job but the culture is defined by management. In my experience it was Ms.Tami McFarland who created an atmosphere of respect for those in her care.

Bienvivir is such an incredible health plan and social program. I have seen so many seniors loves…read moreturn around with the help of PACE programs like Bienvivir. It is a great help for grandparents, parents and their children. The all-inclusive health care of transportation, medical, social, diet, exercise and on and on is something for everyone who is low-income and starting to need more help to stay living in their homes. Highly recommend Bienvivir.

Worst place to work especially in the transportation department Chris, Saul and Manny E were lazy…read moreand incompetent and that one female dispatcher I think her name started with a J was just as bad.

I have been helping a longtime friend with Alzheimer's. She was initially in a care center in Abq…read more Our friend has shown more improvement here at The Arbors than at the Abq facility.

Arbors is a memory care assisted living facility that is designed like a large and welcoming home…read more The staff - which includes a nurse - are attentive and respectful of residents, ensuring their safety, comfort and engagement. The food is nutritious and meets the dietary needs of the residents (my L.O., for example, has Celiac; others have diabetes). In the back, there are flowering arbors, a small garden, a putting green, and a pen with well-cared for animals (a pony, goat and ducks). In short, Arbors has none of that institutional feeling which I associated with memory care. It was a difficult decision to place my L.O. there, but I believe that he is safer and happier there than he was at home.

Home Instead Provider Services has been a wonderful support for our family. Their caregivers are…read morecompassionate, dependable, and treat their clients with genuine kindness and respect. The staff is professional and responsive, and we have been very pleased with the quality of care provided. I would highly recommend them to anyone looking for trusted in-home care for a loved one.

professional, and genuinely committed to helping their clients. Great Company Excellent home health…read morecompany. Professional staff, reliable service, and great communication. Highly recommended.