Shelburne, VT - I didn't come here with high expectations, thinking it would just be a supersized teddy bear store and a fun kiddy activity, but this actually turned out to be one of my favorite places we visited in Vermont. Yes, there is a giant store full of their own branded teddy bears and other stuffed animals, but I was surprised by how much I enjoyed the sweet factory tour. It's only $5 for adults and is free for kids, and lasts about 20 minutes. You get to see every step of the teddy bear making process - I don't know how I thought stuffed animals were made but turns out it's still a largely handcrafted process, which is quite poignant in this age of mechanized mass production. Along the way you are shown special edition bears and stuffies, prototypes being considered for future release, and the bear hospital. The VT Teddy Bear Co provides a lifetime guarantee on their products, and some of the bears awaiting treatment at the hospital looked like they've suffered massively unfortunate fates at the hands of serial killers or arsonists. Yet the hospital will take them in and fix them! Or send you a close replacement if the bear is beyond repair or the exact one isn't available anymore. I didn't come with the intention of buying anything at all (preferring vintage-style bears myself) but the bear workshop was too cute to pass up, there was no line/crowd (it was a weekday during the school year), and this seemed like a memorable souvenir for our kid for this trip. The elderly lady who helped him make the bear was a darling. There are a few picnic tables outside, so we ate a snack before going on our merry way. read more

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This is such a fun spot to bring your kids. There's make your own teddy, a gift shop with variety of teddy bears and merchandise and you also get a factory tour for only $5 per adult, kids are free. We went few minutes after opening and it was already pretty busy. We bought tickets for factory tour that was scheduled at 11am. While waiting we went around the gift shop. My daughter went to the bear workshop and built her own teddy bear called "Fluffy". The associate was super friendly and patient. Assisted her in every step. It was $26.99 for the bear, which I believe was a decent price. The factory tour is really informative and fun. Got to learn the origin of VTB, their move the current factory, the bear design and making process, as well as fixing the bears that got damaged. They provide lifetime warranty on their bears. There had special edition bears, prototype bears and collectible bears. The hospital section was so cool. Our narrator was superb, explained everything so well with lots of facts and humor. I'd highly recommend this activity to anyone visiting Burlington with kids. read more

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Really fun spot for kids and family. They offer tours in Teddy Bear Factory ($5 adult, kids free). The staff explains different steps and sections in details. My favorite part was the hospital section. The staff ensures the doctor is a real person not a bear. Teddys around the country got sent in to be fixed, if not fixable, they send you a new one. They also have make your own bear and souvenir shop. Be prepared to spend money. Everything is adorable. read more

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I stopped here to bring my sister's "sick" teddy bear to the bear hospital. We made it an hour before closing. I filled in an intake form and handed the poor sick little bear over. I feel better knowing he is in professional hands. While I was there I took the tour. It is a quick simple little tour for $5. It was neat to hear the process to create such beautiful bears and other stuffies. The best part is they allowed my dog to join on the tour! After being in the car for several hours it was nice to get out of the car and be able to bring my fur baby in to participate too. read more

I had planned to stop here before I got to Vermont. I had visited their website and found out that they had a stuffed manatee. A flippin MANATEE! Do you know how happy this made me? I didn't have intentions on taking the tour, not because I didn't want to, but because I was on a schedule. I almost walked into the pajama outlet and in hindsight, I shoulda went over to check it out. Who doesn't like pajamas? Then I went over to the Teddy Shop and was amazed by the amount and variation of the bears. I immediately sought out the manatee and snatched it off the stand. I then wondered around looking for something I could get my mom as a gift when I found a bear outfit featuring Ruth Bader Ginsburg. Glasses, robe, and lace collar. So cute! The staff were really friendly and dressed the bear I'd picked out. When I got back home a week later and gave it to my mom she loved it. Definitely a good little tourist stop. read more

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I ordered a New Baby Teddybear which arrived in their cute packaging box, which they used as the shipping box so it was beat up and had the shipping label on it and couldn't be used to present the gift. I called to ask if they could kindly send me a new box and was rudely laughed at and told if I want to buy a box I could. They are charging high end prices without providing a high-end service. The cute packaging box should be a part of the gifting experience, not used as the shipping box! I'll look elsewhere for a baby gift in the future. read more

Love Vermont Teddy Bears! Classy bears when you want to give someone something really special. read more

I sent back my husband's devilish bear to have his arms reattached. Even though the bear was over 10 years old, it was repaired and sent back to me free of charge! It was a great value. read more

Disappointed - Vermont Teddy Bear I ordered a 15 inch pink teddy bear with a bouquet for my granddaughter at college on Oct. 15, 2025. I received an email a few days later about a free ornament once you spend $25. My order came to approx. $98. I called and offered to pay for the ornament plus shipping and handling. They were not very obliging. Rosemary roetony718@gmail.com ORDER NO. read more

We went here around July of last year. If you are a kid, you will have lots of fun here since you are naive and anything that looks cute, you will want your parents to buy. If you are an adult, teddy bears with moving arms and legs sounds kind of creepy. This teddy bear factory has lots of variety in selection, build your own bear, and factory tour. Factory tour apparently doesn't operate on weekends since you will see just machines and not people actually making teddy bears at their desks. Teddy bear can be quite expensive, depending on size and options. Staffing seems very short at such a big store but I'm guessing there isn't a whole ton of traffic or they don't care you are waiting because they know for sure you will buy a teddy bear since you are here. Big parking lot. There isn't a whole to near by. read more

Great place to visit with a little kiddo. Beware that there are local teddy bear and imported teddy bears. The local ones are expensive but feels it is worth it as it supports local business. I would recommend to do the tour as they are informative and fun. read more

Vermont Teddy Bear - Big hedge in the middle of entrance room - Toy Stores Near Me - Shelburne, Vermont

Very cute place to bring young children. Tour was solid and very cheap. My only problem with this place is that once you're in there with your kids it's almost impossible to leave without dropping some dollars. My kids loved it though and they love their new Vermont teddy bears. read more

Very cute. The tour was very informative and the girl who was running it was great with her speaking and keeping our daughter's interest. We learned a lot and of course had to build her own bear after. It is pricey ($75) but worth it. After learning how they are made, for her to go through a shortened route to make one was amazing. And they are very good quality. I know we will have this bear forever, and I'm sure she will be passing it down through our family. And they even offer a bear hospital for free, for your bear forever! Overall, I would recommend. read more

First time visitors to Vermont, and I highly recommend VTB if you get a chance to stop by. It's especially accommodating for kids. There's plenty of spots to take pictures, and the $5 tour (which runs every hour) is "beary" much worth it! They do a great job explaining the history behind how the company started, how it's evolved over time, and their latest collections. You'll learn how to design, stuff, sow, and fluff. You'll also learn about how to get your bear fixed up in case there are any mean dogs or accidents that require mending (free of charge, except for shipping). read more

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If you're a fan of all things fluffy, this is a wonderful tour! It's really cool to see the factory in action and get a behind the scenes of how much of it is really still hand made. The bear hospital where they repair damaged bears was especially cute (in particular, the bear in a hospital gown hooked up to a honey IV), and it was fun to learn about the history of the company and see the first teddy bear that the founder made for his children. Admittedly, these are expensive teddy bears, but in my opinion, worth it given the time and attention put into them as well as the process they go through to design new bears read more

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If you have little kids definitely a 4 stars. For 5 dollars you could take a tour of the factory and warehouse. I could see enough through the window that it was staged for little kids. A big sign hung that said sewing area and you could see 1 or 2 people sewing animals. I'm sure they had the stuffing section too. Since time was a premium for my wife and I we decided to skip the 30 minute tour. You could design and make an animal like build a bear. They had other animals besides teddy bears. We bought a pair of Vermont Mittens for my adult daughter. They were cool; modeled by Bernie Sanders. The main site was the gift shop. You could buy a $75 teddy bear with $20 going to a social cause or spend around $55 for a regular teddy bear (no special tag). All the parents and little kids were carrying boxes of teddy bears. You could also by reject bears for a discount. We only saw pink ones in the giant bin. read more

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So disappointed. I had to TRY to find a bear made in Vermont, it says made in USA or made somewhere else. The bear was small for the money and it came in a box filthy from shipping with an 'air hole' which is a cute idea but allowed the filth from shipping to get inside and the bear was not even protected in a plastic bag or any wrapping, just loose in the filthy box with a hole in it. Gross. Now I have to go and buy a box, but a gift box with branding would have been nice, one that was not filthy dirty. I would not purchase another bear. read more

vermont teddy bear is a must stop at when i'm vermont! they have a largeeeee selection of all different stuffed animals. the prices aren't too bad, they would definitely be more in range but it's worth it! the products are great for all ages and the quality seems to be good as well! read more

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I can not say enough about this company. They have a stellar customer service. I have used them in the past for a mistake that was made and it was fixed promptly . They have a huge selection in stuffies for all varieties of people who like different types of animals. I was begging for a Tiger and they just dropped one this week! Awesome.... They are pricey on some of their bears, but when you think about it those bears are not really toys they are collectors item's. They do have a good value on there other bears and animals plus there is a LIFETIME QUARANTEE. That's pretty cool for a bear company. Needless to say we have a few. read more

Ordered the bear for my granddaughters birthday it seemed like a lot to pay for a teddy bear but the quality of the bear is amazing and it has a lifetime warranty they will fix or replace it forever even if the family pet was too use it as a chew toy. read more

Vermont Teddy Bear - Toy Stores Near Me - Shelburne, Vermont

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100 percent recommend for kids the price is good but VERY HIGH quality the staff are very nice. And a lot of bears and different animals Vary good selection. read more

This was an enjoyable factory tour. The bears are handmade and the stuffing is made from recycled plastic. Nice! The grands really enjoyed making their very own bear, with their choice of colors for various parts. This fun and informative tour is reasonably priced at $4.00 per person. I recommend visiting Vermont Teddy Bear when in the area...the bears are nice mementos/souvenirs to bring home to remember a great vacay. read more

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The service here is good because the staff are very friendly and nice. The prices are very reasonable here. I thought the tour was very good and interesting and the staff do a really good job with that. At the store, they had a lot of teddy bears to choose from and that is very important. The bears are very high quality. For the reasons I have stated in this review, I would recommend you visit this place. read more

This company is a complete scam. I would give it zero stars if possible. I looked at the return policy for the company before ordering. If there was something wrong I could return or exchange within 30 days. I ordered a 6' bear. The bear looks nothing like the picture. It's head does not stay up. The head fall down to the belly bottom and all you can see the the back of the bear's head. The fur on the bear also keeps coming off. Just very poor quality! I called the company to explain this to them and I was told that this happens with the large stuffed bears so it is not a defect and that if I wanted to return it I would have to pay for shipping, and that their return labels were only for the smaller bears. This was not stated in their return policy. The return policy stated returns within 30 days and $9.95 would be debited from the return credit amount. It did not specify only for certain size bears. read more

We did the 11 am tour on June 19th with Graham as the tour guide. It was fantastic. He was super friendly as we bought our tickets for the tour and he did a great job showing the bears are made throughout the factory. Our kids are teenagers and I was afraid they would think it was too babyish, but they loved the tour too. Graham had a lot of great jokes too! We left the factory with 3 new bear friends!! read more

Vermont Teddy Bear - Toy Stores Near Me - Shelburne, Vermont

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I'm a little disappointed with this company. I ordered a dog for a nephew in the hospital. Only to find out that there shipping of product could be from 2-10 days. Nowhere as I was ordering did It say that. In the bottom of Web site under shipping it does say that after I was told by customer service. In today's world I never thought I would have to wait ten days for an order to be put in. I order something personalized from another company that same day, and it was here yesterday. read more

My husband ordered a bear from here and received the wrong one. We tried calling to ask for a refund and they said to just go through the return process but that means we lost shipping costs. They also told us the right one was sent but this is not the one he clicked so clearly the website is faulty and redirects you to buy different bears than the one you click. read more

Toxic teddy bears! They use recycled plastic and boast about being environmentally friendly when the facts show that recycled plastic is the most toxic kind. This is the filler in their bears! Cheap toxic filling I won't be giving to my kids. Such a shame because Vermont is known for its healthy natural approach to their products, usually! Why not fill with wool? Or another natural material? Probably because PLASTIC IS CHEAPER. I feel bad for their employees who work in the factor and breath in the toxic filler. read more

The scenery around the campus is beautiful - really recommend in the fall with the leaves changing. The factory/store itself was great. The tour guide was funny and the kids absolutely loved it. They both picked out and bought a teddy bear (a little expensive) but was definitely worth the experience in my opinion. Staff were super helpful and polite as well! read more

Who doesn't love Vermont Teddy Bears? They are just so cute. Well, this is where they are made. In Shelburne, VT. Its a factory that's open to the public, so you can go on one of their guided tours. Check the website for tour times. After the tour, or in place of it, you can wander their shop. Which is extensive. And has all sorts of things to buy, from clothes to teddy bears to notepads. Not super cheap, but not terribly overpriced either. If passing through, this factory is well worth it. Small kids will delight. Easy parking. read more

As it has been a bear of an effort getting to my 500th review, It is only fitting that I review Vermont Teddy Bear for this little milestone. I ordered a pink Hoodie-Footie Bear & PJ Gift Set for a very special bear lover out in California. One of the company's bear counselors took my order over the phone and was very helpful, shepherding me though countless bear selections until I settled on the perfect gift for Valentine's Day. Yeah, I could have gone with a cupid bear, a horny devil bear, a red roses bear, a 6' Big Hunka Love Bear, and perish the thought, a Mr. Grey Fifty Shades of Grey Bear, complete with grey suit, mask, and handcuffs no less. This last selection was a bit out there for me, and I am certain that my dearly departed Grandmother, a bear collector from way back, would have seen this one as bear sacrilege, However, it's a bear so maybe Grandma would have found a special spot for Mr. Grey, The Hoodie-Footie set, like all of their bears and gift sets, came with its own box and a personalized gift card, My Bear Counselor wrote down every word of my bear limerick which she said put all other Valentine's Day gifts to shame: Flowers and roses are so old school And chocolates just make you drool But for a girl so sweet and uber hot, a gift like this may rock like a yacht Cause, you have to admit this bear is super cool Ok, Goldilocks, so maybe it's not Shakespeare, but you try knockin one out of the park in 210 characters or less. Seriously, the bear message is one of the best features of the whole Bear Gram, for it allows you to take it up a notch and really make this a gift from your heart. When this bear treasure finally arrived on the doorstep of its new bear mom, it was definitely a Teddy Bear Picnic with smiles and bear hugs all the way around. So much better than sending flowers on Valentine's Day--hey those suckers die--your customized Teddy will deliver bear cuddles for many nights to come. read more

Vermont Teddy Bear - This little guy finally makes it to his new home in Cali!! - Toy Stores Near Me - Shelburne, Vermont

Still one of my favorite spots to visit: extremely easy to find. They have a mask policy for all guests. They also have a 20 guest policy to maintain social distancing. However that's where the weirdness ends: staff were extremely friendly and helpful. Best $19.99 we've spent. read more

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Not the VTB I grew up with. Quality has gone way down while the prices have gone up, and the customer service is the worst. Placed an order for 2 limited edition bears. Keep in mind that these bears go for around $100 each. One looked NOTHING like the photo online and the other had crooked eyes and one arm longer than the other. I sent them back for a refund after speaking with a supervisor who provided me the return label, and without any notice, they deducted a return fee from my refund. I called to try and rectify the situation thinking surely they made a mistake but nope. They refused to absorb the cost of the return shipping label even though the items were returned due to quality issues which were obvious, and indicated on the return form. They claimed the supervisor didn't make any type of note about covering the shipping even though she provided me with the exact amount I was going to be refunded, and that amount didn't include a deduction for shipping. I could've shipped it myself for less and not have had to wait for their snail mail return delivery service (which only delivers to them once a week). I've put up with the declining quality the last few years as Vermont Teddy Bears have always held a special place in my heart, but this was the last straw. Buyer beware and take your hard earned money elsewhere. 30 plus year loyal customers apparently mean nothing to this company. read more

We've done the factory tour twice now, and loved it the same each time. The guides are funny and have so much knowledge about their product. Seeing how they are made was a wonderful experience. My zombie American mom bear is my absolute favorite(but I did get a mother of dragons bear my last visit which is also amazing). The quality can't be beat and the life time guarantee makes you feel better about the price when buying for little ones! read more

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When visiting Vermont and you don't have a care, stop on in to Vermont Teddy Bear, Everything here will touch your heart, With the bears that are so soft from the start, So take the tour I recommend, as it is a lot of fun, And grab a bear to go for your loved one, Vermont Teddy Bear is a great place to go, No wonder why people travel here in the rain or the snow. read more

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I drove past this place with my family on vacation and we decided to stop by since it was only $4 for the tour. It was soooo cute! Definitely a great place to bring your kids. Our tour guide Stephanie was super sweet and I was surprised to learn it was only her second tour! I never knew there was so much that went into making those awesome bears and I really just fell in love with the company! The stuffing is made from recycled plastic bottles and it's soooo fluffy. My favorite part was the bear hospital because I think it's awesome that the bears can be sent back if they need to be fixed or replaced. This place definitely goes the extra mile for customer satisfaction. Every part of the process of making the bears is done with so much care! If you plan on bringing home a bear though, you can expect to pay around $60. Seems pretty worth it though after you see everything that goes into making them and the lifetime guarantee! read more

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I had one of my worst customer service experiences ever recently with VT Teddy Bear, trying to purchase two Teddy Bears for our daughter's baby shower. I called to order twin girl/boy bears for a baby shower and expedited the shipping to arrive on time. I never received a receipt or shipping so I called 2 days before shower. They had no order for me, yet had charged us. After second call, they assured me they would expedite the bears for the shower, but only sent the pink and blue bows, not the bears. After third call, they apologized and said they would have a manager call me AND expedite the bears again. Eight days later, no receipt, tracking or phone call. I called again and the bears were STILL not ordered, with no explanation why. The fourth representative helped me, but no one would pass me along to a manager, or seemed to care that they made error after error and also had us miss the gift for our daughter's baby shower. That kind of service is not acceptable, and certainly not the VT Teddy Bear that I knew 20+ years ago. I would not recommend them, as they certainly didn't go out of their way, or even showed that my business mattered to them. They could have called or emailed me to explain, but no one seemed to care. read more

This place suck and if I could give it half a star I would but honestly this place is horrible and expensive. There is no air conditioning or if there is it doesn't work and I am not coming back for a lifetime. You have to be 1 or 2 years old to enjoy this. And everything is way too expensive. read more

I have for many years saw advertisements for the Vermont Teddy Bear company but seeing as I lived 1600 miles away I never had the opportunity to visit. Well, this is definitely a teddy bear lovers paradise. The plant is surprisingly large and the showroom is open and full of hundreds of different teddy bears to suit everyone's style. They have lots of outfits and accessories to go with your new teddy as well. The service here was very helpful and they helped me customize my bear. They do offer custom embroidery right on the spot so you can add a message on your bears outfit without having to wait more than just a few quick minutes for them to stitch it out. I will definitely bring other family members who visit Vermont and I would recommend this place to anyone who enjoys teddy bears. The 15 minute drive down from Burlington also offers a scenic view as an added bonus. Enjoy! read more

Vermont Teddy Bear - Toy Stores Near Me - Shelburne, Vermont

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Maybe the staff was worn out by the holiday rush, but I found they were pretty much on auto-pilot, minimally engaging with our grandkids in the build-a-bear design center. As we were shelling out $85 for two bears I guess I expected a bit more enthusiasm. There's an expansive gift shop with quality products, but items are quite expensive. read more