If I had to rate this store, I would give it a 0 out of 10…read more This was an awful experience. I went into AT&T to get a new phone and was met with pushy, slimy sales tactics instead of actual customer service. The staff focused entirely on upselling unnecessary add-ons, avoided giving clear answers, and rushed through the important details. It felt misleading and dishonest, like they cared more about screwing me over and money in their pockets than helping a customer make the right choices. I have been on the phone with AT&T for several hours trying to clean up the mess they made. Since it has been over 14 days everyone is saying they cannot help the situation. I went back up to this store to see what their explanation was behind all of this and all he said was "I don't know, I guess it was a mistake." I left feeling frustrated and uncomfortable. Buying a phone should be simple, not something that feels manipulative. This experience completely destroyed my trust for AT&T. I would not recommend this AT&T store to anyone. If you value transparency and respect, GO SOMEWHERE ELSE.

AT&T has the worst customer service I've ever experienced from any company. The reps will lie and…read moretell you anything you want to hear, and then when you call back to follow up they will say they have no record of you even calling before. Once I could understand, twice is a bit of a problem, but after four times of the same thing you have to just accept that they are either completely incompetent or intentionally lying.

Had a situation come up where I needed a new phone quick! They had signage up for the newest IPhone…read morebut didn't have anything newer than the 11 or 12 in stock. Also opened 5-10 minutes after they were supposed to even though they had a line outside. No big deal but it was so cold!

We had the best experience at this shop! The owner was so kind and helpful and our mobile phone…read morescreen was repaired quickly and at a reasonable price. I will definitely be back!

I drove 30 minutes to this fine establishment for a new phone screen on a 3 month old phone. Why?…read moreWell, the places near me either 1) didn't respond, or 2) said they didn't carry it and didn't offer to order it (even another Communication Depot!). They ordered the screen, let me pay a deposit via PayPal and had it installed two days later. I ventured out to the unknown land of Florissant (I don't plan on ever going back) for this new screen that they ordered for me. No wait on a Saturday and it was done in 45 min while I waited. The clientele of these types of places can always be interesting and the shopping center is...let's just say it had its hey-day but I got my screen in a jiffy with a smile. New Pixel 4 screen- $200

Brought in my son's tablet that had a cracked screen. They ordered the part that was needed and…read morewere able to fix the tablet for further use! Price was fantastic and turn around was exceptional

I was referred to Sat-Com by my Home Owner's Association management. This was my first time using…read moresatellite services. The installation was very professional; they had to run some new lines through my garage, but everything they ran was tied up and tucked away neatly. I had the Genie DVR installed, and Dan (owner) sat down with my wife for about 10 minutes explaining all of the features of the remote, DVR service, and DirecTV offerings. All-in-all, it was the best installation experience I've had from any provider. The DirecTV service itself is working great right now as well.