Is it bad that I thought this place was not the mall, but a vacant building altogether…read more Not what I was expecting from a premium outlet mall at all. There's no store that I was interested in looking at even.

1 store and a jump room. it was horrible - wouldn't waste time or energy to visit. Rack Room…read moreshoes employees were very helpful though

This shop is NASCAR heaven! Everything you could possibly want related to NASCAR. This is a…read moredefinite destination for any NASCAR fan in the area. Even if you're not shopping, just seeing the collection of memorabilia is worth the stop.

Love this place. Every time I go by to Knoxville I stop. Super personalized service. I went in one…read moretime/first time, asked to be contacted when he had dale call's. This guy calls me, I buy it over the phone, had it in like 3 days. What service for 25 dollar purchase. I bought 500 bucks worth of die cast cars and I will probably buy 500 dollars more. Selection is MASSIVE, and its cheaper than online prices plus no shipping. Good thing I don't live in Crossville or I would be broke.

Due to an injury to an achilles tendon my husbands doctor suggested he wear cowboy boots. So off to…read moreFrench's we went as they are a local landmark here in Crossville. Walked in-three women behind and around the counter....crickets. No one even says hello. We start to look around and I'm talking to him about brands, sizing and heel styles thinking someone will come and help us. Nope-we were never acknowledged, not once. After 5 minutes or so, we walked out to take our business elsewhere. They didn't comment on our leaving either nor did anyone say "thanks for coming in". One thing I can say that's a positive-they are consistent....in providing the absolute worst customer experience! We walked in ready to drop whatever it cost, to get my husband good boots-and left with nothing except a sour taste in our mouths. I'll never go back and I'll tell everyone I run into to avoid it as well. Off to Knoxville now! PS With the advertising they do I was expecting a huge selection. There was no selection. A good selection of work boots, zero selection and a traditional cowboy boots. Only a few brands offered and very limited sizing.

What a great locally owned independent shoe store. You can't fine these kind of stores these days…read more The upstairs 2nd floor was the bargain basement. Lots of great deals there. There was such a variety of shoes I had a hard time deciding. I felt like a kid in a candy store. All merchandise was well organized. It was easy to find my size. I picked up a great pair of Florsheim dress shoes and a pair of Keen hiking shoes each for $50 bucks! Larry, the stock/salesperson, was so helpful. Great guy! If you are in or near the Crossville area, I highly recommend this shoe store. It's worth the trip.

Great service and price with high quality furniture. Just bought living room furniture and…read moreexpecting delivery this week can't wait for the new furniture.

Just had sectional delivered, love the sofe, I have bought a lot of furniture from this store…read moresince I have moved here 2 yrs ago. Service and products were always great. Delivery team super nice,and professional.

Don't go at night pitch dark parking lot, no one cares to fix it. I fell in a pot hole I could not…read moresee and injured myself the store manager is clueless, told me to call the district manager at 615-547-0668, left several messages he refused to return a call but texted that he doesn't have anything to do with legal issues to call risk management who has failed to answer or return calls for several days. Real customer service there. I haven't received so much as an apology.

From the owner: The savings and convenience of Dollar General, plus the fresh meat, produce and dairy of a…read moreneighborhood grocer. That's Dollar General Market in Crossville. Grab name brand essentials and more at your nearest store.

This place is despicable. After spending a ton of money here, they would not exchange a mattress…read moreeven though it was within the warranty. The manager David had said he would, at minimum, give us a discount on a new mattress and then withdrew his offer and referred us to Chris, the customer service representative at Bed Boss. (the bed brand) Dealing with Chris became an additional nightmare and his best suggestion was to prop up the 3 month old mattress with a piece of plywood. The following letter was written in response to the lack of customer support that I received from Bed Boss. Chris, A piece of plywood? Bring the mattress to you? Really? I've just spent a considerable amount of money on not only a new king size mattress, but also the headboard as well as a bunk bed and your solution is to buy a piece of plywood? It's not only disappointing that you appear to be selling an inferior product, but also have a lack of customer service and empathy, which should be more appropriately called "customer disservice". One reason, my wife and I chose to purchase a mattress from a retail outlet as opposed to a mail order mattress is that we would have expected to receive support after the sale. Apparently that is not the policy of the Bed Boss company. It's also quite interesting that you have no problem delivering and setting up the mattress, but seem to be unwilling or unable to send a representative to examine the mattress at my residence. You must really have some super human powers, to be able to evaluate a mattress by just viewing a few pictures. My guess however, is that you do not have these powers and that you are really just pretending to play the role of a customer service representative while allowing the company to stuff cash in it's bank account. Your claim of not receiving my initial emails is bogus, since I have the emails that I sent, which indicates your are either incompetent, or a liar. This brings me to your advice of bringing the mattress to you for an inspection. How am I supposed to bring you the mattress? It is KING SIZE MATTRESS! Should I fold it up and place it in the trunk of my car? Maybe I should rent a truck, and drive the 86 miles from Crossville Tennessee to Chattanooga? Yes, that would be a great idea. To throw good money after bad, just so you don't strain yourself providing customer service. My wife has not had a good night's sleep for months, due to the defects in this mattress. She wakes up every morning with back and hip pain from whatever defect is beneath the padding. This situation has prompted me to research Bed Boss on the internet. I wish I had done this before purchasing your product. Do you know why? Guess. The general consensus of reviews, is not only that other unsuspecting customers are having issues with defective mattresses, there are even reviews that have said that the customer service representative, Chris, is totally WORTHLESS! Imagine that? As I have stated, I wish I had found these reviews of Bed Boss and yourself, before I had spent a substantial amount of money at your Crossville location. You had better stash that money that you have scammed from customers that have purchased your garbage that is disguised as a premium mattress. Companies like yours don't stay in business in the long run. Mark

We have bought several mattresses of different sizes and brands from this store and have been…read moresatisfied with each purchase. You can't beat the prices and you don't have to sacrifice quality. The staff has always been friendly and helpful. They don't follow you around, they give you your space to browse. If I could change anything, it would be better advertisement when they have sales. Other than that, I have been happy with this store.