My 80-year old mother visited this store to get a new charger cord for her iPhone. Apparently, to the salesperson (Zane G), that meant that she needed a new phone, iPad ($730), and apple watch ($330). He also sold her a data plan for the iPad that she didn't need ($36 per month), and a data plan for her iPhone that is well in excess of what she needed. In my view, Zane was an opportunistic salesperson who took advantage of an older person who didn't know what she was doing. And frankly, she doesn't have the money to pay for them. My siblings and I found out about these purchases in time for her to take back the watch, but we were too late on the iPad. If this situation represents how the salespersons at this Verizon authorized retailer treat all their customers, I would recommend another Apple/Verizon retailer. read more