Hot stuffy and not well ventilated store. No barriers or sanitary procedures in place during COVID…read more Staff is sloppy, unprofessional and unmotivated to problem solve and offer good customer service.

Very helpful staff. I had a problem charging my iPhone and it was late. The guy helped me sole the…read moreoriginal issue without trying to sell me a new phone or stuff I didn't need. I bought a new cord and wall adapter which of course was overpriced but top quality. I was n and out n 30 minutes tops. I will b back.

Kerrington was amazing, she provided excellent customer service and made my phone beautiful again.read more

Super friendly and knowledgeable staff and their prices are very competitive. I will definitely go…read moreback to this store the next time I need a phone repaired. I recommend this business.

Replaced worn, tears in laser jet fuser rollers. My own…read moreestimate with parts from Amazon was more than this shop's quote. Printer works fine now.

Unreliable service, followed by wasted money on empty promises. I wouldn't waste your time calling…read morethis worthless company.

This store is an absolute nightmare. I came in with a replacement already authorized by T-Mobile…read morecorporate, but the staff here made it impossible. The woman who "helped" me was rude, unprofessional, and honestly made me feel like she was trying to withhold or even steal my phone. I ended up leaving and going through corporate directly because they were completely useless. The staff is sexist, untrained, and untrustworthy. There are no bathrooms, no accessibility for disabled customers, and zero customer service skills anywhere in sight. While I was waiting, I overheard another customer complaining that someone here had taken pictures of his credit card information. Whether or not that's true, it tells you everything about how shady this place feels. This location is nothing but scams and incompetence. Save yourself the frustration and go to a different T-Mobile store -- or better yet, deal with corporate directly. This place should not even be open.

I have been a t-mobile customer for decades. I have had the same plan since 2017. my plan included…read moreup to 3 lines of service, I just recently added the third line. since adding the line they have told me that my plan did include the line but then they billed me for the additional line. Now they claim I have to pay $145 for three lines instead of the $90 on my original contract. I asked to speak with a manager in order to resolve the issue. it's been almost three weeks and o have not had a return call. My next bill is coming up to be paid so I had to remove auto pay so they won't take money from me then issue me a credit. I would look at other services before using T-mobile, they don't do what they promise.