I was in the Oneonta area for work and conveniently there was a BJ's very close to my hotel so I…read moredecided to run an errand and pick up a few things. It was a smallish bj's with less selection I felt but they still seemed to have all of the staples. This may be due to NY law but the beer / wine offerings were different from other bj's I've been in. There was a basic selection of beer and 4 or 5 varietals of very off brand wine, or maybe it was non alcohol wine, not sure. In any event, good spot to get your shopping done.

This BJ's has a lot of parking. Most of the staff are very nice. There's a limited selection on…read morethings because this is located in Oneonta. There is no fresh deli cold cut section nor are there vendors like there are in other locations (such as Pizza Hut or Dunkin Donuts). There is a Verizon booth though. A few years ago, I told the person who was working there that my phone charger wire stopped working and he replaced one for free which was really kind. I like that there is some diversity in products even compared to the BJs locations in the Queens/Long Island area. My experience here has been good 9/10 times. The only time it hasn't been good was when a store manager asked an associate to watch me check out. It was really uncomfortable and unnecessary since it wasn't to assist us or anything. Nobody else had to be watched like children. What a way to ruin people's day.

I don't know who she was but today (6/25/24) at 3:53pm, she decided to take a break just as we were…read morecoming up to the door. She said she'd only be a few minutes, however the sign she posted said a half hour.

Great customer service!! The guys I've come in contact with that work here are very knowledgeable…read moreon what seems like everything when it comes to video games! They are always willing to help you out and even give recommendations for games. I most recently went there because I was having issues with my 360 and the gentleman that was working (I believe him to be the manager) was very friendly and went above and beyond to assist me with my issues. Thankfully I had a warranty on my 360 and we were just able to swap it out for another one he had in stock. I always come here when I'm looking to get a new game and their deals on used games are Great!

As a testing center this is the single worst place you could choose. Dirty, loud, and the…read moreproctor is annoying and incompetent.

Two weeks ago I started having a problem with my iPhone's battery where the entire phone would heat…read moreup almost too hot to touch and the battery would go down to zero within minutes, even when plugged in, so I took my phone to the Verizon store who told us to bring it here for a battery replacement. We brought it here and they said they would run a diagnostic just to make sure it was the battery and they'd call us in an hour. Three and a half hours later they call and say that they're replacing the battery AND the screen. They said the screen "went" while they were running the diagnostic. I never had any problems with the screen at all before but I just took their word for it. They tried to give us the phone back without the case I had on it. They searched half-heartedly for the case for three minutes and then just checked us out, we only got the case back after insisting they look more. We paid $180 for a new battery and a new screen and went home. The next day, a Sunday, I realized the battery issue wasn't fixed, it was still doing the same thing it had been, but I had to go back to college about two hours away from Oneonta. Then Monday night, without warning, the brand new screen suddenly went completely black with one white bar, and wouldn't respond to anything. Meanwhile the battery issue continued to get worse throughout the week until the phone wouldn't charge at all. We brought it back this past Saturday only because we'd already sunk so much money into this place only for them to literally make the phone worse. They replaced the screen AGAIN and still didn't fix the battery issue, and charged us another $25. We brought it back later that same day and they said that the battery won't stay charged because keeping apps open drains it. Now it's Sunday afternoon and my phone is going crazy. The screen doesn't respond to touch correctly and scrolls around, clicks things, and types things on its own. It is completely unusable. I googled the problem and found out something's wrong with the screen or the circuitry. Let me reiterate; I had this phone for almost three years and NEVER had any problem with the screen at all before I brought it here. I'm so done with this place, I wanted to keep this phone but now they've messed it up so much I have to buy a whole new one.

An Oneonta Staple, I have been going there for 20+years and its always the same great service and…read moreknowledgeable staff. The only place in Oneonta for Car audio.

What an A-hole the owner is I made a simple call to see if they could hook up a bass box I have…read moreowned for several years and took out of my last truck. WELL DON'T ASK THEM!!! unless you BUY it from them. And he wasn't even nice about it it was like he was mad I shopped some where elts ?? at least I was trying to give him my business for the install but NO THANKS!!!! I own a small business as well and no way no how would I ever treat a possible customer that way! Shoppers beware!!!!!!!!!!!!!!!!!!!!!!!

I went in to ask questions about switching service to att and was only force fed info about getting…read more4 lines and 3 other phones I don't need even after I made it clear several times I was not interested in 4 lines. so I left and bought my new phone and service right down the road. their customer service sucked , their selection sucked and their focus was on sales and not customer needs .. GOOD JOB .

The employees are very helpful, patient, and willing to go the extra mile to solve your problems…read more Tonight, due to a screwup at corporate, I had a new phone that didn't match what was in the system. Due to the IMEI and SIM numbers not matching, my number was ported from Verizon to a SIM card I didn't have, and the new phone had a temporary number, while my number was hanging in limbo. 45 minutes on the phone with tech support yielded no results, since the new SIM card had a number attached to it already. Xaviar, at the Oneonta store, stayed late to get me a blank SIM and get my number working on the new phone. A++++ customer service!