Thankfully I was eventually able to receive my OCI card. But the process was unnecessarily arduous. The instructions on the website were unclear and when you try to communicate through email to get clarification you are not given real support, they just direct you to the website. If you call, you have to give your credit card info first because they charge after a few minutes. It's absolutely ridiculous. I ended up spending extra money on an already expensive process because of the unclear instructions. The employees at the center seemed annoyed when I asked questions during the appointment I paid for. Overall the process was very stressful. If you are planning on using their services, I recommend giving yourself a lot of extra time and seeing if you can ask someone for advice that has already completed the steps successfully. read more