Cannot say enough great things! Fastest experience getting my internet equipment. Shay helped us…read moreand she was so sweet. As a matter of fact- every single employee in the building was as kind as could be. Shay was knowledgeable and made sure our process was quick, easy, and straightforward. We are currently activating our equipment as I write this, and even the self install is super simple. This is our first experience with Spectrum and we are extremely pleased.

Spectrum sucks, ​it's always going out on us plus it has spanish commercials. We live in a English…read morespeaking country, I mean come on Spectrum.

My phone died friday evening. Came in just before store closed. They could not save my phone…read more Stayed late to get me all set up. Great service!

Absolute best workers this morning a gentleman and a woman help me absolutely the most help I've…read moregotten in a store in years they were very nice very helpful hands down knew exactly what they were doing I had my phone in a wreck so many things downloaded I couldn't even get it to come on and these two people saved my phone I just want to tell them thank you so much they are the absolute best if you have any problems with your phone don't go to geek squad go to Verizon store in Sikes center hands down best service I've had in years in any store in any restaurant genuine helpful new their job did it fast you can ask for anyone or any experience to be better !!!!!!!!

I haven't had the pleasure of trying NTS out myself but have heard rave reviews from people in the…read moreIowa Park area. Been in Wichita Falls almost 2 years or more for businesses ,but still no residential services!? Come on NTS roll out the residential services already so we have another choice in the area.

If I could give zero stars I would. This is the WORST phone service company in Wichita Falls, in…read moremy humble opinion. First of all, they do a "bait and switch" pricing. If you are a busy business owner, you will not have time to go line by line on the plan you have and the plan NTS offers. By the time they "nickel and dime" you for each basic feature, NTS is probably the MOST expensive servicer. Stick with Webfire (wish I had). Next, they were past due for installation for weeks, if not months after the promise date. Third, there is definitely something wrong with the service. For months and months there has been some kind of glitch in the phone lines (think the "dropped" signal when there was call waiting). By the way, I put in a repair ticket for this issue in July of 2017. Guess how long it has been since they returned my call to make a repair? Never! We had to call them again yesterday. I HATE THIS COMPANY! And the icing on the cake.....I can't get out of this contract for another 2 months and 15 days! (I've been counting the days until my freedom since 2016). The internet is fast though, and i haven't had a problem with that. But the phone service-No. Just....No.

The connection is alright and we haven't had any problems with customer service until today…read more The guy who came out was very opinionated. I simply allowed him to fix our wifi and noted his complaints as he uttered them. He advised multiple times that we move and complained about having to come out to our home on a Friday afternoon before Labor Day weekend. He even said that we owed him "a whiskey or something" and said that coming out to our street to help us and our neighbors is the worst. It's really not my problem if he doesn't like his job or enjoy the location of our home. He doesn't have to live here. And from now on, please do us all a favor and send someone else. I'm sure he would be okay with the arrangement as well.

From the owner: Pinnacle Network Solutions was founded for one reason only; to provide fast, reliable on-line…read morecoverage to rural areas that big companies won't serve. No longer do you have to live in the center of town to be connected. We offer high speeds, up to 5mps download, and dependable signal to even the most isolated area. Pinnacle provides custom installation and business services including in-office consultation and installation. We provide service to hundreds of customers in Petrolia, Burkburnett, Archer City, Iowa Park, Lake Arrowhead, Wichita Falls, Olney, Holliday, Nocona, Dean, Electra, Byers, Cashion, City View, Henrietta, Arrowhead Ranch Estates, Newcastle and now even in Vernon. And more locations are being added soon. All of this, at an affordable price...from $49 per month.. Speed...reliability...innovation. Pinnacle Network Solutions provides it all.

The service is horrible! The speed isn't fast enough to browse the Internet let alone skype with my…read morefamily or watch videos. I'm canceling my service with Clearwire and have already scheduled service to be hooked up with Time Warner.

My husband and I went in, after a bad experience with Spectrum, and they were ALL about customer…read moreservice when you stepped through the door! Im so tech stupid it's embarrassing and they set us up with THE perfect associate. Her name is Joie, yes pronounced "Joey". We got more than we thought we could afford and she even helped me set up my email. Turns out that wasn't easy but she wouldn't give up! Trust me. Go to the store and see her and you'll know exactly why this comment is so long and why I gave them, and her, 5 stars! Thanks Joie!

JOIE, Joie, Joie...I pray US cellular knows what a gem they have ! I did not have an appointment…read moreshowed up had to wait, but it was worth it. I told Joie when it came time to get a new phone I would be back. While waiting, I overheard the interaction she had with each person ...what struck me most was how each individual appeared to be like family. Joie has a gift with people and she exceeds and exudes what customer service is all about. Getting a new phone is always stressful but she made it the best part of my day kudos to US cellular. I hope she is honored where she works and other employees take note of her genuine care and concern of each individual and polite demeanor !!! Grate for Joie, Sheila

Great Place! I would recommend anyone that wants Apple Geniuine Parts installed to come here!read more

We were and continue to be so impressed with this company, most especially Richie and Fluffy!…read moreRichie was able to reset phones and desktop, after many, many hours of hard work. My fiancée has Alzheimer's and had locked himself out of all his devices and Richie patiently, compassionately, worked diligently to help us find solutions. This has been one of the hardest reviews to write because the superlatives are endless! Richie was able to find work-arounds in a very difficult situation. Richie thought it would help restore muscle memory and it has! There's a lot more wonderful accolades to say but if you're looking for affordable, professional and efficient place for all your Apple needs, MacTech is your only stop! They treat everyone who walks through the door like family, showing respect, warmth and care! Better service, you'll not find. We are so grateful to Richie, Fluffy (in-house emotional support pup) and the entire staff, thank you!! Big hugs to Fluffy, too :)

The owner Polo very clearly knew his stuff. I would bring more broken tech to him in the future…read morefor eval. It was a bit more difficult to effectively communicate with the two other younger staff members, who were polite and eager to help, but at times I felt not understood. I filled out an online form, but in the future, I'll be sure to write my concerns on a sticky note so nothing gets lost if I have to repeat what's going on. It was nice that I wasn't charged for initial unsuccessful repair (since replacing the two charging ports didn't fix the dead laptop). I only paid the diagnostic fee and to get data off the laptop. The store ultimately felt it was a motherboard issue, but I didnt replace it and will just look for a new laptop.

this place scams, 162$ repair for a 150$ xbox. shame on this location shame to n the social media…read moreplatform for it. the hdmi port is the most common broken part on a new xbox that costs like 20-40$ 162$ repair is genuinely scamming and is bad business. don't go here whatsoever.