Great service, local company with excellent rates for an outstanding internet connection!read more

From the owner: Futiva is a leading fiber internet and VoIP telecommunications provider serving Southern Illinois…read morecommunities with over 70 years of regional experience. Based locally in Southern Illinois, Futiva offers high-speed fiber optic internet services with speeds up to 1 Gig (1000 Mbps) symmetrical upload and download, along with comprehensive business communication solutions including hosted VoIP phone systems, Hosted PBX, and unified communications platforms. The company provides contract-free services with unlimited data and calling options, featuring state-of-the-art fiber optic technology that delivers faster speeds and lower latency than traditional cable or DSL connections. Business services include Futiva Hosted Communications with advanced features like call centers, receptionist solutions, mobility integration, and collaboration tools that work across multiple devices. Residential and business customers benefit from no-contract plans, unlimited bandwidth, and competitive pricing starting at $69.99/month for 250 Mbps service. Futiva serves the Southern Illinois region with locally-based customer service and technical support, offering satisfaction-guaranteed telecommunications solutions without long-term commitments.

Hometown Internet Service Provider and Computer repair facility. Very friendly and courteous…read morestaff. Locally owned and operated.

From the owner: We are a technology company. We specialize in helping people utilize technology and internet based…read moreservices. We offer Internet Service, Phone Services, Security System, and technology repairs. We are a family owned and operated business and our goal is to help.

Excellent service but pricey. Will I change? Depends on availability and affordability of other…read moreplayers in the market.

We have lost internet service 3 times in the last month. Tech support is very nice and we…read moreappreciate their help but we are paying more for internet than we did in the city. We know that being six miles from a small town limits our choice so we have put up with it. It is just a bummer

Is there a no star option? They wasted my time and completely failed to meet the basic, entry…read morelevel, expectations for any service provider. On 11/3, I went to the website to sign up for internet service. The website indicated that my address was within their service area, so I selected the service I wanted, picked the time and date for install (11/7 at 8am), and waited. They texted me twice -- once on 11/5, and again on 11/6 -- to confirm the appointment. Annoying. Anyway, on 11/7, I got everything ready at 8am, and waited. By 8:15, I was concerned -- by 9:15, I was angry. I called them to see what was up. The CSR informed me that, even though the website listed my address as within their service area, it really wasn't. They still needed to run the fiber up my block, and just didn't have the time, wherewithal, or inclination to do it. Apparently, there was a note on the account that someone from the sales team was going to call me sometime on the day of my scheduled install to let me know. Now, dear reader, I'm sure you know that the proper time to tell someone you can't deliver the service they just signed up for is when they sign up for it. Barring that, the next best time is ANY TIME BEFORE THE SCHEDULED INSTALLATION DATE! The absolute worst time, of course, is after that scheduled install. You also get negative bonus points if the potential customer has to call you to figure out what went wrong. So I shan't be using them. I recommend you think twice, or even thrice, before you do as well.

A sales rep was in our neighborhood, and said I could try the service free for 30 days. Thank God…read morefor that because I used it for two weeks and that was enough. Promised speed, 500 Mbs. Actual speed maxed out at 220 for a couple of days, then it dropped to 160,then 100. When it hit 16.1 (not a typo), I called to cancel. Obviously, they blamed my router, but once reconnected to Spectrum, I had 400 up and down again, like always. Guess it wasn't the router. The installers cut the boundary wire of my robot mower in spite of the fact that I'd showed them exactly where it was. They sent a truckload of four people to bury the fiber line, and they cut the boundary wire a third time, while I was standing there, pointing to its location. The salesman was slightly pushy, but not bad, the installer was nice and covered his boots once he saw the light carpet, the line installers and whatever that weed-scented truckload of people were supposed to be were very unprofessional. If I'd got even half the promised speed, I probably would have kept it because it was cheap, but I didn't trust it after that steep decline.

Hi Beam Internet is primarily used to provide internet to the areas that other servers can't…read moreprovide internet to. Sure, you get get a satellite internet provider, but your going to pay an arm and a leg. With Hi Beam, you never have to worry about over paying for internet. Rates start at just 20 bucks a month and in this economy who can afford to pay much more than that. Hi Beam is GREAT!! I use it everyday, all day and couldn't be more satisfied. The thing I love the most about Hi Beam??..You can always talk to somebody personally, there's no waiting, no long automated answering service just a friendly person waiting to provide you with fast and friendly service. Local people working for local people. That's what Hi Beam is about. Great customer service, great internet service!!

I presented for services after lunch on 111720 and was waited on as soon as I walked in the door…read more Jamy was the rep who waited on me. She was professional, friendly, and patient. She removed a SIM card from an iPhone and answered multiple questions from me. I am a longtime customer of AT&T and could not be more satisfied with the service - locally and online.

JOE was extremely helpful in aiding us when traveling through the state. One of our phones died,…read moreand he was able to locate and insert a SIM card for our phone. This was right before the store closed, and he fixed the phone in a matter of minutes. He was calm, professional, and friendly, and we really appreciated meeting him. Thank you, Joe!