Service above and beyond the call of duty. I was housebound after surgery and Tom kindly came and…read moregave my dog his monthly arthritis jab, stayed and had a cuppa and a chat. then when the time came, (not nice for anyone) was very understanding about having 'Arnie' quietly leave this world, and came to our house and did it with the utmost compassion, despite the fact he'd got three people in front of him sobbing their hearts out! I will never go anywhere else for the treatment of my animals. Personally I prefer Tom, but Steve and Andy are good too!