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VI Resorts

1.5 (108 reviews)
Open 4:00 pm - 9:30 PM

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5 months ago

Resort is spotless and beautiful. The staff takes service to a superb level. Facilities, food and service are excellent.

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Vi T.

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2 months ago

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Vi T.

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6 days ago

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Vi T.

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3 months ago

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Vi T.

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11 days ago

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Vi T.

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2 months ago

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Vi T.

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6 months ago

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Vi T.

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6 months ago

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Vi T.

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7 months ago

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Vi T.

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1 year ago

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Vi T.

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10 months ago

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Vi T.

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1 year ago

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Vi T.

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11 months ago

The agents are typically unhelpful and not experienced with owner operation questions.

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Vi T.

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1 year ago

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Vi T.

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4 years ago

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Michelle C.

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1 year ago

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2 years ago

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2 years ago

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3 years ago

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Michelle C.

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5 years ago

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2 years ago

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3 years ago

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Michelle C.

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3 years ago

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Michelle C.

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3 years ago

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6 years ago

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3 years ago

We are owner for the last 33 years and have enjoyed every moment of it. Super clean and modern.

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Michelle C.

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9 years ago

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3 years ago

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7 years ago

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8 years ago

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8 years ago

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9 years ago

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9 years ago

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9 years ago

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8 years ago

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9 years ago

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5 years ago

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10 years ago

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14 years ago

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11 years ago

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Page 1 of 3

Ask the Community - VI Resorts

Review Highlights - VI Resorts

We've been owners for decades and just recently (finally) made it to VI's Carriage House resort in Las Vegas.

Mentioned in 6 reviews

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4.0(8 reviews)
3.0 mi

This vacation was so awesome!! Thank you Dawn! All inclusive Puerto Vallarta! Beautiful! The pools,…read morebeing right on the beach, wonderful food, and the special dining restaurants, just make reservations and go no extra money! Thank you again Dawn! Silver Star and you are the best!

What a bunch of literal criminals! The people here are the most psychologically constipated group…read moreof boomer curmudgeons I've ever met. Silver Star Travel, while I'm sure they'll send you on a great vacation, (who doesn't like going on vacation?) will absolutely refuse to share any detail about your experience before hand. I had a terrible experience with one Dawn Brandon. I thrive on details. I want to know what I'm spending my money on. When I receive an itinerary with nothing more than a grand total, I'm inclined to ask questions. I imagine most people would. Ask about a place? They'll send you an itinerary. When you ask about the itinerary, they send you another itinerary. When you ask very specific questions about what it is you're looking at in the itinerary, surprise! They'll send you another itinerary. I was fortunate enough to be paying enough attention, as we almost got sent to the wrong resort, for no other reason than the agent having poor reading comprehension and I suspect a bit of a problem reading and speaking in full sentences. Once we got the right resort in the itinerary, and then after four more attempts, the right room type in the itinerary (she didn't know what rooms the resort had, nor did she know anything about them, nor what the resort included, or the variation in price between the different rooms, something she could have researched in 15 minutes to help us find the right one - I had thought that's what travel agents do), we compared her exact trip to places like Expedia, Costco Travel, Hotwire, Tripadvisor, even just booking myself through the airline and through the resort itself. Every one of these places beat their price, and every one of them knew that the resort was actually going through construction at the moment, and that the room we had chosen would be within earshot of some construction noises. Something a trained travel agent shouldn't have had a problem with, unless they're just more interested in you biting onto the carrot they're dangling. They'll trick you into thinking that they've price checked. They haven't. They'll trick you by telling you things about the resort that are incorrect, or that don't exist. I probably shouldn't have compared her to a fast food worker unceremoniously shoveling french fries into a cardboard container. Sorry about that. I would have spent twice as much money if I'd have known what I was getting. The details are all I wanted. If you're a boomer, or moderately wealthy, or perhaps just only slightly ignorant, and willing to hand over a chunk of your money without actually knowing what you're spending it on, I'm sure you'll enjoy handing your money over to Silver Star. I'm sure they'll enjoy taking it too. After all, who doesn't like going on vacation? Who wants to wonder about what you could have actually had once the money trades hands? Happy to share the contents of my discourse with Dawn if anyone is interested. The story will speak for itself.

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5.0(2 reviews)
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I just completed my second Kendi World Adventure (Costa Rica, Pacific and Carribean), and it's…read morepure pleasure for me to write this review. Kevin and Andy want you to visit the real people, the real thing, so they will take you to real places. The chosen hotels and restaurants are modest, family run businesses. Excursions and their guides are carefully selected to give you an insight into the country and what makes it tick. Kendi goes all out to pave the way so you can enjoy each moment. And, did I mention how reasonable their prices are? These trips are value packed! If you're used to high end hotels and lazing around a pool all day (There is some of that), this isn't it. The emphasis is on a small group adventure, yet both times I have felt so safe and cared for. Kendiworldadventures.com shows you exactly what you'll do. Just go! Make new friends and/or bring your old ones. Pura vida!

I am 72 years old. I just returned from a highlight of my life...KendiWorldAdventures in Costa…read moreRica! Andi and Kevin (the tour guides and world travelers) have thoroughly vetted this trip so that there are no surprises (except delightful ones!). Picture yourself walking among the thin mists of a rainforest at treetop level or...swaying rhythmically atop a gentle horse as you explore the flanks of a volcano...or having a small, delightful monkey on your shoulder eating banana from your hand. Just as great are the serendipitous moments (getting caught in the rain at an open air market, eating barbequed yucca for the first time, wading in the warm surf while iguanas lounge in beachside trees). I am sure the group I toured with must have been the best in the world (but I am also sure that any group that tours with Kevin and Andi will say the same). Perhaps, the best thing is that it is YOUR tour. It can be as "zip line" exciting or as "lounge by the pool" relaxing as you choose. As they say in Costa Rica, PURA VIDA, the good life !

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Jalan Jalan Asia

Jalan Jalan Asia

5.0(2 reviews)
9.2 miCentral Eastside, Buckman, Southeast Portland

Last year I was planning a trip to China and wanted to take a little over a week to see somewhere…read moreelse in Asia. Choy, the owner, is the friend of one of my friends so I contact him to talk about options. I asked for his opinion given the time of the year we intended to take the trip and in return he asked a lot of questions about our budget, what kind of accommodations we would like, what our travel priorities were and all the kind of stuff. In the end we decided to go to Indonesia. Choy arranged our lodging, some of our activities and he even secured a local guide (someone who he has known for years). We were in very capable hands throughout and he checked in with us every few days to make sure that we were enjoying ourselves (and he checked in with our guide as well). With his help we got to see a lot of what we hoped to see without having to be stuck in crowds of tourists. It was fantastic! Choy did such a great job and it is obvious that he really cares about his clients. Over a year later and he still stays in touch! With this kind of service I am working on planning another trip with his help!

Choy is amazing! He helped arrange my trip to Bali a couple years back and not only did he arrange…read morethe perfect trip (he really listened to what I wanted) complete with morning hikes, trips to amazing markets and shops, a wonderful cooking class, and spa days. But he also checked in with us to see how everything was going and mid trip changed our itinerary (with our permission) so that we could get more bang for our buck! (We were scheduled for a cooking class where we would cook meat and vegetarian food, but since my brother is a vegetarian and we love a good local market- we scheduled a vegetarian cooking class with a market tour. Absolutely perfect.) If you are planning a trip to Asia or looking for a good trip to go on look no further. Choy is wonderfully helpful and nice (he worked with me via e-mail and I unfortunately haven't been able to meet Choy in person yet, although my brother has) and takes really good care of his customers.

Willamette International Travel - Kenya

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4.3(8 reviews)
9.4 miPearl District

I contacted an agent to help with my families three week trip to Europe. The agent was kind,…read morefriendly and knowledgeable so I was really excited to have her plan our trip. I followed up 1 week after the call and she let me know she would have something to me in a week. This was February 10th and the last I have heard since. Since February 10th, I have been unable to get a response from her or the company about the travel plan. I sent multiple kind emails asking for a timeline, left voicemails and spoke to the person who answered the main phone pleading for someone to call me back. Against my better judgement, I still stuck with it thinking they were helping me. A full month later, I have still not received an ounce of communication and we are having to move onto a different company. It is putting our family in a bad situation and now is a month of time wasted. I have no idea why this agent "ghosted me" and is refusing the event reply to an email or call me back. A simple, "I am still working on it" or "it turns out I don't have the bandwidth to handle your request" email would have sufficed, however I can't event get that from her or the company. It is really disappointing and very unprofessional. This is my first experience with a travel agent in over 20 years and it was disappointing to say the least. I'd caution you on using Willamette International Travel if this is the way they feel the need to treat their customers. I can't imagine this happening if a problem with a flight or hotel reservation would come up, you would be on your own to figure it out.

I rarely use travel agents, but decided to when planning a multi-stop trip to Central and South…read moreAmerica. Jenne at Willamette Int'l Travel helped me research an array of options and was able to use some creativity to save me money. She was very helpful and responsive. I would certainly consider using them again if I am traveling internationally, or if you are looking at a flight/hotel combo.

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4.6(18 reviews)
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I've used this travel agency twice and there were issues both times. This last trip there were…read morequite a few communication issues, about the rental car in particular. My partner's birthdate year wasn't corrected which irritated him and though they reasons quickly and book the best that they can this trip experience left a really bad taste in my mouth to which I'll likely not use them again. This was just my experience. I think a phone call to walk through the final itinerary would have helped. A few things hadn't been made clear to me in the end. Sometimes things just aren't a good fit, and in this case I think this agency isn't a good fit for me personally.

I really can't say enough GOOD and GREAT about Kim Moore at Julie's Travel desk! She and have…read moreworked together over 15 years at my former employer, and Kim is the best! She is an easy person to communicate with, she cares about each client and she is so knowledgeable about travel routes and getting the best prices, too! Sometimes she can match "online" prices, but even if hers are a little more, it is well worth it to pay the extra fee...because...when (not if) you get stuck, Kim is a just a phone call away to help work with the airlines. You aren't alone to navigate this crazy world of airline travel...she is your advocate and your friend! I also used her to book my personal adoption travel and she was amazing to handle that and all the crazy of that quick trip. She's gotten me and my colleagues out of some spectacular jams and it was so nice to have an actual travel agent to get you "unstuck" in whatever city you're currently in! She's become a friend! In my new job I'll be "taking her with me" to help others on adoption and personal travel plans. She's amazing!!

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