Best care I have ever received Doctors, Nurses, and all staff members as well as volunteers are…read morenumber one in my book!

I am in complete shock that this medical center does not have five stars. I have been coming here…read moreover 10 years love this place and I've never had one problem. I've been here since yesterday and I will leave tomorrow due to a personal problem and if I can give more than five stars I would, the only hard part is getting any pain medication but besides for that the doctors the nurses the orderlies are all absolutely incredible and if I'm gonna be sick anywhere I wanna be sick here, this place makes me be proud to be a veteran. There is no reason why this place is three stars

Really like this location. They're really fast and efficient when you have an appointment. For…read morebloodwork you don't need an appointment. Maria is amazing and really takes her time and listens to her patients. I love coming to this location because you can do everything in one stop. Family doctor, blood work and imaging.

I used to love the service here. It used to be reliable. But now it feels like it's running a…read morescam. I went there for my Yearly Physical, like I have been doing for the past 10 years, and they made me sign a paper stating that if I have concerns outside of the ones the physician was going to check for me, I was going to get charged. I wasn't able to discuss the back pain I've had or my sleeping problems because I was afraid I wouldn't be able to afford my yearly check up! Then when the check up was over (the physical didn't even ask if I had any questions, I'm guessing because if I did I would get charged) I was sent on my way and they still charged my insurance for things we didn't even talk about. This is very suspicious and in bad faith. I wish we talked about the things they said they did but she didn't even mention some of them, she just wanted me out of there asap. I told her a medicine I was taking and she charged me for ADHD???? We didn't even discuss anything related to that. I will be calling my insurance to see if they can fight some of the charges. Or I'll call their billing department to check as well. This is so sneaky of them. Please be ware, the care and service seems to be declining. They will provide minimum service and charge you for whatever they can. They only care about money.

Lake Nona Medical City has certainly changed what was once a sleepy little area outside of Orlando,…read moreFlorida and transformed this area into a busy, vibrant area.

Please be mindful of receiving care at this facility. They "wing-it" when it comes to care and…read moreoperation. A bunch if unprofessional women and leadership at the hospital that affects the value of care received. The patients are test subjects without policy and procedure. It is best to go to the nearest bigger hospital where policy and procedures can be accounted for and all health services can be met.

I recently delivered here and what an amazing experience I had!…read more From initially pre-registering after our tour, we knew this hospital would be a wonderful fit for my birthing experience! On the tour we were shown the different rooms, got the opportunity to ask a variety of questions and were given a plethora of information, all was extremely helpful! We were told about a variety of prenatal classes HCA offered, and we did take them all! The staff that led them were incredible and we left each class feeling better prepared and more knowledgeable on topics from breastfeeding, newborn care and labor/delivery. We did (unfortunately) get to visit triage a few times through my pregnancy and each time I felt like my care was individualized and I was a priority for them, not just a number. Their triage is small, but they do an amazing job to ensure you and baby are safe! During my labor/delivery experience I had the most incredible care team! My birth preferences were discussed and respected, the nursing staff went above and beyond to ensure I was comfortable and safe. There wasn't one thing I would change about my experience, everything was so great! Even afterwards, dealing with billing/insurance (while normally a pain) the HCA representatives I've interacted with have been so pleasant and extremely helpful in solving any issues that came up. The *only* down side to this hospital is that they do not have a NICU on campus, HOWEVER if your baby does need NICU time, they are transferred to Nemours down the road, which has every resource available for baby! Overall I would highly recommend UCF Lake Nona Medical Center to other low risk moms-to-be in the area. The level of care and service was unmatched and truly exceptional!

Unfortunately, I had the opportunity to stay at UCF Lake Nona Hospital instead of going on a…read morecruise. The staff I had the pleasure of meeting and who took care of me were excellent. The rooms were clean and spacious. I stayed in a room with one bed. Although they couldn't figure out what was going on with me, they made sure to send the diagnosis to my doctor, made sure I had an Uber to the airport, and called to check on me after I returned to Kansas City.Hospital I highly recommend this hospital.

I have been seeing Dr Michelle Nguyen since I first moved to lake Nona 12-13 years ago. She is an…read moreamazing doctor, considerate, compassionate, and she listens. It isn't easy to find such a quality doctor that listens to your issues and doesn't make you feel like your taking up too much of their time. She runs a tight ship and Tom Pham is also very knowledgeable and caring. The staff here is also very welcoming and efficient. My only disappointment is that they stopped taking Saturday appointments which was a really awesome service. However they are still open on Saturday 9-2 for walk-in patients. I don't think the current score on Yelp accurately reflects the business. I don't normally do reviews but did one for them because I saw that they had a lower score that the one they deserve. Someone actually gave them one star because they arrived late and they had stopped taking patients for the day. Every doctors that excepts walk-in closes their door 15 minutes before the clinic closes or the doctors won't be able to leave.

BEWARE, PLEASE READ!! Due to neglect & patient abandonment,…read moreDr Nguyen caused me to go downhill fast. After she ran off her ONLY PA's (that were caring for me under her), In her words, "You are a 30 minute patient and I only have 10 min per patient find someone else." She failed to provide continuity of care, a referral to another doctor, or any additional assistance. In my most serious time of need, she abandoned me due to the complexity of my case. In her words, "Everything wrong with you! Go somewhere else." I was seeing her PA's Tom Pham & Drew Reynolds but they walked out the same week without giving her notice. According to her staff, due to her anger issues they finally had enough. I had been there when she and Tom would scream & yell at each other and it was kind of scary & very unprofessional but I just thought it was an isolated incident and didn't dwell on it. Everyone has their bad days. However, I was continuing to get more sick & PA Drew wouldn't order certain tests & medication due to her disapproval of his thinking outside the box ways. She had control issues clearly but when it affects patient outcomes that's when it's more than concerning. Once her only PA's walked out, she was juggling both the Lake Nona & Dean Rd locations as the ONLY MD/provider until she hired Deann Le. However, Deann would only prove to back Dr Nguyen's conduct by also offering no assistance stating, "According to Dr Nguyen, you have to go somewhere else for your care." As it turns out, I now have been told that I have multiple overlapping autoimmune diseases & related complications due to the delay of care & for lack of care continuity. If you value your life or that of your loved ones, please go to a provider who WILL not limit your visits based on money alone but rather, a responsible physician. I found Dr Sarah Siddiqui and I'm thankful that I did. She's also in Lake Nona. I don't leave a serious review like this lightly. I finally left it in the hopes of maybe saving someone else from the nightmare that my family has had to endure due to her negligence. If you're really complex I can also recommend UF Health Shands in Gainsville (I was there for 2 weeks) and/or a referral to the Mayo Clinic in Jacksonville (went there as well for 4 months).

My wife and I spent the better part of 96 days in the NICU with our first baby boy here at Nemours…read moreand there is no doubt in our mind that God used the incredible facilities and personnel here to allow our family to not only survive, but thrive through it. From our surgeons, providers, and NICU nurses like Waleska, Adrienne, Carol Ann, Valerie and Angie, everyone genuinely became like family to us. All the way down to Tamara from the gift shop, Maria from the front desk, to Shawn from the cafeteria, every single interaction made our experience the best it could possibly be. Baby is now home and completely healthy and Nemours will always have an incredible place in our hearts and in our family.

this hospital didnt give medication to My daughter when she went to a long seizure. they said they…read morewant to record it and the next day they says their machine was not recording. they hid it from us that my child hippocampus damaged due to the seizure and god knows .we are in Florida isn't the doctor have right to destroy us and they be ok with it ? 10 years I prayed to have a baby girl now she has damaged brain and Docotr Zen and neurology team of this hospital getting rich day by day by destroying our kids life. shame on you all.may God never let you and your love one in peace as you took ours

Dr. Taylor was warm and welcoming. He listened to me and diagnosed from there. I was so…read moreappreciative of his bedside manner.

As a new and very quickly growing practice, there are growing pains and room for improvement. But,…read morethe quality of the care and expertise is impeccable and unmatched. Give them time people, your cardiovascular system will thank you.