My iPhone 12 mini seemed to need a new charging port, which was still malfunctioning after I used…read morecompressed air, and the battery was discharging. I spotted this business when I was at Newkirk Plaza for something else. Ali said the port probably Just needed cleaning, and for $20, he did it, and the problem disappeared. The battery had to be ordered. When I went back a few days later for it to be installed, he did it while I waited, for only $65. It's not an Apple battery, and I don't care at all. It's wonderful to have a fully functional phone again, that holds a significant charge all day, even when I've been using cellular for maps & Facebook. It was a pleasure doing business with Ali.

From the owner: Tired of waiting days for device repairs? Our expert tech repair specialists offer lightning-fast…read moresolutions for all your electronic devices. Whether you're a student, professional, or tech enthusiast, we provide same-day repairs for phones, tablets, smartwatches, and laptops with absolutely free estimates. Our comprehensive service goes beyond repairs – we also stock a wide range of accessories for both new and vintage devices, ensuring you're always connected. With our quick turnaround, affordable pricing, and professional expertise, we're your one-stop destination for all device repair and accessory needs. Don't let a cracked screen or technical issue slow you down – we'll have you back up and running in no time!

Horrible wait time, but their customer service personnel tries their best. They have TODAY, one…read morewindow for non-payment issues, one window for Altice Mobile only, and one / two windows for payment only. Guess which line is the longest . They also have a security guard to divert people to the correct line. Despite long wait times, there is no " public " restroom. All their security cameras can verify this. Anyone that has been to this place can verify this. People getting rowdy as well, I guess that is why they need a security guard. ::edit:: this was a one star, but I bumped it up to three Literally after a minute of me posting the one star, two customer service representatives came out of no where to help the " non - payment issue " line. Their staff was helpful in addressing most issues that the people had. Listening to fellow customers and their horrible stories makes me think of the Optimum staff as psychiatrists. Granted this is customer service, no one will wait in line to speak to one if they did not have an issue.

Please! Please! Please! If you live in the lower Westchester area, DO NOT TRANSFER TO THIS COMPANY!…read more I've transferred to them just three months ago, and my internet & service has been shutting down consistently every 3-4 days. I've logged several complaints from the week of installation, and they use the same pre-fabricated service speech "not to worry, we're going to resolve your problem today...." Nope!! It never corrected, even after they "escalate" your complaints. Then when it's temporarily fixed, someone calls you in about 24hrs to see if you're "happy with the service, and then they try to sell you more stuff!." It's absolutely disgusting results, from their "fix", because the service outage circle continues. Do your self a favor and stay away. At this point, I'll be putting in a complaint to the FCC.

I recently purchased a phone from T-moble. This location is close to home. I have been there a few…read moretimes. This is the first time l went and the staff for that evening were all men. They were professional, polite and provided quite a bit of information. I walked out feeling like l knew what l was doing. They didn't rush and took time with me. That l really appreciated. As we all know, from time to time we all hit up a place for cell phones that can be hit or miss. Everyone who entered the store that evening left happy. Keep up the great work.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Horrible service, went in for a phone repair and the workers here tried to scam me and take all my…read moremoney. AVOID THIS PLACE AT ALL COST

From the owner: Come in for all your wireless cell phone needs. Unlock your cell phone. We have all cellphones and…read moreaccessories. If you need to fix your cracked screen or any broken cell phone parts, we can help you!

I've broken my phone screen twice now, and both times they've been my go-to! They always repair it…read moreincredibly quickly -- an hour at most -- and my phone looks good as new every time. The service is friendly, efficient, and reliable, which is exactly what you want when you're dealing with a broken phone. I wouldn't go anywhere else for phone repairs in Park Slope. Highly recommend!

Nice, helpful, & confidence-inspiring. My laptop developed a mysterious keyboard problem, so I…read moredropped it off for a diagnosis. After a thorough investigation, they could tell me how much it would cost to fix it--both parts and labor--but actually advised me just to try an external keyboard instead! I really appreciate the sensible approach--knowing the computer is probably approaching the end of its life I can at least get all my data off it meantime :)

Sales Rep A Visited…read morestore today 10/9/24 ask for assistance on iPhone, sales rep A stated to tap screen to get prices on the phone while he sat down on his phone and another device. Unprofessional service Sales Rep B Unprofessional when speaking to her about the prices. Having conversation with another worker asking about food, while standing there. lack of unprofessionalism, Better service is needed Better communication Horrible experience/Will not go to that location 935 Flatbush Ave Brooklyn NY 11226

When Sprint merged with T-mobile I got stuck with them. This has got to be one of the locations…read morewith the shittiest customer service. I came in yesterday afternoon to get a sim for my phone since it needs to be switched before next month. Waited about 15 minutes to be helped at first and afterwards sat like an idiot for another 30 while they told me to wait but helped other people who came in after me. In the end I walked out and called customer service. Issue was resolved over the phone in less than 5 minutes with great customer service. Avoid this location at all costs.

Best price for quality work! I went into this place to repair iPhone 7 Plus. Mike, an electronics…read morerepair specialist, has done a nice work to give a new face to my phone. He also double-checked all the connections for cameras, antenna, microphones, speakers, and etc. I only paid $75 which is the half of what apple store charges and less than 2/3 of the most other repair places. I highly recommend this place for both quality work and competitive prices.

very good and amazing work and can't wait for other people to come and see what this store has for…read moreeveryone

Very friendly customer service. Willing to talk through a complex issue and give free advice!read more

From the owner: Hi there, we can try our best to make your phone look like new again!…read more-Screen repair -New Battery -Not charging properly -Water damaged -Screen protector -iPad screen -Laptop repair