This restaurant has the distinction of having the rudest waiters I've ever encountered in a life of eating and traveling. I lived above this restaurant for six weks and ate there only once, my first night in Hamburg. I went in alone after having slept all day following an exhausting trip. I walked in, slightly disoriented because I expected something different than the nice surroundings. A waiter with an overly-tailored beard approached me in English and gruffly asked me if I wanted to eat inside or out. I apparently took a few seconds too long to decide and exasperated him. "Inside or out?" he demanded. Only because I was famished and still exhausted did I stay. I sat in a secluded corner and was ignored for fifteen minutes, then requested service from another waiter who was busy doing something behind the bar. I wasn't happy, but too tired to leave. No takeout. Great. He then felt it necessary to lecture me that I wasn't in America when I simply offered a curious comparison to the size of the coffee cup presented. He eventually lightened up and complained that I tipped him too much. (I kept getting conflicting information about tipping in Germany). The owner did come over and ask if I liked the meal. It was just okay, but I said it was very good, other customers seemed to be having a good time. This wasn't enough. He looked at me for a moment (the stare) and didn't say anything else, then turned and left. They had an inflated opinion of the restaurant and of themselves, an arrogance similar to what I encountered often in Hamburg, but nowhere else in my travels throughout Germany and Paris this past summer. A sweet young lady smiled and said goodbye as I left, as the first waiter tried to make a point of ignoring me as he dried a plate. I really wished I had had dealings with her instead of these arrogant fools. This experience was so surprising because I had just stayed a week and a half at the Hotel Kempinsky in Berlin where I experienced, with one exception, nothing but the absolute best service, most professional demeanors, and genuine smiles at all times. read more