1 star because I can't give 0…read more I signed up for att a month ago and was told my device through Verizon would be paid off and yet Verizon pulled 519 from my account today. So the sales rep told me a lie and now I'm out $519 I didn't have to begin with. I was with Verizon for 7 years and switch to att and have nothing but lies told to me. And I've been with att for only a month. I'm upset and I've been crying all day. I have no way to pay my other bills because this guy wanted a sale and was willing to tell me anything to get his sale numbers up. Every ATT rep I talked to (all 5) tells me I'm screwed and I'll never see my money again, this happens all the time. So therefore att just lets sales rep say what they want to sell their product and don't hold them accountable. I'm willing to go to whatever lengths I need to to get my money back. I don't care if it comes out of that man's paycheck. He should think before he takes advantage of people and lie to them for his own benefit. Basically he stole from my family to feed his. This isn't okay and I'm so angry AT&T won't back me on this

Service here is terrible. I alway have issues when trying to pay my grandmothers AT&T internet bill…read morewith them. They have refused my payment multiple times and I'm only trying to pay in cash. They never want to look up he account and only make excuses on why I can't pay.

My Apple Watch Series 3 Hermes was having issues sending texts while away from my iPhone. I needed…read moreto replace the battery; it was apparent from the lightning bolt I was getting after sending messages and them failing. I went into QUACK QUACK, and within two to three hours my watch had a new battery and was ready for pick-up. I had been other places before for my iPhone and the turn around and attention to my needs was unmatched at QUACK QUACK. I highly recommend and I'll be back when needed. BRAVO!!!!

The worst phone repair I went in for a screen came out with other problems !! As well when I went…read moreback he offer me to purchase rather than help fix a problem he caused ! Not the first time won't be returning again

Fixed my phone quickly and explained what was wrong with it,Great customer service and very friendlyread more

For the first time, I recently went to this repair shop for my PS5, and the situation on what was…read moregoing on with it. And just in a few days (3-4) I have received a call from them to come in and watch them test everything and it was fantastic! My PS5 works now! Customer service was also amazing! I do recommend coming here if you need a simple repair for whatever technical issue you have. And the price to just get it repaired was super cheap. I was in shock!

Absolutely fantastic customer service! My wife and I went in for new mobile phones, and Michael…read morequickly outlined (and showed, all demo phones on the floor are fully functional as opposed to just having a sticker on the face that shows what the display looks like when turned on) the differences between the latest Droid phones and the iPhone so that we could make an informed decision. Once that was complete, he quickly transferred over all the data from our old phones and got the paperwork done. He even made sure that our original Unlimited Data Plan was grandfathered in so that we weren't stuck with the current plans that limit the amount of data downloaded per month. To top it off, the manager broke away from the customer he was with to make sure that everything was just right. I walked in the store today and asked for a refund for our phones since the price of the iPhone 4S dropped by $100 with the announcement of the the iPhone 5 release next week. Without any hassle, I was quickly credited $200 on our bill, and again the manager was right there with the saleswoman making sure that I was satisfied (in spite of the store being busy again). There are a lot of choices when it comes to wireless phones and services, but I am more than satisfied that the customer service provided makes up for any $5 or $10 discount that you might find somewhere else.

BEWARE, I just traded in my phone last Thursday and was told to bring my old phone in within a week…read moreand get a $350 credit. This morning I brought in my phone and was told I would not get the credit unless I changed my plans. This was a blatant misrepresentation and an unfair and deceptive trade practice. Do not trust this store.

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more

Great service. My computer died on Saturday night. I called Cell Phone Paradise on Sunday and in…read moreless than three minute, over the phone, my computer was up and running perfectly. If I ever have another problem Cell Phone Paradise will be my first and only call. Allow me to repeat:: This was on a Sunday!

Thank you my husband and I been there few times. great place, and great service…read more It's the best cell phone repair service in Fort Mill

Knowledgeable, personable and easy to work with. They were accommodating and all about pleasing…read moretheir customers. I would definitely used them again when the need arises.