I can't rate this place highly enough. I have a quite nervous whippet called Herbie and they've…read morebeen so amazing at helping him out. They've always managed to fit him in when it was important. They do little things like come and give him a biscuit when he gets nervous while waiting in the waiting area. They all clearly really care about their dog/cat/patients and I wouldn't dream of taking our little guy anywhere else.

From the owner: Welcome to Animal Health Centre - Gloucester Road's Only Independent Veterinary Practice. An expert…read moreteam providing dedicated care for your pet.

the stupid idiot of a vet said my dog with cancer that he is not able to treat her as he never…read moretreated cancer in a dog before, so he would email a vet in dulsey that costed 28 pound for him to say that to us, did he look at the dog, no, just a simple waste of time, we phoned him all he said that if the dogs gums are pink she is okay, the dog was chocking and couldn't breath yesterday she had a fit I told him could I have steroids for her, he reply are her gums pink, I ended up at the pdsa they gave her steroids if you want your dog to die then go the companions care inside pets at home filton this vet nearly killed my 6 year old border collie last nigh im complaining to the rsovp about this useless money grabbing vet,

Very clean and friendly caring staff. Easy to get appointments and never have to wait long. Only…read moredownfall is the price but thats seems the trend with all veternary companies.

We have been clients at this practice for about 7 years now and can highly recommend the practice…read more Martin is the only vet at the practice so you get to see the same vet each time. This means that Martin gets to know your pets really well, you aren't constantly having to repeat your pet's information and history and he can see any changes from visit to visit - something that is almost impossible to do if you see a different vet each time. Martin has cared for all of our animals, from our tiny gerbils to our Cavalier King Charles spaniel puppy, with the same care and dedication. He has shared the loss of our pets with compassion and sensitivity, helping us to know when the right time comes to let them go. I have sought his advice on numerous occassions - from what type of dog makes a good family pet where there are already 5 cats in residence as well as a young child to whether annual innoculations are necessary. He always gives a full and considered response with enough information so that I can make an informed decision. Martin is a hard working, dedicated and informed vet who keeps up to date with new treatments and is prepared to share that information with his clients. All of the practice staff reflect Martin's love and care of my pets - from the professional way that they deal with my panicked emergencies to sorting out the paperwork for insurance. They are, without exception, friendly, helpful and cheerful.

This vets is slowly going down hill they have chaos with thier I T bills are chaos and we are…read moreconcidering leaving

I took my elderly whippet to this vets and he had to have multiple teeth extractions and was in…read moremuch pain. Not only did the staff all treat him so kindly, being a nervous dog with separation anxiety, but they provided advice and support for me with Barts teeth, without judgement, which I had experienced at another Vet from a larger Franchise. The pricing was transparent and clear from the outset, which eliminated any embarrassment that I had previously encountered at other vets. Bart is like a new dog since having his dental work. He healed beautifully and it has knocked years off him. He's back to being a cheeky and obnoxious boy, albeit on a more healthy diet to avoid more toothy issues. The full price for over thirty extractions including all necessary blood work and after care with medication came to a third less than one of the other well known vets and definitely did not break our bank. I am so relieved to have found a decent, honest vets practice for his senior years, safe in the knowledge that when the inevitable time comes for our dog to leave us, he will be in the best possible hands and treated with compassion. For now, we are enjoying our happy dog that is free from pain. Many thanks to all of the team at Fernleigh.

Great little veterinary clinic, always taken good care of my many pets. Also they are happy to…read moreprovide advise over the phone regarding any pet care whcih has saved my unnecesarily taking my pets to clinic and having to pay vets fees when not needed! Also staff are very friendly

If they don't deal with your insurance directly do not use! Due to their back log, part time dept &…read moregiving my insurance incorrect info, my poor dog cancer treatment & heart scan is further delayed. I had a added bill due to emergency treatment because stitches were done poorly on the dogs back & needed staples. It should only take 5-7 working days for my claim to be settled. Its now been over a month.

The HQ for poorly pets in Bristol, the veterinary group have smaller vet practices across the city…read morebut this is where you will be sent for the bigger operations. This is also the number to call out of hours for emergencies and they can book you in to your local centre if you call here. The staff are really nice and try and help out when it is apparent you need an immediate appointment. The vets here are fantastic and have a good bedside manner, or tableside manner I guess it would be, or kennelside? Anyway, parking is difficult round here and thankfully they have some spaces available across the road to park so you don't have to heave your sick animal too far. If you do have an appointment, remember that traffic on the Cheltenham and Gloucester Roads is appalling to dead still at most times of the day so you will need to factor that into your commuter time.