Fixed my Xbox in one business day. Great customer service and speedy repairs. 10/10 would recommend…read moreto anyone in the area.

YALL. I have been "repairing" a camera lens for many months and made a major mistake - the screws…read morerequire a JIS instead of a Phillips head. I stripped the screws, BAD. I tried every method to remove the screws - using a hair dryer, WD-40, the rubber band trick, and so on. I literally drew blood trying to remove these things. Last week I called quite a few local stores asking if they'd be able to help me. Most store's answers were "absolutely not" or "only if you bought the product from us". I went to CPR on a whim because it was close to Starbucks + open during the lunch hour. And boy am I glad I did. They were able to remove the stripped screws in mere minutes and they were super friendly. I'll absolutely use them in the future for any of my tech needs.

Visited this store this past weekend and I won't return. I have been an at&t customer for 20+ years…read morebetween their diffent services. The staff are very friendly but don't seem to know what they are doing. Before upgrading the phones the young lady helping us tried making changes in my account which when we tried checking out and paying triggered a fraud alert. This locked my account for almost 3 days before the fraud department called me back to clear up the matter. I was told the changes she made triggered the fraud alert and it could have been totally avoided had she followed the proper process. When I called the store to let the manager know what happened she graciously apologized, but here is the reason I will not return. I asked the manager if she would personally assist me in getting my order processed, which I don't consider to be that big of a request, to help her employee to ensure no more mistakes were made. Instead of saying she would be happy to help she stated "No, I don't do sales because no one would get the commission". All this tells me is she is concerned with money and the bottom line NOT HER CUSTOMERS. Another AT&T store got my business, the commission, and better deals on my plan. I will shop somewhere that I am a person and not a $.

I have been here for 4 hrs, YES I said 4! FOUR hours instead of apologizing and try to make me less…read morepissed he just pissed me off even more! F"!@! what is wrong with me to put up with this abuse!!!! I can't get over how long this is taking this is fucking ridiculous. I wonder if the owner of the store realizes what's going on I looked at the reviews and they're all bad. The manager had to take over to get this taken care of ridiculous just ridiculous.

Spectrum sucks, ​it's always going out on us plus it has spanish commercials. We live in a English…read morespeaking country, I mean come on Spectrum.

I signed up with spectrum on their bundle plan. Internet and mobile. Everything was ok…read moreUNTIL.. I cancelled. First I cancelled the Internet in December 2024. No problem. Then in January 2025 I cancelled the mobile service. PROBLEM. They have charged my credit card EVERY month. I have called the so called customer service to find out why they are billing me for a service that I haven't used since January. All I am told is we will look into it. As of my last credit card bill there is a charge for 39.99 spectrum mobile. Now I have to call my credit card company to dispute the charge. My advice is never give this company your credit card..they will bill you for services you use.

got my iphone done here and everything was perfect! the customer service was amazing! i talked to…read moreTaylor, Gio and Felipe and they were amazing.

I definitely recommend the Cell phone place. I got a…read moreMotorola edge cell phone and it said I could insert a SD memory card for my pictures but there was no place for the SD card and so I got it stuck in by where the Sim card was inserted. I was so pleased with the service, the price and the speedyness. Will definitely go back and always recommend. Lisa Anderson From California

The owner Polo very clearly knew his stuff. I would bring more broken tech to him in the future…read morefor eval. It was a bit more difficult to effectively communicate with the two other younger staff members, who were polite and eager to help, but at times I felt not understood. I filled out an online form, but in the future, I'll be sure to write my concerns on a sticky note so nothing gets lost if I have to repeat what's going on. It was nice that I wasn't charged for initial unsuccessful repair (since replacing the two charging ports didn't fix the dead laptop). I only paid the diagnostic fee and to get data off the laptop. The store ultimately felt it was a motherboard issue, but I didnt replace it and will just look for a new laptop.

this place scams, 162$ repair for a 150$ xbox. shame on this location shame to n the social media…read moreplatform for it. the hdmi port is the most common broken part on a new xbox that costs like 20-40$ 162$ repair is genuinely scamming and is bad business. don't go here whatsoever.

I cracked my glass on my phone over the weekend, and immediacy called my phone company. Insurance…read morewas gonna be a standard $250. I did a search online and found The Phone Booth. I got a quote online and then when I got there, the informed me of a sale ... saved me some cash! If I would have checked yelp before I left.. I could have checked in and got a free tempered glass screen cover! Lol. Oh well; im just happy my phone isn't broken anymore. The staff was beyond nice.. and super quick! Repair took about 45 mins

From the owner: Device repair is our bread and butter. We have experienced repair techs ready with the highest…read morequality parts to get your device back up and running. Our lifetime warranty on all iPhone screens can't be matched. Save money by trading in your device towards your new one. Or, sell your new or used device for cash on the spot. All devices sold come with 180 Day Warranty. We have high quality tempered glass protectors available for several smartphones. Pair that with a good case and keep that phone protected.

My husband and I went in, after a bad experience with Spectrum, and they were ALL about customer…read moreservice when you stepped through the door! Im so tech stupid it's embarrassing and they set us up with THE perfect associate. Her name is Joie, yes pronounced "Joey". We got more than we thought we could afford and she even helped me set up my email. Turns out that wasn't easy but she wouldn't give up! Trust me. Go to the store and see her and you'll know exactly why this comment is so long and why I gave them, and her, 5 stars! Thanks Joie!

JOIE, Joie, Joie...I pray US cellular knows what a gem they have ! I did not have an appointment…read moreshowed up had to wait, but it was worth it. I told Joie when it came time to get a new phone I would be back. While waiting, I overheard the interaction she had with each person ...what struck me most was how each individual appeared to be like family. Joie has a gift with people and she exceeds and exudes what customer service is all about. Getting a new phone is always stressful but she made it the best part of my day kudos to US cellular. I hope she is honored where she works and other employees take note of her genuine care and concern of each individual and polite demeanor !!! Grate for Joie, Sheila

This was my 3rd visit to a T-mobile store (all different locations) and my last visit because…read moreBrittany was on point and helped me transfer over 2 AT&T accounts and 2 Verizon accounts flawlessly under one T-mobile account. It took some time but she made the wait bearable because she was very friendly and personable. I did a lot of research switching over because I had been with AT&T for over 15 years but I couldn't deal with my phone bill increasing all the time over the years. I know my first bill will only make me feel better about changing providers! So far I haven't seen a difference yet with signal or downloading, etc. My boyfriend said he's noticed slower download speed but nothing drastic. Saving $300/month on a family plan is well worth it!

From the owner: Visit the T-Mobile store in Wichita Falls and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2600 Central Freeway Ste 110 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Talked to them about a hot spot. Pretty quick in the conversation the sales person at Sam's in…read moreWichita Falls, Texas ask me for my social security number. Which I quickly told her hell no. She replied back that if I gave her the last four numbers that would be sufficient and I did do this. After about 10 minutes of being asked questions so that I could get signed up - she ask for the first 5 numbers of my social security number. I once again told her hell no and promptly left after wasting 10-15 minutes trying to get signed up. I will never use t mobile for anything. Even if they took over all of the world wide cellular business - I guess I would do without a phone!

Employee took forever to help us with a new phone along with flirting with each other. Other…read moreemployee that was nice helped many other customers without a problem. But the man helping us kept flirting with the girl working and was too busy helping her and not helping us.

Just your Average overpriced Best Buy…read more Had to stop in here to get moi a new phone charger for me surveillance device. I must let the world know where I am at all times just in case someone needs me to tell them where the best place to get takoyaki balls is. Best Buy "?" saved the day! Got me a new phone charger & was back in the saddle makin takoyaki surveillance tracks all over the country. However, No takoyaki balls in Wichita Falls just Best "?" Buy. Should have been a Cowboy. haha. Bye Bye.

Unfortunately they carry Samsung products. My wife is convinced that the Samsung products Best Buy…read morecarries are the cheapest products that best buy unloads for them. We have bought several Samsung products and most of them have gone out or broke in some fashion. We didn't buy the best buy in insurance and Samsungs customer service is the worst I have ever dealt with so there fore the 1 star.