Pleasantly surprised with the level of service I received from the new T-Mobile store in Williston…read more I had been planning on leaving T-Mobile for another provider as I haven't been happy with T-Mobile when they took over from Sprint a few years ago. I had been a Sprint customer since 2005 and wasn't happy with T-Mobiles service since they took over. Service when I come to Bakken oilfield hasn't been very strong until very recently. I was saved in the 11th hour when I had called to prepare cancelling my service an going with Verizon or AT&T. I actually got a knowledgeable staff member that actually listened to my concerns and presented me with some plans that would be suitable for me. I decided to come in to the store to meet with this staff member named Amber. She was straight to the point, no pushy sales pitches and just laid out what options they could offer. Their rates were actually better than Verizon and AT&T. I ended up getting the 5G Gateway WiFi that I can plug in to my truck outlet and remote work sites with power outlets. I'm getting warp speed internet out in the middle of nowhere which is where I'm usually working. Thanks to Amber, I will be sticking with T-Mobile.

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

Poor Review- I was charged $170 to replace a screen. I would make sure, IF you use this company, to…read moreverify what kind of replacement part he's using. He used a knock off NON- Genuine part on my phone which prevented it from using facial recognition and the screen was unrepsonsive for a few hours several days later. I wopuld have never used this place if I knew he was using knock off Tawian parts. When asked to make it right, he refused lying to me stating that he told me....

First of all, this guy is impossible to get in contact with. His door is always locked and will…read morenever answer his phone or texts, even after promising to get back to me at a later date. Super unprofessional. Second. After diagnosing my device, He tells me he has to order parts for my device and then come 2-3 weeks later I keep trying to contact him for an update on the parts. And 0 replies whatsoever. The guy pretty much just ghosted me. At that point I just gave up with him, and decided to fix my device myself. Upon opening my phone I found that 2 screws were missing!... So please. don't waste your time with this guy.

Kotana is one of many locations in the area that sell Verizon phones and service, out of necessity…read more If you have lived in Williston for long....you know that there is limited to zero connectivity with any mobile carrier outside of the Verizon and AT&T realms. Upon arriving a few years ago..my T-Mobile service needed to be retired. At that time, there was no Verizon retailer (you know, the one in front of Wal-Mart)...and Wal-Mart itself didn't offer Verizon yet either. It was order online or venture into the "local" retailers. I was pleasantly surprised and very impressed with Kotana. The ladies who helped me open up a new Verizon account and get a new iPhone were so great to deal with! Because I wanted the new iPhone 5, it needed to be ordered. They were so professional and fast and notified me right away when my phone came in. I didn't have a single problem with Kotana and given my length of time in Williston..this was a very welcome change!

From the owner: Explore premium Kenwood radios, cell signal boosters, and emergency lighting solutions at Kotana…read moreCommunications. We provide expert installation and service for all your communication and emergency response needs, ensuring reliability and quality for your business.

This service provider is terrible! Their modems are outdated, the internet service is slow and…read moresporadic at the best of times, and if you live in one of the many local apartment buildings like I do, they are unwilling to work with you. They only work with your property manager so Heaven help you if you have problems. They over crowd their connections and don't seem to care a wit

Nemont bumped up my speed. I had too many devices connected to my old router. They gave me a new…read morerouter and I got 3 months to try my new speed. My internet speed is so much faster!! Thanks, Nemont!

The waiting time is very long, there is only one employee and the slow computers take a long time…read moreto resolve the truth.

Was told they have the phone I needed for a birthday present by the person who answered the phone…read moreand made a appointment to pick it up, when I get there they tell me they don't have any phone available! This store is a joke!

Walked in and they helped find a flashlight bulb for my husbands favorite flashlight.read more

Just went by because I was told I could get my iPad fixed here. There wasn't a single employee in…read morethe place. Not even when I hollered out 'hello?' Into the employees only section. What a waste of my time.