Fixed my phone pretty good i would definitely recommend if u need a quick fix guys pretty chill and…read morenice

Big Al is good and will take good care of you. I had him repair my phone and he done a good job…read more I bought a phone from him that was repaired by him and it lasted me several years. I bought it at a fraction of the cost for a new one of the same name brand.

I chose this location to pick up my device after paying for online…read more This is by far the worst place to pick up a device. They make you wait 45 min when they need to do nothing but give you your device. I personally will never use this location again as I'm certain that another store can provide a better customer service experience.

I saw the bad reviews and didn't want to go to this store, but they had the hotspot I needed, so I…read moretook a chance. To my surprise (based on the other reviews), the staff were friendly, helpful, and went out of their way to make sure I had everything I needed. I recommend you ignore the negative reviews and see for yourself.

Aug 19, 2025 - I just came from this place trying to get my son phone fixed and they tried to…read morecharge him over two hundred dollars to fix his phone. When I came to check on how things were going I heard the price and immediately took my son phone and we left. The manager tried to work with me on pricing but the guy in the store was so rude I didn't want to give this place any of my hard earned money so we left and came to Redbird. Very disappointed! Do better Irepair ~ signed resident of Desoto

This place is the worst. The service is horrible and they DID NOT repair my phone correctly. Phone…read morenot calibrated correctly and refused to return my money.

Excellent customer service and sales, from Johnny & Nikki…read more This evening I purchased a new Motorola phone, along with some accessories. I was greeted warmly, by the staff, and treated very professionally. I was shown the phone I was interested in, and all my questions were answered before I made my purchase. Johnny is an outstanding salesperson, very knowledgeable, and friendly. Nikki, also was very charming and friendly, and helped me with my accessories. I appreiciate these individuals, 100%, as it is quite rare to see individuals who love their jobs, and genuine in their services. Thank you both, as I am loving my new Moto phone. ~ Patrick

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Desoto store today.

they never call back overcharging scammers. Sent Xbox elite 2 core controller and they charged $80…read morefor a simple bumper fix. A brand new controller costs $130.

For the first time in 10+ years, I had dropped my phone on the gas station floor, shattering my…read moreiPhone 11 Max Pro screen -- I thought it was a goner! It was Memorial Day and I was freaking out because I use my phone for work and needed a repair, and fast! Luckily there was a Memorial Day deal on Groupon so I booked it and went straight over there. They had a rather busy day and told me I would have to pick it up the next day, but I told them my situation and they were able to squeeze me in for their priority list, I did wait a few hours but that was fine because I would wait as long as I have to get it back that same day. And I was expecting a long wait but they were able to fix it in a few hours. I'm grateful I was able to bring my phone back home and not have to come back the next day as that wouldn't have worked with my work or schedule. Anyway, like I said. I'm grateful. And my phone looks great! Should anything ever happen to my phone again, I can trust them.

I normally check on yelp but i didn't! Now I get why this store has 2 stars! They don't take people…read morein order of when they arrived! They start from one corner and walk down the line til they get to the end. I spoke up and said I was here before that guy because that person didn't speak up and i still got helped after! Never coming here again.

The worst customer service ever at the T Mobile in Desoto offI 35.Thefemale manager named Shamayia…read morewas so unprofessional and was not doing much, most of the time she was in the back. After almost waiting 2 hours an agent named BIANCA was supposed to help me, I told her This T mobile is slow and she got the rudest attitude with me and told me I can go to another store and walk away saying she won't help me, the manager also said since I said it's slow I need to wait longer, she ordered the agents to keep skipping me for the longest. Finally a young black man named Sarkley passed by me and i asked him why I was being skipped and he helped but went to talk to BIANCA first to ask something and he said I will be charged $10 to put a SIM on my phone. It never happened before.T mobile never charged me to for a SIM, I paid it anyway . We give over $300 to T mobile every month for their service but the way I was treated yesterday makes me want to change provider 0/10. I m a faithful client and deserve respect. When I Asked BIANCA for her name she was being smart telling me DO YOU WANT ME TO SPELL IT FOR YOU in a funny way, just childish, unprofessional and childish. BIANCA you are just an employee, this is not your daddy's business. Follow the customer services skills and know that the CLIENT IS ALWAYS RIGHT.