YALL. I have been "repairing" a camera lens for many months and made a major mistake - the screws…read morerequire a JIS instead of a Phillips head. I stripped the screws, BAD. I tried every method to remove the screws - using a hair dryer, WD-40, the rubber band trick, and so on. I literally drew blood trying to remove these things. Last week I called quite a few local stores asking if they'd be able to help me. Most store's answers were "absolutely not" or "only if you bought the product from us". I went to CPR on a whim because it was close to Starbucks + open during the lunch hour. And boy am I glad I did. They were able to remove the stripped screws in mere minutes and they were super friendly. I'll absolutely use them in the future for any of my tech needs.

Fixed my Xbox in one business day. Great customer service and speedy repairs. 10/10 would recommend…read moreto anyone in the area.

There is absolutely no reason to expect to be next in line. Also, be prepared to leave poorer than…read moreyou were when you go there. Staff is hip. They also know their stuff.

Visited this store this past weekend and I won't return. I have been an at&t customer for 20+ years…read morebetween their diffent services. The staff are very friendly but don't seem to know what they are doing. Before upgrading the phones the young lady helping us tried making changes in my account which when we tried checking out and paying triggered a fraud alert. This locked my account for almost 3 days before the fraud department called me back to clear up the matter. I was told the changes she made triggered the fraud alert and it could have been totally avoided had she followed the proper process. When I called the store to let the manager know what happened she graciously apologized, but here is the reason I will not return. I asked the manager if she would personally assist me in getting my order processed, which I don't consider to be that big of a request, to help her employee to ensure no more mistakes were made. Instead of saying she would be happy to help she stated "No, I don't do sales because no one would get the commission". All this tells me is she is concerned with money and the bottom line NOT HER CUSTOMERS. Another AT&T store got my business, the commission, and better deals on my plan. I will shop somewhere that I am a person and not a $.

Cannot say enough great things! Fastest experience getting my internet equipment. Shay helped us…read moreand she was so sweet. As a matter of fact- every single employee in the building was as kind as could be. Shay was knowledgeable and made sure our process was quick, easy, and straightforward. We are currently activating our equipment as I write this, and even the self install is super simple. This is our first experience with Spectrum and we are extremely pleased.

Spectrum sucks, ​it's always going out on us plus it has spanish commercials. We live in a English…read morespeaking country, I mean come on Spectrum.

My cell phone was not charging. I took it to T-Mobile and I would have had to pay an insurance…read moredeductable and they would have had to send it off for repair. This would have left me without a phone. One of the employees recommended The Cell Phone Guy, which I immediately took my phone to. They were able to clean off the charging port which had grass and debri built up inside the casing which prevented the phone from charging properly. They repaired my phone immediately, and my repair cost was reasonable. I definitely recommend this business.

got my iphone done here and everything was perfect! the customer service was amazing! i talked to…read moreTaylor, Gio and Felipe and they were amazing.

The owner Polo very clearly knew his stuff. I would bring more broken tech to him in the future…read morefor eval. It was a bit more difficult to effectively communicate with the two other younger staff members, who were polite and eager to help, but at times I felt not understood. I filled out an online form, but in the future, I'll be sure to write my concerns on a sticky note so nothing gets lost if I have to repeat what's going on. It was nice that I wasn't charged for initial unsuccessful repair (since replacing the two charging ports didn't fix the dead laptop). I only paid the diagnostic fee and to get data off the laptop. The store ultimately felt it was a motherboard issue, but I didnt replace it and will just look for a new laptop.

this place scams, 162$ repair for a 150$ xbox. shame on this location shame to n the social media…read moreplatform for it. the hdmi port is the most common broken part on a new xbox that costs like 20-40$ 162$ repair is genuinely scamming and is bad business. don't go here whatsoever.

I cracked my glass on my phone over the weekend, and immediacy called my phone company. Insurance…read morewas gonna be a standard $250. I did a search online and found The Phone Booth. I got a quote online and then when I got there, the informed me of a sale ... saved me some cash! If I would have checked yelp before I left.. I could have checked in and got a free tempered glass screen cover! Lol. Oh well; im just happy my phone isn't broken anymore. The staff was beyond nice.. and super quick! Repair took about 45 mins

From the owner: Device repair is our bread and butter. We have experienced repair techs ready with the highest…read morequality parts to get your device back up and running. Our lifetime warranty on all iPhone screens can't be matched. Save money by trading in your device towards your new one. Or, sell your new or used device for cash on the spot. All devices sold come with 180 Day Warranty. We have high quality tempered glass protectors available for several smartphones. Pair that with a good case and keep that phone protected.

My husband and I went in, after a bad experience with Spectrum, and they were ALL about customer…read moreservice when you stepped through the door! Im so tech stupid it's embarrassing and they set us up with THE perfect associate. Her name is Joie, yes pronounced "Joey". We got more than we thought we could afford and she even helped me set up my email. Turns out that wasn't easy but she wouldn't give up! Trust me. Go to the store and see her and you'll know exactly why this comment is so long and why I gave them, and her, 5 stars! Thanks Joie!

JOIE, Joie, Joie...I pray US cellular knows what a gem they have ! I did not have an appointment…read moreshowed up had to wait, but it was worth it. I told Joie when it came time to get a new phone I would be back. While waiting, I overheard the interaction she had with each person ...what struck me most was how each individual appeared to be like family. Joie has a gift with people and she exceeds and exudes what customer service is all about. Getting a new phone is always stressful but she made it the best part of my day kudos to US cellular. I hope she is honored where she works and other employees take note of her genuine care and concern of each individual and polite demeanor !!! Grate for Joie, Sheila

This was my 3rd visit to a T-mobile store (all different locations) and my last visit because…read moreBrittany was on point and helped me transfer over 2 AT&T accounts and 2 Verizon accounts flawlessly under one T-mobile account. It took some time but she made the wait bearable because she was very friendly and personable. I did a lot of research switching over because I had been with AT&T for over 15 years but I couldn't deal with my phone bill increasing all the time over the years. I know my first bill will only make me feel better about changing providers! So far I haven't seen a difference yet with signal or downloading, etc. My boyfriend said he's noticed slower download speed but nothing drastic. Saving $300/month on a family plan is well worth it!

From the owner: Visit the T-Mobile store in Wichita Falls and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2600 Central Freeway Ste 110 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Your average stand-alone Tmobile store. They have more than the kiosks and seem to have better…read morecustomer service too. Very clean, but not very much accessories to choose from. I upgraded my phone and the gentleman that helped me was very knowledgeable about phones and technology. He was not your average Apple fanboy. He kinda reminds me of the comic book guy from The Simpsons, except with phones lol. Anyways, smooth transaction, didn't try to sell me on any garbage and very professional. I would recommend this tmobile location out of the two in Wichita Falls lol.

Talked to them about a hot spot. Pretty quick in the conversation the sales person at Sam's in…read moreWichita Falls, Texas ask me for my social security number. Which I quickly told her hell no. She replied back that if I gave her the last four numbers that would be sufficient and I did do this. After about 10 minutes of being asked questions so that I could get signed up - she ask for the first 5 numbers of my social security number. I once again told her hell no and promptly left after wasting 10-15 minutes trying to get signed up. I will never use t mobile for anything. Even if they took over all of the world wide cellular business - I guess I would do without a phone!

My phone died friday evening. Came in just before store closed. They could not save my phone…read more Stayed late to get me all set up. Great service!

Absolute best workers this morning a gentleman and a woman help me absolutely the most help I've…read moregotten in a store in years they were very nice very helpful hands down knew exactly what they were doing I had my phone in a wreck so many things downloaded I couldn't even get it to come on and these two people saved my phone I just want to tell them thank you so much they are the absolute best if you have any problems with your phone don't go to geek squad go to Verizon store in Sikes center hands down best service I've had in years in any store in any restaurant genuine helpful new their job did it fast you can ask for anyone or any experience to be better !!!!!!!!