We needed our basement carpet cleaned, we even thought it may need to be replaced. Steamway came,…read more gave us a reasonable estimate and made an appointment for as soon as they could come and perform the service. They were so professional. When they were done, it was like magic. Every stain, every discoloration was gone. It really did look like we had gotten new carpet. We are pleased as can be. We've got their phone number written down and will certainly have them come back the next time we need carpets tended to.

DO NOT hire this man! He called me three times for a model number and then a fourth time. Claims he…read moredidn't get my text with it. I never sent a text. We talked on the phone every time. Now he says I am wrong! Told me I'm crazy! We wasted two weeks with him. He needs to retire! Horrible person!!!

I had an oven repair issue so I called this place. After a lot of confusion I finally got a phone…read morecall saying they would be out to take a look at my oven. A half hour later I got another call saying they couldn't make it and to try someone else. Basically they decided they didn't want to come for whatever reason and bailed on me. I asked if they could come next week and said to find someone else. Wow. Will never call them again.

The tech there was very helpful and the store is so much cleaner then the last time I was there. No…read moremore birds in the main store I could still hear them somewhere but service was so much better I will definitely be back

Quick & easy process. I've never had an issue with dropping packages or mailing them out.read more

As all other reviews stated, Tom is not a very happy individual and his terrible customer service…read more I remember when they moved to the area a little over 15 years ago. Tom is a person. Just sucks if I'm being quite frank. There's one time he even opened one of my boxes, extremely unprofessional. I really hope that he retires and that that store gets shut down.

I highly recommend their service. Their technician Dean was outstanding with knowledge of…read moreappliances and professional in appearance and his personality was pleasing. He knew how to troubleshoot in a timely manner and was able to repair appliances immediately upon having the appropriate parts. I have never had a service tech perform as well. Great job!!

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Spencer you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

Dropped off a tablecloth g or cleaning. Picked it up...it was packaged in plastic....put it in a…read moredrawer and didn't use it for 3 months...went to use it and it was MOLDY! tablecloth had been packaged wet and was still wet! Complained via their website and haven't heard a word. Will never use again.

It is ok ONLY to wash! I dried one small blanket for 55 minutes to leave with it still damp! Dried…read moreother clothes for 45 minutes to finally just give up and leave with them damp! DEFINATELY not worth the driers. 1 Washing machine leaked, the others seemed ok but, the old washers took forever!!!!