Nicole was extremely helpful and professional. I would highly recommend her! She went out of her…read moreway to assist me with everything I needed.

Beware of Fraudulent Insurance Practices - Avoid This Agent!…read more I had a terrible experience with Chris McAuliffe and want to warn others before they fall into the same trap. This agent sold me an insurance policy under false pretenses, misrepresenting the coverage and failing to disclose that he was not even licensed to sell insurance in Massachusetts. As a result of his negligence, the RMV flagged my vehicle as uninsured, revoked my license plates, and fined me. This has caused major disruptions, preventing me from registering my car, obtaining necessary parking permits, and even driving legally. On top of that, when I tried to find a legitimate insurance provider, I discovered that my quotes were now significantly higher due to this mess he caused. When I confronted the agent about the issue, he was completely unhelpful--first avoiding my calls, then brushing me off, and ultimately offering me $ out of his pocket as if that would make up for the damages he caused. He admitted to "assuming I would register my car in state of VT eventually" (which was never mentioned in our discussions) and told me I should "just explain to the police officer if I get pulled over." This is completely inappropriate and reckless advice. After I filed formal complaint with State Farm, she had the courage to lie about this whole event and how everything happend. I would strongly recommend avoiding this agent at all costs--they are incompetent and dishonest and will leave you to deal with the mess they caused on your own. Save yourself the stress and go with a reputable, licensed insurance provider instead and avoid State Farm and this office!

I had a great experience with Kinney Pike Insurance. I worked with Niki, a wonderful personal lines…read moreagent who helped get me the best auto quote possible. I recently moved from NJ and was paying a pretty large monthly premium. Now I am happily paying less than half of what I paid in NJ. Thank you Niki & Kinney Pike for helping me find the best insurance out there.

From the owner: Kinney Pike Insurance is an independent insurance agency serving the insurance needs of…read moreindividuals, families, and businesses throughout the Northeast. We provide our customers with the right coverage for the best possible price, delivered by professionals committed to excellence. Kinney Pike relies on its employees to provide premier service to our clients. Our employees are the key to our success and share a commitment to being a "Best Practices Agency" with every encounter. We continue to be an industry leader having been recognized for client retention and service, employee productivity, financial results and overall management achievement.

Hickok & Boardman is one of the largest and oldest insurance agencies in the state. Their staff…read moreare friendly and work hard to get your a good rate with great service. They do a good job of telling you what your options are and making sure you have a full understanding of what you need. I've been a very satisfied customer since 2003.

I really can't say enough positive about my experience with H&B insurance. I own a restaurant group…read morewith 8 locations in VT/NH for which they handle almost all of our insurance. And, I insure my personal home through them as well. They saved me thousands on our insurance while improving our coverage drastically. More importantly, they are incredibly responsive and available and it happens time and again that they go above and beyond to impress me. Just yesterday, I bought a minivan for the company. It was 7:30 pm as I left the dealer. I wasn't sure if it was insured automatically so I sent an email to ask. My agent called me back within 15 minutes at that late hour to tell me that, yes, it was automatically insured. Who does that? They have the combination of expertise and service that I only wish I could get for other services as consistently.

Best Insurance provider! Service is always above and beyond. Chris and his team are sure to check…read morein on me and my family at least annually to review our policies, and make sure that we are getting the best service and discounts available. He keeps us up to date on the best offers and is willing to go the extra mile and earn my business. Every call is succinct, professional and efficient. Helps make understanding insurance easy. Great price on Home insurance, gave discounts for having multiple car insurance policies, helped educate me on my Life insurance and Health insurance needs. All around 5 star!

I had a recent issue on my vehicle and my agent worked on it with me immediately. He resolved my…read moreissue the very same day. Unheard of in this day and time. Thank you Mr. Chris Kasper

Enduring my fifth Vermont winter led to desperation just last week. We needed an escape and were…read moreinterested in a cruise. I had been calling and emailing Dan Brady about a cruise from Miami leaving in just 5 days. I happened to be nearby and dropped in. He was awesome. I emailed this to him after leaving, "Dan! You're a rock star. Truly awesome today. The total, including almost everything (cab rides, hotel, etc) is $1 more than the cruise + airfare I was prepared to book in the wee hours last night. You saved us and gave us a great upcoming trip." We accomplished much in nearly an hour, but we had a great trip. Dan was very friendly and offered great advice that saved us $100s. Thanks, AAA!

Was the agent inexperienced or did he just not care? Initial call was great. Signed up but found…read moreout shortly after that all the required paperwork was not submitted by agent. Cancellation notice was received by me one day AFTER deadline for additional paperwork. Called Williston, routed to Montpelier, routed back via Texas and then LA. Finally, LA sent direct message to Williston. Huh? Is this efficient? Agent called, sent text link for me to submit photos. I DID. Was it received? Agent DID NOT follow up with me. Today, received reimbursement for cancellation. The agent NEVER let me know this would be happening. I WILL NEVER EVER SUPPORT AAA IN ANY WAY AGAIN. Williston does not even deserve the 1 star rating I gave.

Used the dealer insurance network to sign up with Winooski and had issues the first week. They gave…read moreme a rate, and didn't explain any discounts or what needed to be done to get the discount. Was sent a tracking device that would send GPS location info to insurance provider and was not told this was part of the program. Asked to remove it and honor the rate provided since this was not explained and was told they could not do that. A month goes by and rate increases by $50/mo because I didn't provide previous insurance coverage document. Was never asked for this document prior to rate increase. Basically they give you a low rate with a bunch of strings attached and don't explain them. Lying & deceitful company

Have been using Winooski Insurance for over 20 years. This year I'm switching. Felt like the rep…read morewho serviced me was too swamped to give the attention I needed and that she was becoming impatient with my questions. I lost her direct line phone number that was given to me and asked her for it again but she refused and said "just call anyone". I believe it's best to talk to the same person when I need service. Especially something like auto and home insurance which has a lot of moving parts and is expensive. Even though Winooski Insurance is local it no longer feels that way. Not what it used to be. One of the reasons why I shop local is to get personal attention. I'm taking my business elsewhere.