Very disappointed. Bought a pink iPhone 16 last monday and they told it would come in 2 days. Its…read morenow Saturday and they are now saying its come on monday or Tuesday its a bit frustrating to keep being told a date that wrong not only that our phone bill every month is so high. Im genuinely wishing I went with Verizon or xfinity.

I had an issue with a broken hinge on my HP laptop (thanks HP for making them plastic where there…read moreis stress opening and closing your laptop). He was able to expoxy it and so far it is still holding, but Mike told me not to open and close it often and do it real slow.

I went to this shop to repair a battery issue on my apple iPad pro 12.9" 5th generation tablet…read more They gave me a form and told me to show and tell them in writing the prior damage or issues with my tablet, all that was wrong with it was the battery and minor scratches, I take care of my tablet for digital art and I used it all the time. My boyfriend paid roughly $175 for a new battery. I was afraid that they would damage it more or remove all my data, and that they did. I was given my tablet back with a broken screen (ruined my ART tablet with PRESSURE SENSITIVITY with an apple pen), a chip (moreso chunk) of the glass on my screen was GONE and the screen was completely cracked. They filled the missing chunk with resin to "fix" the issue. Not only that, but my power button NO LONGER WORKED. They "enabled controls" so I had to turn off my tablet with buttons on the screen. They accused me of saying the reason why the screen was was broke is because of "micro cracks" that couldn't be seen when they tried to remove the screen. Never told me the reason my power button is broke. When I got home I didn't think it could get any worse, but once it was almost dead I plugged it in only to find out IT DID NOT CHARGE. They did not fix my battery issue and so my mom took it in because they didn't fix the battery, they took it in the back and gave it to my mom saying it charges fine (it still doesnt) and after that day she took it, when it was off and I tried to turn it on, it showed that IOS needed to be restored, which means they DELETED IOS off my tablet completely, which in return makes me lose ALL of my data and things on my tablet. So, in all they broke my screen, power button, removed IOS off my tablet, and didn't even fix the issue. They refused to refund my boyfriend or fix what they broke, rather offered to fix it for blank price. Now I will have to take my tablet in to get fixes for repairs that can range from $500-$800. Thanks for nothing.

These guys are the best! They saved my data after other companies made it seem impossible. I have…read moresince sent three people there and they were highly impressed with their work.

This place is an absolute joke!!!! I took a phone in to simply have a charging port changed out…read more That led to them breaking the screen on my phone (which they wanted me to pay for), loosing the lens to the camera on the phone, to ruining the antenna and God knows what else. My phone worked when I took it in - had to charge it on a wireless station - now it will not charge with the supposedly new charging port nor will it charge with the wireless charger like it initially did. The home button no longer works on phone as well. Everything on phone was in good working order minus the charging port when I dropped it off. It took them 4 days to get it back to me even though they told me that it would take 1/2 a day for the repair. Then to top it off they wanted me to pay for the screen they broke and they wanted me to pay for the repair that destroyed my working phone. I none the less had to buy a new phone after it was all said and done. Customer beware just because they advertise they can repair it does not make it so!!!! I would look up a reputable place of business and take my items there to be repaired - THIS PLACE IS NOT A GOOD PLACE - THEY DESTROYED MY PHONE - IT IS USELESS AFTER THE SERVICE THEY PERFORMED - WHERE BEFORE IT WORKED FINE MINUS THE CHARGING PORT!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

wish I could give zero stars. My 19 year old son took his phone in for screen replacement. They…read morereplaced it and charged him 160. A couple weeks later he dropped it on the carpet and the screen went black. Was not broken , just black. He took it back in and they charged him another 160 to fix again but told him this time it would be under warranty for 90 days . I called and spoke to someone . He was rude and called it new damage. Was supposed to talk to the guy who fixed it and call me back and never did. Their website says all repairs are warranted for 90 days.

Updating this review to reflect the latest status. The Fix was able to resolve the issue after…read moremaking them aware of my dis satisfaction and reviews.

I stopped by with my daughter and asked how much to fix her screen: $19.99 was the price. They said…read moreit would take about an hour and they'd call my phone. We went shopping, got the call in about 45 minutes. The price went suddenly from 19.99 to 119.99, plus tax. That's what you'd call a bait and switch, right? And at this point, the phone is fixed and I have no options. There's a warranty on the workmanship, and it's continued working fine. I'd just prefer ALL the pricing up front. Felt devious.

After 2 years of 1-3 drops per day, my phone was STRUGGLING! The screen was cracked 50 ways to…read moreSunday. The right side of the keyboard worked when it wanted to. The speaker that was supposed to wake me up in the mornings decided I needed more sleep, resulting in less sleep for my husband due to having to use his phone alarm. And, my social distancing reached a whole new level as my phone got crankier and crankier.... Thank you Chaiden & Juan, at the Bixby location, for my new phone! Wait.... I didn't get a new phone at the Phone Doctor. They FIXED my phone and it's been good as new for 2 weeks. Happy customer, happy husband. Now that I'm confident that the fix took and I'm not going to have to replace it, I'll go back and get the battery replaced!

He is efficient and fast. Has replaced glass on my phone as well as battery replacement. Very happy.read more

I've been to this store for screen protectors for the iPod Touch and repair service for my iPhone…read more3. I left very pleased with the quality of care that Diana puts into their service. They are the best in Puerto Rico!