This service sucks. I canceled service with them because the new location I was moving to doesn't…read moreoffer their service (no wires to build off of to get to my new house) well, I returned my equipment and paid the remaining balance due. I got a confirmation email stating it was all good. Then the next day I got an email stating my card was being charged $130 for service. First off, I don't pay my bill autopay. The charges my card without my consent and then I went in person to dispute this and the lazy worker said they can't do it in person. So I had to call. I couldn't understand the service rep and I demanded a manger or supervisor multiple times for the to just hang up on me. optimum hung up on me 4 times! I'm furious with this provider and still haven't received a refund. This is ridiculous and their management needs to wake up!

The only reason I'm giving it a 1 star is because the technicians are always so polite…read more Unfortunately the service itself isn't great I've had internet problems since I've had them and have had to set up 4 appointments to have someone come out and we haven't even had them for a year yet. Tomorrow will make 5 appointments. Get this... a technician came today fixed my problem and I had steady internet for about 4 hours until it went back out again. Tomorrow is day three with no internet and after talking to them about credit/discount they told me to "check in with us later...." Are you insane ? I went three day without a service I pay for. I work full time I go to school full time and I need internet to do both! The only other provider I can find is AT&T and they want $15 more for less speed. But I might just have to bite the bullet. If anyone has any suggestions for me please lmk I'm new to Haughton to Louisiana itself.

Working with Network Communications is great!…read more Their investment in East Texas is second to none and they are bringing the future of high speed fiber Internet!

From the owner: Provide Fast, Reliable, and Innovative voice and Internet service with a personal touchread more

We changed because of price. I guess you get what you pay for.quality is horrible,can't watch 1…read moreshow all the way through without it buffering.terrible service

would give zero if I could have!! This is the most horrible service EVER! They came out to…read moreTRANSFER an existing service that I had for about 15 yrs. They put in for a new service so the tech couldn't finish the service. Spoke with numerous people hours at a time and no one would help me get service. I told them I wanted to cancel and they told me they would not come and get the cable stretched across my lawn...they could send someone to bury the cable but would not remove it...Ridiculous to be treated this way after so many years of service..do not waste your time..they are ridiculously unorganized and don't really care what they do! spend your money on a better customer service !

I have been a loyal Verizon customer for 16 years. I stopped by this location on a Monday…read moreafternoon to ask a few questions before upgrading my phone. This should have been quick and easy. This used to be the BEST location, what happened?!? After more than an hour of waiting and like others have mentioned, watching people come in and get helped before others who had been waiting, I finally left. If this is what it is like to be a Verizon customer then this may be the eye-opener I need to switch companies. Save yourself an afternoon and don't bother coming to this location.

Worst location I've ever experienced. Several employees standing around not helping anyone.read more

I was not satisfied with the help I received on line, so I went to the Xfinity Store on Youree…read moreDrive, Shreveport, LA. Our customer service rep there was Jenna Pulsipher. I can't say enough nice things about this young lady. She went above & beyond the required service. She did everything she could to make sure that we got what we were promised on line - and then some - You should consider yourself lucky to have such a wonderful employee. I certainly hope that she is treated well so that she can stay at Xfinity for a long time to come.

I AM IN KEITHVILLE, LA NOT CA!!!!! will not let me change the city and state…read moreIf they do property damage to your yard, you get the run around on getting it fixed, this happen on 04.03.24 and as of today 05.24.24 it is not taken care of and you will not get a call back, you have to keep calling just to get the run around, was told to get a quote for the damage and they would send me a check to cover it right away and they has not been done and every time you call you get the same BS with not help at all and no returns calls from the back office (which I do not think there is a back office since you can not talk to anyone in the back office) or not calls back from supervisors!!!! yes do have service with them in 3 different houses and they do not give a crap!!!!!!! I am in Shreveport LA dont know why is is saying I am in

I have been a T-Mobile customer for many years and today just reaffirms my believe that this…read morecompany is committed to providing Superior customer service and improving the way cell phone companies interact with their customers. Today, my friend and I decided to drop in because my phone had broken and I need to buy a new one. We are only able to show up 5 minutes before the store closed but we are treated with the utmost respect and every word that we said was listen to with an open ear and a friendly smile. I was not only able to get a great discount because of being a veteran but got a phone for no money down and was able to do everything that I needed to and orally time. I absolutely recommend this place for anybody that needs a cell phone or a new cell phone company they really know how to treat you well here.

My family and I had a great experience getting our new phones at T-Mobile. The staff was so…read morefriendly and kind. If we have any problems we know we can count on Derek and T.

The pits. I moved before my contract was up and they wouldn't let me pause my service without…read morelosing my promotional deal. When my contract is up I will never use them again. Besides you lose signal every time it rains.

They don't have anything in this store. Went to get new galaxy Air buds all they had were beats so…read moreI bought those. I asked if I could see them she said I couldn't take it out the box. I asked her for reviews she said they were great. I walked in there telling her I need headphones that don't fall out my ear and she turns around and sells me earbuds that do that same 2xact thing. I am beyond livid. Especially since I live in Boston. I prob can't return them now.

From the owner: Visit the T-Mobile store in Bossier City and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 2350 Airline Drive Suite A can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.