After being a victim of a high-speed, rear-end collision, I was referred to this chiropractic care…read morefacility by my attorney. Let me begin by saying: This place definitively dispels any negative experience stories about chiropractic care that is circulating online. When I walked into Dr. Roth's office for my initial consultation, I was greeted with a warm and sincere welcome. His entire staff was genuinely caring and did not treat me like some another patient. After being a victim of a high-speed, rear-end collision, I was referred to this chiropractic care facility by my attorney. Let me begin by saying: This place definitively dispels any negative experience stories about chiropractic care that is circulating online. When I walked into Dr. Roth's office for my initial consultation, I was greeted with a warm and sincere welcome. His entire staff was genuinely caring and did not treat me like just another patient. Further, his entire staff looks very professional, as does his office--and that's an understatement. Every room in Dr. Roth's office is calming and is therapeutic in itself. After checking in using an awesome high-tech system, I met with Dr. Roth and he asked me about my injuries and any discomfort. He was very thorough and kind during the initial consultation. To be honest, I was expecting him to rush through the process and get me out of there as soon as possible; however, contrarily, he spent a lot of time with me to ensure every symptom was noted. Immediately after the consult, he set me up for a few treatments. Most other chiropractors (that I've personally visited) will only talk to you on the first day, but Dr. Roth made sure I would feel better after the first session. He was concise and clear about his treatment plans and made me feel at ease about getting chiropractic care. I waited, at most, one minute before a massage therapist walked into the room and worked on my spasms in my upper back. I was surprised as to how patient she was in dealing with my muscle spasms; she made sure to relieve the pain I was experiencing from the spasms. I could tell from previous experiences with massage therapy that she was highly skilled and experienced. What sealed the deal was that she was so kind and sincere. In sum, everyone that works at Williamsburg Neck and Back Center is the kind, sincere, and patient. I never feel rushed. Dr. Roth and his team take their time with my treatments. Lastly, no matter how busy this place gets, someone is always checking in on you and making sure you feel comfortable. I love this place. I will continue praising this office and its staff. I highly recommend Dr. Roth's office if ever you need chiropractic care.

UPDATE: After posting this review, I received a formal termination letter from the clinic dated…read moreMarch 27 (received March 30) stating that the practice would no longer provide chiropractic or massage therapy services "effective immediately." When I returned on March 13 for a scheduled appointment expecting care, I was told in person by the doctor that my treatment would not continue. The doctor, when informing me that care would not continue despite our prior conversation on March 5 about a plan to continue treatment, asked whether I wanted referrals or information on other providers. This was a general question asked at that time and was not accompanied by any specific referral information or advance transition planning prior to the visit. The termination letter was issued weeks after these events and states that the decision followed prior interactions and references efforts to "de-escalate." On March 5, however, I left the appointment after the doctor acknowledged that the situation may not have been handled well and discussed a plan for continuing care. When I returned expecting that care on March 13, I was instead informed that treatment had been discontinued without prior notice. Based on this experience, the practice's handling of this situation raises serious concerns about its integrity, professionalism, and basic respect for patients.

Excellent and very dedicated chiropractic doctors. I should know. Have been to many in the other…read morecities that I have lived in. Moved here last year and was concerned about finding a good place to go. So many doctors try to promote lots of health gimmicks, vitamins, etc. Not here. It's just clear from the outset that the single focus is to take care of whatever issue brought you into their office. I personally have had major pain relief by going to this office. That is why I took the time to recommend Dr. Croucher and Dr. Sierra so highly. So you don't waste yours. Someone else referred their office to me and I am extremely grateful for that.

Dr. Croucher and team are simply outstanding. I had serious issues with my iliopsoas; the pain was…read moreso intense that I could not stand up straight and was forced to use a cane; not a pleasant way to get around or to observe. Dr. Croucher asked a lot questions, assessed my situation and developed a treatment plan. I'm almost at 100% b/c of the treatment I received. I strongly recommend this practice for any and all soft tissue injury and treatment. HCJr

Once again I left Dr. Walsh's office much better than I walked in. The level of service and the…read morequality of care is excellent. The entire team makes you feel welcome and appreciated. I have a very hectic schedule and I can't wait to sign up with the new app so I can find times that work for me and book appointments. Dr. Walsh is the BEST!!!

Dr Walsh helps me to manage my back problems on a regular basis and his staff is friendly and…read morehelpful. I would not change chiropractors for anything

They are great! Doctor Shaye is great! He is super light hearted...which is helpful when your life…read moreis in his hands...lol My life is super busy, they are super accommodating! Rescheduled, cancelations, they work with you. Super nice! Definitely highly recommend it!

I usually do not give reviews but you should know. Low quality care. Doctor is incompetent. Gave…read morehalf adjustment and said come back tomorrow. He wants more visits for more money. He uses some type of board to slam your head for I guess a neck adjustment. I have been to competent chiropractors in the past and he rates in the bottom. Stay away!

Absolutely fabulous chiropractic treatment! Dr. Wilding does a thorough medical assessment, and…read moretakes his time to evaluate your concerns and explain treatments. I presented with recurrent migraine headaches, and in only a couple months I've experienced a significant decline in frequency and severity of head and neck pain. The massage therapist on staff (Kelly) is also excellent and focuses on target pain areas. The practice uses a variety of modalities beyond manual adjustments. Finally, the office and reception staff are friendly, efficient, personable, and always remember my name. Five stars well earned!

From the owner: Finding a chiropractor who takes the time to listen to you and understand your needs can be a…read moredaunting task. We, at Commonwealth Family Chiropractic, take pride in evaluating each patient as an individual. Understanding, that although you may have the same condition as someone else, you may respond better with different treatments. For this reason, the doctor will tailor a specific treatment plan to meet your needs and goals.

I just wanted to let you two know how much I appreciate you and your entire staff. Everytime I come…read moreto your office, everyone that is on your staff goes out of their way to make sure that every patient's needs are being taken care of. They go out of their way to do whatever is needed to make your day better. They are proficient in their care, and do so with expediency and empathy. Bob, you and Anne, should be very proud of the practice that you have built and know that you have some very special people working for you! I can not thank you and your staff enough. I know that I am in great hands when I come to your office!!

I've been seeing Dr. Pinto for back pain since 2002. Most recently, I received stem cell therapy…read morefrom Dr. Em for a herniated cervical disc--an old sports injury--and the results have been life-changing. It's been over a year since the treatment, and sometimes I forget I ever injured my neck. If you're considering orthopedic surgery, it's definitely worth exploring regenerative therapies first.

the staff were very nice and helpful. However they had a Febreeze plug-in in the waiting area that…read morewas so over powering I had a hard time breathing. I wish places would not use such toxic items to try to keep things smelling good.

My first visit with Dr. Austin at The Joint Chiropractic Care was excellent. He was professional,…read moreattentive, and clearly explained the process. I felt immediate relief after the session, and the overall experience was positive. I will be returning again soon. I highly recommend Dr. Austin for anyone seeking chiropractic care! His front desk assistant Laura was also helpful and attentive and made the check in process go very smoothly.

I highly recommend Dr. Austin and The Hive Chiropractic. I've always been skeptical about going to…read morea chiropractor, but Dr. Austin did a great job of explaining the science behind what he was doing. He was able to get my on the schedule quickly. He also followed up after my first visit to see how everything was feeling after an adjustment, which I thought was phenomenal customer service. If you are looking for a local chiropractor, The Hive is the place to go.

Thanks Dr. Austin for seeing me on short notice due to a back squat injury that led to acute low…read moreback pain. I immediately felt better after your adjustment. Also appreciate you providing McGill Big 3 back and core stability video exercises. Looking forward to getting back in the gym!

The physical therapy team was amazing. I was impressed that I worked directly with a physical…read moretherapist at every appointment instead of just doing exercises with an assistant. My treatment felt personalized to my specific needs, and I could tell it was making a real difference. Unfortunately, my experience with billing was very disappointing. When I started treatment, I was told my first two visits would require a $70 copay, my third visit would be about $35 because I would have reached my deductible, and after that my visits would be covered at 100%. Instead, I was charged $70 for my third visit. When I questioned the charge, I was told the original information was incorrect and that I would owe $70 per visit until I reached my $6,000 deductible. While I highly recommend the physical therapy staff, the front desk needs to provide accurate insurance and billing information so patients understand the true cost of treatment before beginning care.

Front desk is not upfront or accurate about how much you will pay. I was told I would have only a…read more$25 copay each service session. Turns out it was a 20% coinsurance and the clinic only bothered to inform me once I got a massive bill. This clinic does not care enough about its clients to be upfront about the cost.