I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. This was my first visit to this salon, and I came because I researched reviews and was excited to get a few services, which I never do for myself. All services were booked through Polished Salon on Phorest. I specifically asked for callus removal before and during my pedicure on my first visit, the young girl who did my pedicure replied " oh yeah! definitely! we've got an hour an a half!" but it was not provided. Instead, I was told to come back the following week, and they ended up doing an entire keratin treatment to remove my calluses. When I asked the front desk staff why the callus removal treatment was not performed during my first visit, the front desk staff replied, "I don't know." I booked a brow lamination service expecting professional results and clear communication, but the service did not turn out as expected. After my appointment, I noticed issues with the lamination and returned to the salon several times in an effort to have it corrected. Throughout the follow-up process, communication was very frustrating. The technician was difficult to reach, and when I contacted the salon with my questions and concerns, I was told she operates as her own separate business and that they could not help with concerns related to her work or clients. Since I booked through the salon, it was disappointing to feel that no one was willing to take responsibility for helping resolve the issue. The experience quickly became overwhelming as this was my FIFTH time back within one week, I was given answers such as "I don't know," and I felt the front desk had essentially told me I was on my own. I specifically asked the front desk staff to help me and provide answers; I never demanded a refund. I also apologized to everyone in the waiting area as I began to have a panic attack. I was sobbing so hard I could barely catch my breath. Another customer at the salon kindly stayed with me outside for about 30 minutes until I calmed down. I also reached out to the salon owner to share my concerns, but instead of feeling heard, I was described as causing a "commotion" and "aggressive," which was hurtful given how respectfully I had tried to address the situation. The technician did eventually refund the cost of the eyebrow service, but only after offering to redo my lamination for the 3rd time in one week (not healthy or safe) multiple return visits and a significant amount of time and effort on my part. During my last visit, she said she had "done a lot of work" on me and explained that my brow lamination was more of a "straightening" of my brow hair. My brows are naturally straight, so this would not have been necessary. I wish that had been discussed before the service or at my first follow-up, not after five visits. If my brows were not a good candidate or the results were expected to be limited, I should have been told upfront. While I appreciate the refund, it did not make up for the repeated trips, poor communication, and emotional distress. Based on my experience, I cannot recommend this business, and I hope my review helps others make an informed decision before booking.

I am extremely disappointed with my experience. I paid for $700 Botox services and did not receive…read morethe promised results. After noticing the lack of effectiveness, I contacted the business multiple times to address the issue and seek a resolution.(called at 5, days at 10 days and then seen at 14 days) At 14 days I was given 5 units and paid for 4 more units. Despite making several good-faith attempts--including returning for follow-up visits--the customer service was poor and dismissive. My concerns were not taken seriously, and I was ultimately refused any corrective treatment, refund, or reasonable explanation. The response was " You are full of drama and do you want my lawyers phone number?" $700 for Botox is a good amount of money to not have satisfactory results. Botox is a medical aesthetic service that requires accountability and professionalism. Unfortunately, this business failed in both treatment results and customer care. I would not recommend their services to anyone expecting ethical practices, proper follow-up, or responsibility for outcomes.

I went to Micky to have two skin tags removed that I have had for years…read more Absolute wonderful experience! Very clean and modern facility. The experience great and no pain at all during the procedure. Micky made sure I was comfortable and that I did not need a break during the whole process. Very professional and knowledgable about all of your skin care needs. 10 star review. Do not hesitate to have any skin care needs done from a true professional that has so many years of experience! You will love the entire experience and i guarantee that you will return to her for all of your needs for skin care!

My service with Micky was phenomenal! This was my first facial treatment and my skin just felt…read moresmoother and cleaner. Coming out I was more relaxed. I believe I'll try one of her enhanced services next.

The staff is always so welcoming and kind. All locations are very clean and beautiful. I see Ashley…read moreand Michael for Tox and PRF and always leave feeling amazing and satisfied.

A very clean, and relaxing place. I have worked with Jenn, Abby and Holly and all have made me feel…read morerelaxed. They are knowledgeable and will help you on a plan to healthy beautiful skin.

Please, please, please beware. I was a diligent patient and "friend" of Carmen's for the past five…read moreyears. Eight days before my wedding, I went in for my normal procedures. I was talked into getting the plasma pen done to make my lip area look smoother and fuller. Carmen knew that my wedding was in eight days, but assured me that everything would be perfect. Three days after the procedure, I noticed what I thought to be a cold sore. I texted Carmen right away, but she never responded. She finally responded once I called her unprofessional, which in turn she called me a jerk!!! (See screenshots and photos). Fast forward to the Thursday before my wedding when she finally texted and asked about my face. It turns out I had a staph infection on my face. I don't want to say that my wedding was completely ruined, but my face was all I thought about. My makeup artist did as well as possible. I asked for my money back but was denied. It was very disappointing and depressing, especially since Carmen referred to me as a friend. But guess what? Friends don't treat each other this way. It took me a couple of months to actually write this review, but it's time for the truth to be told.

Carmen is amazing! Beautiful inside and out. You will feel so refreshed and wonderful after leaving.read more

Queen of skin!!!! Nadine is truly an incredible person that knows SO MUCH about skin. The first…read moretime going to her, my skin was irritated by all of my at-home concoctions, and worst of all, I had so much acne that would NOT disappear. During my first appointment, I accepted that my face wouldn't be perfect overnight, but chose to abide by whatever she asked, and WOW it was so worth it! After 6 months of treatments, my skin feels and looks incredible. It's hydrated, healthy, and glowing everyday. I 100% recommend Nadine. Trust her, trust the process, trust the healing potential of your skin!

Really love the time Nadine spends with me in my one on one treatments and consultation. You can…read moretell that skin care is truly her passion. The treatments are amazing and I love that she will customize them to your specific needs and issues. I have gone twice now and plan on becoming a regular customer!! Great experience!

Here today at Faces By Kristine for an overdue facial (I missed my monthly December facial), the…read moreDermalogica LuminFusion Facial is what my skin needed. Why? The key benefits of the LuminFusion treatment include reviving dull-looking skin, refining skin texture & tone, and minimizing the appearance of aging. This treatment is perfect today since I noticed bags developing under my eyes. Krissy listens to you and is knowledgeable about what your skin needs at the time of your appointment. Krissy's salon is private, comfortable, and soothing for your service.

I've been seeing Kristine for facials and skincare products for a little while now, and I cannot…read morerecommend her enough! Her facials are not only the best I've ever had, but she also takes the time to understand my long-term skin goals. She creates customized plans for my at-home skincare routine and recommends products that actually work for me, which has made a huge difference. On top of her expertise, she's just an awesome person - so cool, fun, and easy to talk to! I always leave my appointments feeling relaxed and confident, knowing I'm in great hands. If you're looking for someone who truly cares about your skin, who tells it like it is, and makes you feel like a VIP every visit, go see Kristine. You won't regret it!

Lauren has immaculate bedside manner as an injector. She is very knowledgeable in regenerative…read moreaesthetics and uses proper anesthetics when injecting the under eye area. This is the med spa I go to for more advanced treatments.

Had a great experience with Lauren. She was very kind and informative. I will be going back…read more Pricing was very reasonable.

Very easy to make an appointment and flexible timing! Would visit again! Booked and appointment for…read moremy gf for her bday and she loves the whole hour of it!

I've been a client of Amina and couldn't be more satisfied. I bounced around for about two years…read morebefore finding Essence Spa. Very clean and inviting atmosphere! It is obvious that Amina is a professional and knows the human body like nobody else I've been to previously. Amina is always willing to work with you if a last minute appointment issue happens to come up. Like any other business, communication is key!!