5-10-26 Mr Phix is the real deal from beginning to end…read more #1 they are open 7 days a week #2 the employees are first rate #3 the fees are more than equitable. I have had the pleasure of being served by Mica and Ty on different occasions -- both were very patient, keen listeners, courteous, and well in formed with tech skills. TED, the owner, has assembled a remarkable group on young men and women at Mr. Phix. HIGHLY RECOMMENDED!!

My wife and I both had new batteries installed in our iPhones her replacement went perfectly I had…read morea small problem with mine it was immediately fixed with no charge the staff was great highly recommended

We had an amazing experience upgrading our phones! They took the time to explain to us exactly the…read moredifferences between the plans, and helped us get all the phones on our plan upgraded. Shout out to Reggie for his professionalism, patience, and fantastic customer service!

I am fed up. I have had TMobile's home internet service for about 90 days. First couple months were…read morefine. November has been horrible. POOR SPEED constantly. A speed test tonight of internet speed on my tv is 3.76 Mbps. I ran the test after trying to watch a 720p streamed 45 min show that took over an hour because it kept freezing every 5 to 10 minutes.  This happens most every night now. I only watch tv at night & steam my shows using 720p or lower. I am a household of 1 person. There is no way a family could use this service! I have reset my gateway numerous times. I am showing back to Spectrum next cycle! I am done!

Outstanding customer service, very friendly and super competent and knowledgeable…read more I'll definitely use this place again.

Have used CW in the past for hardware repair and found them reasonable and good. But we can now…read morehighly recommend them for email migration. If you have an email address that is no longer supported or useful, and you want to move all your emails from the old address to a new address (in our case from Embarqmail to Gmail), then look no further. We knew it would be a nightmare for whoever tackled this (an IT friend tried for a couple of days with no luck), but Eric from CW never gave up and although it took longer than either he or we expected, it is completed now with no problems. We were panicked about losing old emails with significant information, but everything transferred. And it's a flat rate to do this. After checking around, their price was reasonable and we are completely satisfied. We highly recommend Computer Warriors!

I go to Payless Wireless multiple times a year because as you know, IPhone screes break like every…read more3 months well if you are me at least they do lol. The first time I went I could tell this place was special the owner Bryan is supper chill, easy to talk to, and if you are lucky he will bring his two amazing dogs with him to work. Which by the way are the most best behaved dogs on this planet lol and super sweet. Bryan is so patient with what ever you need help with. He has basically taught me everything I need to know about my IPhone in 10 minutes. If you need a new phone or a phone fixed this is the best place to go in Wilmington. 100% recommended PS: I'm pretty sure they do it all like also fix laptops, computers TVs etc..

By far the best cellphone repair store in wilmington…read more Defiantly the best prices and the fastest service. And if they can't fix it, you don't pay!!

I just switched from Verizon to T Mobile at Sam's Club. Verizon was overcharging me and their…read morecustomer service was not good. Customer service is #1 for me. So, when i encounter it, I am going to take time to recognize it. Matt Gibbs at T Mobile in Sam's Club was the best i have ever experienced in cell phone service. Now in case you are suspicious of this review, I did not know him, he is not a relative of mine, I had never seen him before. Switching cell phone service can have its issues (I had my wife's phone but not her code to open it) and Matt was content and helpful while i tracked it down. Also, T Mobile's pricing is so much better than Verizon it saved me money and plus the perks from Sam's Club were nice. Anyway, if you are looking to switch, go see Matt Gibbs inside Sam's Club. This guy is excellent!

Many things you would call 611. This fails so often and our bill would increase. This store and…read moreits employees are incredible! Not only did they know every feature and price, they would call for us to work with the phone support. Several things calling in are not correct because things change often. The people at this location know up to date info, offer T-Mobile Tuesday discounts and are truly all about this company. I highly recommend all of your phone needs by going in to this location. They even know how To take any unlocked phone that will work on T-Mobile and have it work. My wife and I were just here and after, the 611 phone support dropped her lines again and it was two days to fix. We should have simply returned to this store and let them assist us. Well don T-Mobile

They were friendly and efficient and they charged what I would assume to be a reasonable price.read more

Great service. My computer died on Saturday night. I called Cell Phone Paradise on Sunday and in…read moreless than three minute, over the phone, my computer was up and running perfectly. If I ever have another problem Cell Phone Paradise will be my first and only call. Allow me to repeat:: This was on a Sunday!

I couldn't be happier with the service. I thought I'd cracked one of the lenses on my iPhone 16…read moreProMax and that I'd need to shell out big bucks for it to be fixed. The very courteous technician quickly diagnosed that it was only the screen protector on the lens, not the lens itself that was cracked. He replaced efficiently and just a few minutes later I was on my way home! Give that man a raise! He was handling a long line of customers, fixing items quickly, and doing it all with kindness! Highly recommend!

Outstanding experience! Joe was extremely helpful and fixed my clogged charging port and even…read morecleaned my phone. Very professional service at a very reasonable price. Highly recommend.

Update 8/11/25:…read more Issue 1: Thank god for asurion because I would have never gotten my diagnostic fee back without Kadrian the case manager. Kadrian reached out to the owner of this establishment about refunding me and they denied to refund me without an explanation even though they didn't give me a diagnosis as to what was wrong with my PlayStation 5. Issue 2: Which brings me to my next issue, I just found out that Ubreakifix, upon putting my unit back together, they didn't 1. Put my side plate covers securely on and 2. They forgot to put the power button back in the unit. I have taken my claim up with Kadrian the case manager and he is reaching out to the store owner once again to "rectify" the unprofessionalism and lack of detail and will get back to me. If I have to escalate this further, I will. This type of business is quite atrocious. Issue 3. I have never seen anything more unprofessional in my life. Conclusion: I would try your luck somewhere else because this business is not honest nor professional. Come here at your own risk. 7/28/25: The customer service was professional and pleasant. However bringing my ps5 slim in due to a surge issue was different. Even though it's posted they can repair the issue or at least find the issue through professional troubleshooting. I ended up paying a $60 diagnostic fee without any clue as to what is going on with my ps5. It was a "sorry it's beyond my troubleshooting capabilities", which is in and of itself a letdown. I could understand not being able to repair it, but not being able to troubleshoot the issue and having the unit for 3 days is a bit much, but then again.. this is from the customers POV. Can't say I'm satisfied, but who would be considering the outcome.

I broke my screen on my IPhone 16 Pro Max, I filed a insurance claim through Verizon and was…read moredirected to this store. The customer service upon entering the store was friendly and helpful, after dropping my phone off they were done within 2 hours and I'm highly satisfied with their quality of work. The insurance in definitely worth it as I paid nothing for the phone repair.