I had a great and quick experience over the phone with Jorge Macias. He was extremely helpful and…read morekind. Thank you again Jorge !

Just started a policy today and I am so pleased with the customer service provided by Jorge Macias…read moreJr. He was very helpful, patient and knowledgeable and answered all my questions regarding the policy. I definitely recommend going to him for your auto insurance needs. The prices were great. He's great l, and so were the other agents who answered my call today. Thank you Adriana's Insurance. Happy Customer

Amazing Customer service Great Agents they are very fast…read morewith the quotes Highly Recommend

This review goes probably one of the best customer service representative I have ever dealt with…read more Her name is noemi and let me tell u she is the best. I am a very busy person and because of her I was able to easily get insurance on my new car. It was very convenient to text her whenever I had the time and she always responded. She responds to you very quickly and efficiently. If she is busy she lets you know. She also remembers everything even through these busy holidays. This lady is very kind and professional. I like how the company has the option of doing everything electronically. It has saved me and my family a lot of time. It's hard working a 9 hour job. You get no time in the day to do things and having car insurance is very important. If you get to read this noemi thank you!

Excellent service with helpful personnel to get your best insurance coverage I highly recommend it.read more

Amazing work they help me greatly with no issues and I had no issues getting my quote and I even…read morejoin

Juan was incredibly helpful and made the whole process easy. He found me coverage for a much lower…read moremonthly rate, and I couldn't be happier. I highly recommend him if you're looking for someone honest, responsive, and genuinely looking out for your best interests! Thank you Juan.

Worked with Juan and he was very helpful! He explained all the policies so I was not confused and…read moreanswered all my questions I had. He was very informative and made sure to walk me through every step! If you are looking for a great agent Juan is your guy!

Van reached out within 5 minutes of my request, which immediately impressed me. He was extremely…read morehelpful, knowledgeable, and you can truly tell he knows his stuff. He understood exactly what I needed and how quickly I needed it, which was a huge relief. I was having serious trouble finalizing an insurance policy, and Van worked his magic to get everything sorted out. Our conversation was easy, natural, and honest -- something that's honestly hard to come by these days. It was an easy decision to move forward with Van for both home and auto insurance. I can't recommend him enough. 10/10 highly recommend!

Recommendation: Top of the line customer service, real life experience & a wide range of sales…read moreoptions. I put off getting insurance for a long time until Van Broussard laid the truth out as gentle as possible but as relavent as a parachute.

Rosie is the best agent I have ever had!! My daughter just…read morestarted driving and we were unsure what our next steps and/or our best options would be to get her insured for 1st time driver. She helped us so efficiently and with such patience that is truly hard to find these days. Rosie has helped me with so many different things from a simple paying a bill to I couldn't find my insurance card and she was able to send me my copy ASAP when I needed it urgently The reason why I wanted to take time to do a review for her today is because I have had to reach out to her for several different things on several different occasions and one thing that was consistent was her patience and friendliness and kindness. She truly is an asset to Allstate and when I think of Allstate, I think of her! Thank you Rosie!! (Rosario D)

Been with Allstate for years. Every time I call I get my questions answered. Rosie took the time to…read morefind me discounts and lower my monthly fee. She was very nice,helpful, informative and gave me peace of mind. A complete gem at customer service she radiates positivity without expecting anything in return. Shout out to Rosie for making my day!!

Tom set us up with Covered California Insurance, and also set us up with business insurance. He is…read morea very knowledgable person, knows all the ins and outs, and will save you money. He has a very friendly personality and doesn't have a bone of rudeness in him, which is good for people like me who have lots of questions. I can't say enough about his services. CALL HIM NOW!

From the owner: We specialize in working with Seniors turning age 65 needing assistance with Medicare-Advantage…read moreplans and Medicare-Supplement Plans We assist with answering questions for employers and retirees, (prior, during, and after), the transition period from group health or Individual plans to Medicare Plans. We assist Individuals and Families with Health Insurance through Covered California Health Plans and Much Much More!

Do not use this insurance office!!!!! The insurance…read morerepresentatives here LOVE to harass their customers. They call my mom to ask for payment 3 days before the due date. What's the point of having a due date?! My mom has NEVER made a late payment so I do not understand why they feel the need to call her almost on a monthly basis for payment. Also, it been YEARS since they moved their offices. Goes to show how disconnected they are from their customers and please believe you will be hearing from me directly.

Worst customer service ever! Do NOT get Allstate insurance! They made my life a living hell since…read moremy accident! They are NOT in communication within the corporation. One person tells you one thing and then next tells you something different.

I've been with Nora for close to 2 years now and she has been absolutely exceptional. Everytime I…read morerun into an issue, not only is she calm but she's also empathetic and efficient. Excellent!

I worked with Nora for several years, found her to knowledgeable and helpful. Would definitely…read morerecommend her.

I'm not sure how they are still in business. Long waits when attempting to call them, no response…read moreto emails, and extremely rude customer service. I highly advise you to choose another agent.

To the owners of this Allstate office. Thanks to you im parting ways from youre agency and…read moreAllstate. I called youre office for questions today and no answer... youre hours of operation according to your website is that the office is open till 6pm. Its only 4 pm and calls go to a voicemail that won't accept messages . So I drove to your office today and i Noticed that your Allstate sign was removed outside the business...after walking up to the door,i see no furniture inside. Youre business has moved to La Puente the sign says. Really? No Notice, email or call to youre long term clients? Customer Service is very important to me . You dont know what this is. Enough said. This montebello resident is done. This is the second Allstate agency at the exact same office that closed without notice. I think that one before was called Ling Ling Allstate insurance. Anyways good bye Allstate...im going to try Jake from State Farm ..maybe he can get me a better deal and better customer service.