The lack of willingness to help, left a lot to be desired. Whoever the guy was, he was more…read moreinterested in his cell phone. When I walk in with questions. I expect straight forward answers.

I worked with vivian at the Granite Falls T-Mobile store. She was extremely knowledgeable, and also…read moreextremely pleasant to deal with. I came in very frustrated and she calmed me down and got me straightened out and I left the store with a smile on my face.

Great place to pickup a battery. With little or no usage…read more Great people to work with. This place is easy to find off 321A.

I walked into the Mooresville location yesterday with a battery I purchased from this very store…read morejust two years ago--still well within its 4-year warranty. I had already removed the battery from my vehicle and driven 30 miles to return it. Although I'll refrain from calling out individuals by name, I was immediately told that the battery needed to undergo a 24-hour test to determine whether it would hold a charge. Then I was asked, "What do you want to do?" I explained that my truck was stranded and that waiting 24 hours simply wasn't an option. My concern received no meaningful response. Instead, my only choice presented was to purchase a new $270 battery while the original one was being tested. I was warned that if I installed the new battery, it would be considered "used" and non-returnable. I explained that this put me in a no-win situation, and only then was I told I might receive a refund if the original battery failed the test. To avoid being stuck with a non-returnable battery, I borrowed a car overnight and waited for the test results. When I called the next morning, I was told they never actually performed the test because they "have to take the batteries off the chargers when they leave for the night." Instead of acknowledging the inconvenience this caused, the employee launched into a long explanation of store policies and excuses. When I explained that I had borrowed someone else's car because of the misinformation I was given, I received a half-hearted "sorry"--delivered with an attitude that made it clear they didn't care. When I said I still felt I was being misinformed, the employee replied, "I resent that insinuation, and I need to take care of another customer." Then he hung up on me. After driving 30 miles, being misinformed, having my time wasted, being left without my own vehicle, and receiving dismissive and unprofessional treatment, I can confidently say this has been one of the most frustrating customer service experiences I've ever had.

We had a great experience at the Sprint Store in Hickory NC. Iris helped us and she was great! She…read morewas very knowledgeable about the phones and accessories. We will be back. Thanks Iris.

Very nice people here. I come here multiple times and it's never any different always very helpful…read more They always help you find the right size box to put your things in and they pack it so neatly to help prevent damaged very thoughtful..

Today was my first time to this UPS! I usually take quite a few returns from Amazon, and I have…read morebeen going to the UPS on 127. I will NOT be returning to that store! A couple of the workers are pretty snitty and NOT friendly at all. Who wants to do business with poor attitudes? Not me! What a breath of fresh air! The young lady that helped me was very pleasant and friendly! Her name is Cecilia! I think she probably needs a raise because of her skills and personality! I definitely will be back next week. Thank you, Cecilia!

Well stocked with friendly helpful staff…read more Got up last Saturday and my wife asked me to check the ink level in her printer Needless to say, the color cartridge was critical and black not far behind. We were already getting pre travel vaccinations at CVS so we stopped by Staples. We were in and out with our purchase in less than 10 minutes and that's with having to ask an employee a question on pricing. Good store.

We printed some signs for an event. The colors were a light green & dark green. The dark green came…read moreout black and when we brought it up to the worker he said that their printers can't print very specific colors. The attitude from the worker was a little off putting. We didn't think that printing something in green wouldn't work. Just a heads up if you want to print specific colors.

Great service - Great staff…read more Cricket is AT&T service for cheap. Angie and Greilynn are amazing representatives who are knowledgeable, helpful, and kind.

HEC helped us with hanging and setting up TVs in our new home. We have built in surround sound and…read morespeakers throughout the house. We had no idea how to hook them up but now it's seamless. They also helped hook up our security cameras to the existing home system. Communication, timing and price we're all great. We're lucky to have someone in town that gets things done!

This store is under new management and they were very helpful in assisting me with my phone issues…read more Very knowledgeable and courteous.

My wife and daughter had told me horror stories of the terrible customer service in this store, but…read moreon 1/3/14 I got to experience it for my self. I walk in and the woman behind the counter is BS'n with a customer. I wait for aprox. 10 minutes before the conversation ends. She makes no offer to help me. I had to tell her I wanted a new Boost phone I got for Christmas activated and all data transferred from my old Boost phone to the new one. She informs me it will be a $15 service charge to do this. I ask why explaining these are Boost phones and I am a Boost customer and have been for over 5 years. She says it does not matter because the phone was not bought in that store. Really??? Just because the phone was not bought in that store your going to screw me out of $15? I profanely informed her she was not getting $15 from me for something that I could go home and do online for free. There is also a sign in the store that says if you make a payment on your account in the store there is a $3.60 service charge! Again something you can do on your phone or on line for free. What happened to customer service???? Now its lets see how much extra money we can screw the customer out of. The woman behind the counter badly needs a to be retrained in customer service or find a job elsewhere. I'll never step foot in this store again.