Amazing staff. If they don't have something in stock, they'll go out of their way to find it at…read moreanother PV location. That's 5 star customer service.

Marcel is a master groomer my dog Calvin who is a bichon frisée ,shitzu, and lapso apso mix has a…read moredouble layer of fur and Pugsley he is a challenge hats off to you Marcel thank you excellent service

My pup Koda stayed there for the first time on September 25 to29 2025, I was extremely happy with…read morethe facility, very clean, staff are super friendly , they post pictures daily and from what I saw , I have to say he was defenitely enjoying himself. We will definetly be going back, great place

I've been through many different groomers over the years, Karen is by far the very best I've ever…read morehad and my puppy who is scared of everybody just fell in love with her on first sight! Miss Jones has animal magnetism and more!

I went through petsmart training classes, and they are OK. The trainer does a good job of giving…read morethe basics of how to train a dog, no more and no less. The thing with PetSmart though, is that the trainer has to abide by how the PetSmart company wants her to train dogs. This is great in a sense, as they focus on positive reinforcement, but for my dog, the way they wanted me to train Recall does not work for my dog, and the trainer is not allowed to give me any other suggestions, so it becomes a little bit problematic because not all dogs will learn the same! Furthermore, the trainer's do love dogs, and that's great, but they also purposely get your dog excited, so that your dog is happy when it goes to training, but this becomes an issue because now my dog is too excitedly overwhelmed when we go to class to completely focus on me, because the trainer has heightened her excitement and encouraged that behaviour so many times. Now with all this said, PetSmart has absolutely helped me strengthen my bond with my dog and helped me to train her into the best dog that she can be, but there is always room for improvement!

The vet in casselman near the truck stop is exceptional they actually care about the animals and…read morehow the animal is doing/feeling and the staff is soo friendly.

amazing service. very helpful…read morefirst time at a new vet since i left ottawa and i was really happy with all the people at this location. the dr. give me knowledge to take home and help my dog. i went in to put hime down and they were very helpful. thank you

Cathy has always been good to Bella very thorough with her grooming. We love going there!read more

My dog comes here whenever we go away and let me tell you, as we pull up the car out typically calm…read moreand reserved dog is wagging his tail furiously, whining and practically leaping out the window to greet the staff and his buddies there. I've taken his ti several different kennels in the past and he has never had such a proudly joyful reaction before. And this is consistent. As the owner, I am always pleased to see it so spotlessly clean and am thankful for how flexible they are willing to be to work with my scheduling needs. But beyond all else, I feel extremely comfortable knowing the dogs are well cared for, well exercised, socialized and safe. They don't gouge you by demanding more money for walks and playtimes like other kennels. I respect that they firmly believe in the care they give and that they give the best to 100% of the dogs they are entrusted with, so that all dogs get equal and extensive playtime everyday, regardless of how much money you have in your wallet. This is by far the best place you can take your dog and after discovering it I truly wouldn't take mine anywhere else!