Such a superb vets. I have a number of pets but the most recent visit I had to make there was for…read moremy dog. He had to have surgery and stay in for a few days and well, he didn't want to come home! They are well cared for and loved by all the staff there. They use their name to make them feel at home. I was given an initial quote which seems very reasonable although after the surgery they said they had complications which then increased my bill which is understandable. It is quite a busy little pratice but they do make room for you if you call for an appointment. There are emergency consultations too. A great vets and the only one I ever go to now.

They truly are the low cost vets who care - my Labrador Molly loved the vet and I loved the price -…read morethank you easipetcare

From the owner: We offer a full range of primary veterinary care including consultations, vaccinations, neutering,…read moreadvice, treatments, dentistry, blood tests, x-rays, surgery and more. We pride ourselves on offering veterinary care of the highest standard, at prices affordable to all! We care about keeping your pets happy and healthy and making sure your precious pet can get the care and attention that they need. That's why you'll find our prices are amongst the lowest in the UK.

Always had friendly service whenever we have to take our dog here, luckily only for yearly…read morecheckups. The staff are very knowledgable too.

love staff make you feel welcome i take my dog here, great opeaning hoursread more

I had to give 1 star to write a review but honestly they deserve no stars…read more I am writing to express my deep disappointment and distress following the experience I had at your Northlands Kettering branch yesterday, when I brought my guinea pig, Little My, to be put to sleep. Little My had taken a sudden turn for the worse that morning, and as the Cat & Rabbit Clinic in Northampton -- where she had previously received excellent, compassionate care -- was closed, I had no choice but to come to your out-of-hours service. I must admit I was apprehensive given previous poor experiences with this branch, but I had to to as Little My was in extreme pain and discomfort. Unfortunately, from the initial phone call to the moment we left, the experience was deeply upsetting. When we arrived, we checked in and were told to wait. A nurse came to ask what we wanted to do afterward, and we confirmed we wished to take her home to bury her. We were told she would be wrapped in a towel and placed back in her carry case for us. After waiting around 20 minutes (as the vet was running late), we were finally seen. The consultation lacked any compassion, care, or empathy. The vet took Little My out of the room via a back door, leaving us to wait. I would have expected a private, peaceful space for such a distressing moment, but we were left in a standard consult room. When the vet returned, he brought her back through the waiting area -- in full view of others -- and simply placed her carry case on the table. She was not wrapped in a towel as promised; she was lying almost upside down, with her face wet, and it was extremely upsetting to see her in that state. When we asked whether she went quickly, we were told it took several attempts, which horrified me. Every previous time one of my guinea pigs has been euthanized at the Cat & Rabbit Clinic, they have shown extraordinary compassion and respect. My pets have always been returned peacefully, wrapped in a little box with their name on it. The contrast in your clinic's approach was shocking and distressing. To make matters worse, when I went to the front desk afterward, (visibly upset) there was no understanding or kindness shown. In such situations, it is common practice to allow payment over the phone later, but instead I had to pay immediately while four staff members sat chatting nearby, which made me feel extremely uncomfortable and unsupported. This entire experience was cold, unprofessional, and lacking in empathy at a time when kindness should be paramount. I sincerely hope that this feedback is taken seriously and used as an opportunity for your team to reflect and improve -- particularly in handling sensitive euthanasia cases. I will not be returning to the Northlands Kettering branch and will be advising others to seek more compassionate care elsewhere. I truly hope no other pet owner has to go through such a distressing experience in your care.

I phoned the Kettering branch for some prices for cat neutering, chipping, vaccinations etc. Very…read morenice man on the phone gave me lots of information and is obviuosly enthusiastic about his work, which makes a nice change. Then visited the Rushden branch to register and book an appointment. The lady there was lovely, Winnie. Really made us feel welcome. I wish they were as nice at the human doctors. The prices are reasonable and the service is second to none. I would certainly recomend them to others. They also have an emergency out of hours service.

This veterinary surgery assisted me at a very upsetting time. A dear pet was very ill and it was…read moreunfair to leave them to suffer, but as it was classed as an exotic the nearest vets which were closed were Cambridge or Bedford, too far to add this stress to a very unwell pet. On the spur of the moment I called this surgery and they kindly agreed to stay open a few more minutes to allow me to come and check Noddy. Sadly we were right and they kindly allowed him to go the the animal bridge, I am so grateful to them to assist us and to provide the upmost kindness, support and care. Truly amazing vets surgery, lovely people and supportive too.

A great vet. No nonsense advice and always willing to help. Sensible and practical. Just what is…read moreneeded.

Always friendly. Very caring and don't try to push medicines on you that you don't need to make…read moremoney. Never used a better vet surgery.

Arrived 15 minutes early and been told that my cat doesn't registered there even though the email…read morestated that me and my cat is registered in there. Took a day off to make sure my cat got sorted. The lady on the desk make it sound like the fault is on me that I came to the wrong branch, which is unacceptable and quite rude since the email I got is a proof of that. The only good thing is she managed to request appointment in the other branch which is in the other side of the city and is quite hassle to get there because of the distance and there is an repair on the other place so the parking will be a nightmare. Please own it if you made a mistake, that's the point of the customer service. Don't make it sound like your patient made a mistake and make us feel bad about it. My cat is already stressed, me and my fiancé also struggle about it, but please please don't make us feel even more worse with trying to put the blame on us. I really appreciate that you manage to get the appointment sorted in different place on the same day. Thank you for that. This review is for the service from the front desk customer service and the system, not for the vets since this is my first time there. Hopefully the service in the front desk doesn't reflect the quality of the vets for Daisy.

Excellent vet. Clean well staffed with very knowledgeable medical staff. Doctors were very gentle…read moreand kind to my two kitties, as well as informative about the heart murmur that one has.