After visiting The Barn Restaurant in West Olive, Michigan, on Friday night at 7:30pm, 09/13/2013 I…read morewould like to give some insight..
Upon ordering, I first requested a menu item, which would be a 10 oz. Steak Entre... I was promptly informed that they had no 10 oz. steaks left.... So... I changed my order to be an 8 oz. steak... about 5 minutes later, the waitress came back and told me "I'm sorry, we are all out of steaks... would you like something else?"...
I asked the waitress if there was a possibility since they didnt have what I wanted (Steak)... Could I get a slight discount on the all you can eat meal which was crab and shrimp. The answer was "We cant do that"... Not "Let me get the manager" but..."We cant do that".
So, as irritated as I was, I waited a bit, and I then ordered the SAME MEAL as the rest of my family, which was a hot beef sandwich with redskin mashed potatoes and a salad. About 5 minutes goes by, and the waitress comes out and tells me "I'm sorry, the mashed potatoes arent ready, would you like something else?"....
Now... I understand restaurants can run out of stuff... but when the 3rd thing was not available, I had to ask for a manager... When the "manager" came out, she looked at me and said "Is there a problem over here?" to which I replied "Yes" and described the situation... She then replied "OK, Well, I dont appreciate you yelling at my waitress"....
Now.. up until now, I hadnt yelled, I was irritated yes, but I hadnt yelled. I told the lady to get me her boss... because I do NOT like being told that I am doing something that I didnt do.
Her boss came up *about 6ft 7in, 280lbs, build like an NFL Linebacker* and said "Is there a problem here?" in his deepest voice, to which I replied just as I had to the first manager.
In the end, he attempted to make the issue right, even offered to give me a discount on the all you could eat lobster and shrimp deal as I had originally requested, however I was too afraid that my meal would have spit in it by this time, and could not accpept it. He did pick up the entire family's meals, but I ended up leaving without eating due to it... I will not be going back to this restaurant.
I do believe that this gentleman was trying to be intimidating... Those that know me, know I am not a man that becomes intimidated easily.
Therefore, I am writing this review to make sure that everyone knows what kind of an establishment this was.
Arrick Moore.