I stumbled upon this unique design shop leaving living roots, since they are in the same building…read more What a wonderful store front. They had the entire place seriously decked out with Christmas displays and charm. I was amazed until I found out this is an interior designer shop. They do custom personalized work for clients catering to all styles. The staff was very nice and knowledgeable about interior design. If you don't believe how great they are just check it out yourself and see all their beautiful floor displays. When I get my next place I'm definitely coming here for help :)

Mary Jo at Ambiance Design Gallery is a truly talented interior designer. She has an exceptional…read moreeye for design, years of experience understanding the ins and outs of furniture design and residential interiors, and has a professional, friendly way with all her clients. For those who want the perfect gift or just some small touches to spruce up their home, her retail space is filled with beautiful treasures to delight almost any design style!

The team at Closets by Design out of Rochester was wonderful. Our designer came to our home, sat…read morewith us and talked about the different options available, color choices. He measured the space and created a detailed drawing of the space. The installation was seamless. We discovered after installation that we needed additional shoe and clothing shelving. We contacted them and they installed the additional shelves we requested the following week. Very quick responses, very attentive to our needs and making sure we are happy with the product. Thank you so much we love our closet!

I would strongly caution anyone considering Closets by Design of Rochester…read more We signed our contract on August 20, 2026, for a $4,300 closet project and paid a 50% deposit. What followed has been an incredibly frustrating experience. Our original installation was scheduled for September 11 but did not take place due to an error made by their designer. Despite no work being performed that day, the company charged the remaining 50% of our balance. The installation was rescheduled for September 29. However, that morning, Jake, the installation manager, called to inform me that his installers had called out sick and nobody was available to perform the installation. Two days later, Lynsey finally called to reschedule the installation for October 14. I expressed my frustration that I was being asked to wait another two weeks after multiple delays. She told me she would speak with someone to see whether an earlier installation date could be arranged and would get back to me. I never received a follow-up call. On October 14, the installation finally took place, but the quality of workmanship was completely unacceptable. The crown molding was improperly installed and unfinished, with visible seams and misaligned joints. There were also poorly fitted components, chipped and unfinished edges exposing particleboard, and numerous scratches, scuffs, and defects throughout the cabinetry and shelving. When we questioned the quality of the crown molding, the installer became argumentative and insisted the workmanship was acceptable and that he has been an installer for "15 years". Based on the horrible quality of his work, it looked like it was his first day on the job. He also suggested that we use acetone ourselves to try to remove the scuffs and marks on the cabinetry and shelving. To make matters worse, our freshly painted walls and ceilings were left scratched, gouged, dirty, and covered in handprints. The closet components were also left extremely dusty and dirty. As unacceptable as the workmanship was, the complete lack of communication and accountability from management has been even worse. As soon as the installers left on October 14, I immediately called the company and asked to speak to someone in management. Lynsey told me that nobody was available, so I then sent a detailed email documenting the issues, including photographs. The following day, Lynsey replied to my email and said that she would forward my email to management. That is the only response I have received. I have called every day since. Most calls go to an answering service, where I am repeatedly told a message will be left requesting a return call. When I do reach Lynsey, she tells me nobody is available to speak with me but cannot explain when someone will be available or when I should expect a response. Despite repeated phone calls, follow-up emails, and a final written request for resolution, not a single member of management has contacted me or even acknowledged my complaint. This complete lack of responsiveness is unacceptable. For a $4,300 project, I expected professional workmanship and a company willing to stand behind its work. Instead, I have been left with a defective closet, damage to my home, and absolutely no customer service. At this point, I have no confidence in this company's ability to properly correct the work. I've contacted an independent carpenter to assess the installation, identify the work that needs to be corrected, and determine what repairs are necessary to properly address the defects and damage left behind. Since this company refuses to acknowledge my complaint, I have filed a formal complaint with the Better Business Bureau and the Attorney General and initiated a dispute with my credit card company. I have also noticed several recent reviews from other customers describing very similar experiences involving installation problems, delays, poor workmanship, and difficulty getting management to respond. These repeated complaints point to a disturbing pattern--not one isolated customer experience. I strongly encourage anyone considering Closets by Design of Rochester to read the recent customer reviews and carefully consider their options before signing a contract or making a payment. This whole situation has been a nightmare!

Trish is fantastic to work with. She restored a home I purchased on Lower River Road, the one…read morewith the red roof. She worked with the town as we both wanted the home to be historically correct. I like making decisions but I took her leads and I'm glad I did. She sources products and during Covid she was always very positive.

Over budget & behind schedule. Not a good experience, in the end we had to settle with just basic…read moreplans because we had to start building. The plans we ended up with didnt have things that we asked for and did have things that we didnt ask for. There was a time that we didnt hear from her for a month & was then presented with the exact same thing as the month before. I told her the dimensions that I needed and she repeatedly made me feel like I wanted too much, like maybe we didnt have the budget for it. I would not recommend

We had our kitchen remodeled during the Covid period. We chose Stellar as the pricing matched our…read morebudget and they were one of the few available. While the project took longer than expected, they did a phenomenal job. Now some time later, their work is still holding up and we always get compliments on our kitchen. They were professional and did everything they said they would. I would recommend. Thanks

From the owner: Kitchen Remodeling, Bath Remodeling, Home Improvementsread more

Beautiful shop!! Has the best selection of any kind of fabric that you can imagine! Was happy to…read morefind exactly what I was looking for and it arrived quicker than was expected. Staff is friendly and professional. Will be going here for any need I have for anything fabric related!

I worked with the Recovery Caboose two years ago to do blinds for my entire house. Two years out,…read moreI love what we did together in selecting the styles and colors that worked best for my house. We chose a variety of different types of coverings for different types of rooms, including blinds that close horizontally to cover the wall of windows in my dining room when I want to keep out the late afternoon sun. The quality is outstanding, the look is perfect, and I could not be happier.