I recently had a difficulty with SuperCare. Kim called me and completely resolved everything. I…read morereally appreciate her help and listening to my situation. Couldn't have been better. Thank you Kim very much. Business kudos to you. Mike Wise Pismo Beach, ca

Up dating my past review... Received calls from Kim-- She stared with an apology & then got to…read morework on the "problem" Solved an immediate need fast. Followed up soon after & put in place all that needed to be done. She was nice, smart, real & just great-- BIG THANKS KIM

My father passed away 2 months ago, and I feel I must write an update to my original review to show…read morethe impact the Agape nurses made on my father's last days. Excuse me if this review is long, but there are things I feel must be said. My father had 2 nurses visiting him every week for approximately one year. His primary nurse Susan and hygienic nurse Mei. I not only appreciate them for their friendly and professional care, and compassion, the way they interacted with my father returned some dignity that got lost ever since he became very ill. Doctors and nurses at other establishments stopped speaking directly to my father even though his hearing and mind are all there, and they turn to me for all questions and answers. They gave me all the forms and went through our meetings in an almost mechanical manner as if my father wasn't there. It is not their fault, but it broke my heart and felt my dad was slowly robbed of his dignity around medical professionals due to the illness itself. Agape was different from the rest. Susan and Mei both made conversations with my father like familiar friends, asked him questions, and when he was able, had him sign forms. If he can do it himself, why not do it? They built trust and confidence in my father, and he looked forward to their visits every week. Words cannot describe how much I appreciate the staff of Agape Home Health. Thank you!!

Our experience with Agape Home services went from good to disappointment. My mother was…read morehospitalized in January and discharged home with fluid overload in her lungs, edema and heart failure. She had a nurse coming to follow up with her and was on IV treatment at the beginning. She received therapy and was supposed to apply for her DME, walker and shower chair who never arrived. We waited 4 months and nothing. Nurse wouldn't know and that home health will follow up. I never received any single call. We obtain a prescription from mom's PCP after tireless waiting and got it in the same day at a pharmacy. After few months while we were at work, the nurse was still coming once a week and will constantly received all the organic veggies that my mom gave her. We have a garden and is her life and part of her daily routine for years. We didn't know about this until mom will complain to us that she is tired and that the nurse doesn't do much but talk to her about personal life and complained that she didn't have good stuff to eat and wouldn't cook. Seems more like taking advantage of her generosity! We understand the care for patient, but It's not professional from a nurse to receive gifts from her patients, even if the patients insist. Especially from seniors that have other disorders. I reported this to Jessica the administrator and apologized, but sent us another nurse who didn't have her stethoscope, blood pressure cuff or glucose check. Our family is very disappointed with the unprofessional services received by the nurses and the DME that we never got with their help. We will not recommend this home health to friends or family.

I'm pleased with the service & appreciate not only the help but the companionship that it's…read moreproviding for my elderly mom. Excellent caregivers! They are very attentive, responsible & caring. Thank you, Sonia Williams

My Mom needed help at home once a week for a couple years. She also needed to have someone take her…read moreto appointments when she needed assistance. Right at home is a great company to work with and easy to schedule. I know my mom is in good hands with them.

Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

I highly recommend GrandCare. My physical therapist was superb. He was excellent with…read morecommunication, always on time. He had excellent and appropriate knowledge to help me with various medical problems. We mainly worked on balance and strength. He taught me how to use my walker and cane better. I now feel safer going outside and even throughout my home. He was clear and concise instructing me. He answered all of my questions and addressed all concerns. Larry with GrandCare is an exceptional physical therapist. GrandCare made my in home physical therapy was a huge success. A++++ The BEST. LOOK NO FURTHER IF YOU NEEF PHYSICAL THERAPY. This is the second time I've used GrandCare. Reliable, knowledgeable and I was treated very well from my first phone call until I was much better. Thank you, Larry. You have helped me gain more insight and knowledge as to how to live a little differently but safer and easier.

Visiting Angels was referred by a friend of a friend and a reference page thru Kaiser. It only took…read moreone call and their team was over the next day to meet with me and my father. We then put together a plan and every team member treated my father like it was their own father. The care was exceptional and so professional, but with such dignity and respect. I am forever thankful for their services and can't recommend them enough.

My mom's caregiver from Visiting Angels is so kind and caring. She goes above and beyond! We love…read moreher but more importantly my mom loves her!

We have a very nice, thoughtful and tidy companion. We appreciate the flexibility of hours. The…read moreoffice staff is also very kind and accommodating.

I wanted to make sure I gave a shout out to Visiting Angels/Murrieta. Starting with my first phone…read morecall with Angela, she was so kind, patient and extremely informative about what they do and how the program works. Sometimes you just don't know what questions to ask. I cannot tell you how much I appreciated her. My call was also followed up by Greg B, Director. He was also very kind and added an entirely new layer of options after explaining to him about the recent status of my Dads health. Visiting Angels is not an option for our family at this moment, but I would not hesitate to call on them if the situation changes.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

Making sure you have the right care for an aging loved one with dementia is not an easy task. My…read morefamily went through many caregivers before we found the right team. JP, Pearl and Elmer have become like family. The high level of care that they have given my stepfather has provided him with a quality of life that we will always be thankful for. I highly recommend this team as well as Southern California caregiving services.

I am incredibly grateful for the compassionate care provided by Southern California Caregiving…read more Their office staff is professional, attentive, and truly cares about our family's needs. They came highly recommended by a friend, and they did not disappoint. It brings such peace of mind and joy in my heart knowing my great-grandmother is in good hands. Although she can be picky and was very independent for most of her life, the caregivers have been exceptionally kind and patient--consistently going above and beyond to meet her needs during this transition.

I had a great experience with Amada Senior Care in West Covina. I had a situation where a friend…read morewas incapacitated and in need of 24 hour care upon being released from the hospital. I live 60 miles away from my friend and could not take care of her needs. I was also her POA. I had no idea who to call. I googled Senior care in her area and Amada came up with a few others. I called and within 3 hours I had an excellent caregiver at my friend's home to assess her and begin caring for her. Took the worry away from me. ReAnne, the owner helped me with everything. She scheduled all the caregivers my friend needed. She needed 24 hour care from the beginning until she passed a month later. As sad and hard as it was, they did a wonderful job and were compassionate people. My friend was well taken care of. There were 3 or 4 different caregivers and all of them were very nice and did everything they could. My friend had to be re-admitted 2 times to the hospital. They took care of getting the ambulances and staying with her until she was either released or admitted. Ameda has access to all other fields needed for someone with home care. Medical people, physical therapy, whatever your person needs. Although my friend passed, Ameda Senior Care took good care of her. I would absolutely recommend and use them again. Thank you Ameda Senior Care.

ReAnne, owner of our local Amada, spent nearly an hour with us providing a complimentary review of…read moreour Long Term Care Insurance policy. She contacted our provider and posed the questions we would not have known to ask! We learned things about our policy we did not know before! This session was tremendously helpful and we highly recommend it! It better prepares us for that day when we may need in-home care--now, most likely, with Amada!

It has been an awesome experience being a part of Team Select Covina. Staff is very knowledgeable…read moreand communicate very well with patient's and staff.

Working with Team Select has been such an honor. They are a caring, thoughtful team that works…read moreclosely with staff and clients to provide the best experience.