I worked with Adrianis Insurance recently, and overall, my experience was very positive. The agent…read moreI spoke with--Steve, I believe--was helpful, friendly, and found me a much better insurance plan at $265, compared to the $355 I was previously paying. The process was smooth, and he made sure I got a plan that fit my needs and budget. There was a small miscommunication regarding the billing date. I had asked for a payment on the 1st, but my first payment came on the 21st. I called the manager, Michael, who kindly explained how it works and guided me on how to adjust the date directly with the insurance company. Aside from that minor hiccup, both gentlemen were professional, helpful, and genuinely tried to make the process easy. I would recommend Adrianis Insurance for anyone looking for good rates and attentive service--just make sure to ask detailed questions and confirm billing details.

Just started a policy today and I am so pleased with the customer service provided by Jorge Macias…read moreJr. He was very helpful, patient and knowledgeable and answered all my questions regarding the policy. I definitely recommend going to him for your auto insurance needs. The prices were great. He's great l, and so were the other agents who answered my call today. Thank you Adriana's Insurance. Happy Customer

Amazing Customer service Great Agents they are very fast…read morewith the quotes Highly Recommend

This review goes probably one of the best customer service representative I have ever dealt with…read more Her name is noemi and let me tell u she is the best. I am a very busy person and because of her I was able to easily get insurance on my new car. It was very convenient to text her whenever I had the time and she always responded. She responds to you very quickly and efficiently. If she is busy she lets you know. She also remembers everything even through these busy holidays. This lady is very kind and professional. I like how the company has the option of doing everything electronically. It has saved me and my family a lot of time. It's hard working a 9 hour job. You get no time in the day to do things and having car insurance is very important. If you get to read this noemi thank you!

Excellent service with helpful personnel to get your best insurance coverage I highly recommend it.read more

Amazing work they help me greatly with no issues and I had no issues getting my quote and I even…read morejoin

Excellent Service Straight forward, found me a decent policy at a resonable price. Quickly emailed…read moreme everything, signed me up.

Poor communication and customer service, no help what so ever, just and mom and pop insurance…read morecompanies leaching off main stream insurance company customers charging a brokers fee for people who are to lazy to just reach out directly to a mainstream company it was a complete waste of time coming here.

Van reached out within 5 minutes of my request, which immediately impressed me. He was extremely…read morehelpful, knowledgeable, and you can truly tell he knows his stuff. He understood exactly what I needed and how quickly I needed it, which was a huge relief. I was having serious trouble finalizing an insurance policy, and Van worked his magic to get everything sorted out. Our conversation was easy, natural, and honest -- something that's honestly hard to come by these days. It was an easy decision to move forward with Van for both home and auto insurance. I can't recommend him enough. 10/10 highly recommend!

Recommendation: Top of the line customer service, real life experience & a wide range of sales…read moreoptions. I put off getting insurance for a long time until Van Broussard laid the truth out as gentle as possible but as relavent as a parachute.

As a first-time driver and car owner with no parental support during the insurance shopping…read moreprocess, I was extremely overwhelmed and nervous. Working with Christian made a world of difference--he made the insurance sign-up process as easy and calming as possible. Unlike other insurance representatives or companies that hyper-focus on making a sale, Christian's care and genuine interest in connecting me with the best policy were evident even over the phone. I truly appreciated his clear, informative breakdown of the coverage options, as well as his ability to follow up in a thoughtful and gentle manner. Thanks to Christian, I feel confident about my Allstate coverage and excited to be a part of the Allstate family.

Working with Christian was a pleasure from start to finish. He has a cheery disposition on the…read morephone and was very helpful even under pressure. Christian clearly communicated goals and timelines. We submitted our information, and he helped keep us calm during the process. My family and I are very grateful for Christian, and we look forward to becoming life-long clients.

Do not use this insurance office!!!!! The insurance…read morerepresentatives here LOVE to harass their customers. They call my mom to ask for payment 3 days before the due date. What's the point of having a due date?! My mom has NEVER made a late payment so I do not understand why they feel the need to call her almost on a monthly basis for payment. Also, it been YEARS since they moved their offices. Goes to show how disconnected they are from their customers and please believe you will be hearing from me directly.

Worst customer service ever! Do NOT get Allstate insurance! They made my life a living hell since…read moremy accident! They are NOT in communication within the corporation. One person tells you one thing and then next tells you something different.

I've been with Nora for close to 2 years now and she has been absolutely exceptional. Everytime I…read morerun into an issue, not only is she calm but she's also empathetic and efficient. Excellent!

I worked with Nora for several years, found her to knowledgeable and helpful. Would definitely…read morerecommend her.

I'm not sure how they are still in business. Long waits when attempting to call them, no response…read moreto emails, and extremely rude customer service. I highly advise you to choose another agent.

To the owners of this Allstate office. Thanks to you im parting ways from youre agency and…read moreAllstate. I called youre office for questions today and no answer... youre hours of operation according to your website is that the office is open till 6pm. Its only 4 pm and calls go to a voicemail that won't accept messages . So I drove to your office today and i Noticed that your Allstate sign was removed outside the business...after walking up to the door,i see no furniture inside. Youre business has moved to La Puente the sign says. Really? No Notice, email or call to youre long term clients? Customer Service is very important to me . You dont know what this is. Enough said. This montebello resident is done. This is the second Allstate agency at the exact same office that closed without notice. I think that one before was called Ling Ling Allstate insurance. Anyways good bye Allstate...im going to try Jake from State Farm ..maybe he can get me a better deal and better customer service.

I am so grateful for Edgar and Ashley. They are both so knowledgeable and professional. I highly…read morerecommend you reach out to them to see where they can help you save money, I was pleasantly surprised.

Highly recommended, Edgar was knowledgeable and helped me choose the insurance option that suited…read moremy needs best . He definitely exceeded my expectations