Awful front end staff. Had a poor experience with them, tried to call and go over experience, but…read morethey would not take the onus. I was told by one of the reps that they take complaints all day, and they couldn't care less. I told them I had a negative taste in my mouth based off this experience and Katie, the rep who was helping me on the phone told me to f*** off and find another vet if I didn't like the service. I asked to speak to a manager at this point, and the manager continues to shift blame to me, not even stopping to acknowledge the complaint that is being made. Honestly the worst experience I have ever had with any vet. Take the reps advice and look elsewhere for your pets health.

More focused on multiple visits than on healing the animal now - did not used to be like this…read more Have cut services off hours because their vets need to have a life too. Imagine if local hospitals did the same?

I've been through many different groomers over the years, Karen is by far the very best I've ever…read morehad and my puppy who is scared of everybody just fell in love with her on first sight! Miss Jones has animal magnetism and more!

Marcel is a master groomer my dog Calvin who is a bichon frisée ,shitzu, and lapso apso mix has a…read moredouble layer of fur and Pugsley he is a challenge hats off to you Marcel thank you excellent service

Great selection of food brands and beds. Salesperson kindly carries items to your car which is…read moreawesome. Fair prices and personable service. There is a rewards program too. Finding Orijen brand can be difficult but they have all top brands available.

I went through petsmart training classes, and they are OK. The trainer does a good job of giving…read morethe basics of how to train a dog, no more and no less. The thing with PetSmart though, is that the trainer has to abide by how the PetSmart company wants her to train dogs. This is great in a sense, as they focus on positive reinforcement, but for my dog, the way they wanted me to train Recall does not work for my dog, and the trainer is not allowed to give me any other suggestions, so it becomes a little bit problematic because not all dogs will learn the same! Furthermore, the trainer's do love dogs, and that's great, but they also purposely get your dog excited, so that your dog is happy when it goes to training, but this becomes an issue because now my dog is too excitedly overwhelmed when we go to class to completely focus on me, because the trainer has heightened her excitement and encouraged that behaviour so many times. Now with all this said, PetSmart has absolutely helped me strengthen my bond with my dog and helped me to train her into the best dog that she can be, but there is always room for improvement!

Our Rottweiler Ruby stayed for 4 days at misty meadows. We are very pleased with the experience…read more Ellie sent lots of pictures and videos of Ruby and the other dogs playing. It was lovely to see that she even let Ruby come inside and follow her around when she was cleaning the rooms. Ruby was treated like family. We definitely will be booking again for our next vacations! Thankyou so much for taking such great care of our girl. 10/10 would recommend to anyone including owners of lg breed dogs

My dog comes here whenever we go away and let me tell you, as we pull up the car out typically calm…read moreand reserved dog is wagging his tail furiously, whining and practically leaping out the window to greet the staff and his buddies there. I've taken his ti several different kennels in the past and he has never had such a proudly joyful reaction before. And this is consistent. As the owner, I am always pleased to see it so spotlessly clean and am thankful for how flexible they are willing to be to work with my scheduling needs. But beyond all else, I feel extremely comfortable knowing the dogs are well cared for, well exercised, socialized and safe. They don't gouge you by demanding more money for walks and playtimes like other kennels. I respect that they firmly believe in the care they give and that they give the best to 100% of the dogs they are entrusted with, so that all dogs get equal and extensive playtime everyday, regardless of how much money you have in your wallet. This is by far the best place you can take your dog and after discovering it I truly wouldn't take mine anywhere else!

Amazing staff. If they don't have something in stock, they'll go out of their way to find it at…read moreanother PV location. That's 5 star customer service.